My account is fully verified and I do not have any bonuses at all. I had $1900.00 of funds available for withdrawal. I requested the full amount and was only given $500.00. The other $1400.00 was put back in my account. After several calls, chats and emails that went nowhere I decided to try another withdraw. This time they sent me $400.00 and deposited the remaining $1000.00 back in my account. This entire process took well over a month. More calls and emails went nowhere. They simply tell me I need to wager more often so that my account is more active and they will release more funds in my next withdraw. I simply want to receive my full withdrawal request. I will not give business to a company that treats their customers this way anymore. Terms &Conditions say they will pay out up to $2500.00 and I have not requested more than that.