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This casino and all other brands within the Affactive group are blacklisted due to the massive amount of complaints submitted against them as well as the usage of various stalling tactics to delay and decline payments including but not limited to bogus security checks lasting for months and putting pressure on players with delayed payments to start depositing if they want to be paid ever.

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Casino Titan

Player Rating 30 reviews
3/10
30 reviews
Complaint Response 48 complaints
2 days avg. 48 complaints
What we like
  • US players welcome
  • Game variety with all types of casino games
  • Superior Customer Support
What we don’t like
  • No instant play casino
  • Not the biggest casino online (# of games)
  • Not compatible for Mac players
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Casino Titan Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.casinotitan.im
Established
2008
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Download, Instant Play

Casino Titan is owned and operated by a well-established company that has already made a name for itself since it began operations in 2008. This is a great RTG casino, since it does also accept US players, which is something that is becoming more difficult for players to find when trying to game online. The online casino has a number of great promotions, including a VIP rewards program that's always offered that earns players loyalty comp points that can be exchanged for cash to play with at the casino. They also offer a number of welcome bonuses that change on a regular basis, giving players even more incentive to join Casino Titan.

StallCation

Complaints

Read the complaints other players have left for Casino Titan. Learn more about complaints.

Show all complaints
Casino Titan Credibility Concerns
I set up an account and started playing Blackjack on Casino Titan on 2/15/2015. I submitted all faxback documents and was notified on 3/10 by Danielle Huttington Finance Department [email protected] that I was approved for withdrawals. Between the periods from 2/15/2015 until 3/1/2015 I deposited a total of $840. After playing and losing throughput I finally won some money. I satisfied all playthroughs and had a balance of $1425. On 3/22 I requested to withdraw my winnings of $1425. On 3/30/2015 I only received $500 in my bank account. On 4/3 I requested the remaining $925, 4/13 declined. 4/16 requested again. 4/21 declined. 4/26 requested again, 5/4 declined. Played a bit and balance dropped to $921. 5/5 requested $921, 5/13 declined. 5/16 reduced my request to withdraw $350 of the $921. 5/25 declined. From these requests and declines I emailed support; [email protected] on 4/24 sharing my concerns and requesting the remaining funds. On 5/4 I received an email from Charlie Eliza Thornton Casino Titan VIP Manager [email protected] that I am not playing enough which is why my requests were cancelled. On 5/4 I played a few hands lowering my balance from $925 to $921. I then replied and asked if I will receive my my winnings. It is 5/27 and still no response. I reached out to customer service on chat today 5/27. Here is a copy of my chat communication with them. Chat:record: Please wait for a site operator to respond. You are now chatting with 'Daniel' Daniel: Welcome to Casino Support! This is Daniel. Daniel: May I have your username and how may I assist you? Me: Hi Daniel, I could use your guidance. I have submitted multiple withdrawal requests and each time after waiting about six business days it seems to go back into my Casino Titan account instead of being wired to my bank account. I'm perplexed. Is there something I am doing incorrectly? Thanks ahead of time for any advice on this. you: Oh, my user name is xxxxxx. Thanks Daniel: Hi Rick, how are you? Me: Good! thank you. You? Daniel: I'm fine myself, thank you for asking. Let me check it for you. Me: Thank you Daniel Daniel: Just one more moment please. you: Thank you sir. No problem. Daniel: Thank you for your patience. Daniel: Please note that the casino reserves the right to limit cashout amounts of any player at any time at its discretion. Cashout limits will be determined by casino management according to a player’s level and recent account activity. Me: Ok, I think I understand but can you clarify in more detail? Does this mean that Casino Titan can decide to pay or not to pay on winnings at any time for any reason? The reason I'm asking is that when I make a deposit and play on your site I need to know that when I'm risking my money and can lose all of it it that I have the confidence in the casino that I will also be paid if I win. Is there determined guidelines that are used for being paid on winnings? I probably have no problem following them if I better understand what they are. Daniel: I completely understand that Rick. Of course we pay you the winnings however the cashout limits will be determined according to your activity. Basically the more you deposit the higher the installments are that our relevant department can send to you. Me: Thanks Daniel, Are you able to provide my cashout limits or activity requirements? It seemed once I met my playthrough requirement all winnings would be available to me if I chose to withdraw the funds I won. Daniel: Unfortunately its the relevant departments decision so have have no information about how much they will send you. On the other hand the more you deposit the higher the cash out limit will be. Me: Ok, Thank you. I guess the request I have then is can you connect me with the relevant department so I may get further clarification? I would appreciate that. Daniel: You can send an e­mail to [email protected] and we will forward it to the relevant department. Me: OK. Thank you Daniel. Have a great week. Dear Askgamblers, As mentioned I have contacted their folks at their support email and finance. This isn't a lot of money but I risked it and would like to have confidence in the online casino system to get paid if I win. If there is anything you can do to help resolve this issue I would appreciate it. I have acted in good faith and I am thinking perhaps there is a glitch.
staus Resolved
$921
Casino Titan - Stalling verification and refusing to pay

I won at Casino Titan.My documents was successfuly approved ,They sent me an e-mail on 17.09.2014 that I need to wait 90 working days, so I can withdrawal my money after 90 working days because my account is chosen for security check,so is till 21.01.2015.After that day my attempt to withdrawals was not successful so was not approved. I did not get my winnings. Now when I wish to login and request a withdrawal is not possible because my account is locked.Please help me to get my money I won in a fair way.

The point is that probably some other casino group sent you notice that I sent fake personal documents for verification but this is completely not true.Because the falsification of identity documents is a criminal ofense and casino accused me that I sent fake ID and Driving Licence(also photographed with my photo holding the document in my hand) I went to the government office where I was issued a Certificate of Good Conduct.


To find out exactly what is wrong with my personal documents for which casino thoughts are fake I went also to government unit which issue identity documents.They confirmed that my personal documents are valid and legit.


They menthioned to avoid any problems it is the best to issue a Passport because is the only document which has the same standards worldwide.Probably here comes the problem up they said because you are not using the same standards for documents like EU.


I submited an application in their proposal for my new Passport.The document is issued.


I hope your casino security department will cooperate and will review my account and we can resolve the issue without asking Gaming Commission for help,because for me the case is really clear.I have all my documents legit and valid and I am a honest person.


So I hope your casino will cooperate like a very reputable casino to resolve this issue.I can send to you my new Passport(if you wish also photographed with my photo holding the document in my hand) and Certificate Of Good Conduct..


You should understand that I need to prove that with my documents is nothing wrong and that my name is clear from any wrong doing ASAP.


In the past when I won in your casino you paid me without any problem.I sent to you all required documents.I received your confirmation that my account is approved.


Please cooperate and pay my winnings which I won in a fair way.There are more than 500usd I have in winnings in my Casino Titan account.


Please also tell me the name of casino or casino group which sent to you this notice.


my Casino Titan usarname< removed >


Thank you!

staus Resolved
Casino Titan - No matter what hoops I jump thru cannot get money even after being told 3 times its on its way
well i tried to cash out $580, not a huge ammount but im 71 years old and an old age pensioner. so i send in the relevant docs i get told to small to read send more after waiting a month to get back to me. i then resend better docs twice more wasting another 90 days with my funds tied up in withdrawel, i then get asked to get a picture taken with me holding my passport next to my face, i did this , n was told i cant be wearing my eyeglasses lol, can u please retake the picture , well i live alone n had to ask my neighbour to do this twice n had to say i was gambling online a private thing, so another month or so goes by n finally i get told 3 different times my withdrawel request has been accepted so i request funds get returned to my account i message they say sorry make request again i do then a 3rd time now its been 4 and a half months , n last night i get a email saying that im not being cashed out bcos of my lack of play.hahahaha, my cash has been in witgdrawel since the middle of january how could i or want to play, it seems like they delay delay delay hoping youll give up then dangle a carrot of play more and youll geyt paid out hoping youll lose it all, i deliberately waited bcos they seemed so polite but now im just agry can someone please help me from ask gamblers , or could i deal with carla from marketting at casino titan, as looking at alot of similar claims get sorted by her. i am 71 i have diabetes arthritus and had a triple bypass at this rate i'll be dead by the time anything good happens , ive been super fair with them , they asked me not to post here n give them a few days that was a month ago, thx alot best wishes albert ******.
staus Resolved
$580

Complaint Statistics

Resolved 26
Avg. Amount $ 1,805
Avg. Complaint Duration 23 days
Avg. Response Time 2 days

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Top reviews from our players

Never mess with this casino. These are real crooks!

Casino Titan and another casino from the RTG group which I love.
Because I am free bonus hunter hehe, I always take the free chip offer if they are offering, and if I really like the casino and I know they are solid one then maybe no free chip, deposit only.

So with this casino I did register 1 month ago and like most of the RTG casinos they were offering 20 $ free chip, so why not try before you buy! I did sign up download the casino took the free chip and gone fishing for some free chip if I manage to wager the bonus and cashout.

I have friends who gamble here so they are ok with this casino, but know when I saw all this complaints it makes you wonder what should I do, next step deposit???
Naah I don’t think so.

Well get back to my free chip, and off course always playing my favorites slots.
Well I am that kind of player, all tough I did try many of them but if I like some game, so that game will give me good winnings then I stick to that game. I started to play Count Dracula, like I am calling it, actually is Count Spectacular the name of the game and if you are patient on this slot you can have good winnings, well I did. I was doing great on this slot, but then raise the bet like always, so that way wagering it will be much easier and faster but then I end up with 0 on my bonus account.

After that I did played once more here from free spins offer which they send me in my email but again failed to do something.

Anyway I have no bad experience with this casino, but depositing here, well that is the question.

I registered at casino titan because they offer 20$ no deposit coupon, and i decide to give it a shot, of course i found a lot of bad reviews and bad complaints in the network, so i will never give such casino a penny, and i suggest you too, not give any deposits to bad casinos, if you want to play, you can check AskGamblers top list and play in this casinos, this will help you to not have any problems such as lock of account with stupid reasons, long cashouts, and other unprofessional things by casino.

I download casino, enter no deposit coupon, and 20$ was credit to my account without any problems. Wagering was something like x60 of bonus, and max. cashout is 100$. Okay, 1200$ to wager with only 20$ on balance is a very hard mission on real time gaming software, but as i told it is just free money, and i do not care win i or lost, this is all just for fun and because in this day i have nothing to do.

I start from enchanted garden slot, i really like this slot because in freespins you can win more and more freespins, and this can go for a long time. I start betting quite high, 0.5 bets, but as i told i have absolutely no fear about losing this money. Enchanted garden pays nice, and with 50$ i choose to play t-rex, with the same 0.50 bets, but soon i have again only 20$ on my balance, and decide to give a shot to paydirt at 1$ bets, win all or lose all, thats my strategy! Of course paydirt eat my money without feature, but i was happy, because if i win, than i should made deposit, sent docs, and then wait one milliot days to get only 125$. No, thank. I give you advice - did not play in this casino, because if you decide to play it, you will most likely get problems.

That's all, thank you for reading my review about casino Titan, now i will give them some marks:
Support: not test (god thank you)
Withdrawals: not test (again, thank you god)
Bonuses: who care about bonuses in such bad casino
Games selection: B

When I registered at Casino Titan (as I mentioned before they’re not the same as Titan Casino which is a Playtech playground, so it makes sense to double check what casino we want to pay in to avoid any inconvenience), so I signed up here when they found me with an exclusive match bonus offer for Roulette games only. Though I am not an admirer of RTG’s roulette, I thought I couldn’t leave it unused.

After downloading and installing their software I got a very common RTG platform with a pleasant appearance. I used Neteller to deposit $100 as it was the max. amount of this offer to get the 130% bonus. The play through requirement was x60. I checked the min. withdrawable amount which is unfortunately $100 here and I also saw they require a fax-back form to be able to withdraw but for superstitions reasons I didn’t want to deal with it then.

The main reason why I’m not a supporter of their roulette product is the weak graphic quality. It seems to me an out of date one. It also lack of important features like quick spin option or ’spin without stake’ possibility. I played almost only with outside bets, especially dozen and column bets and rarely used Shaun or other systems for just a few spins. It was interesting but I didn’t experience extremely long streak of one type of bets that gave me a little bit of confidence. Originally I had a strategy for money management and for the time to spend with paying and it was one of the rare occasions when I could stick to the plan and I did it with positive results.

All in all, when the proper section clearly indicated I was done with my task with bonus reqs. my balance stood at a little bit over $300 and I felt the time arrived to send them my papers for verification and make a withdrawal. Strange but not enough one address proof, they need copies of one statement and one utility bill too. I’ve never been contacted by them during this whole withdrawal procedure but my money arrived safely, roughly in 6-7 days.

My winnings here wasn’t titan and didn’t make me a fan of their roulette but everything went as advertised and proved they’re a reliable partner.

I took the bonus, I won 186$ and I received credit within 6 days promised. Thank Casino Titan

I saw a lot of complaint from this casino where I saw they didn’t want to pay their players and always find excuses, but I saw they offer some kind of no deposit money to try their casino without deposit. The risk free money is always seduce me so I tried their casino because I was bored and I can’t able to deposit anywhere because I run out of money from my e wallet.

I checked the promotions details, first look it seems a not too bad no deposit money chance, but the users complaints are show the truth from them. The no deposit bonus conditions: they give 20 dollar to new players with 35x wagering requirements and 100 dollar max cash out.

I visited their home page and it was structured like a trustable casino, they uses rtg software and they only had a downloadable client. So I downloaded and installed it after it I registered to them. I went to the cashier and redeemed my coupon, I get my no deposit money instantly.

I started to play with the count Spectular slot with 1 dollar per bet, I had luck and I went up to 210 dollar within a 15 minutes. After it I went to the Day at the Derby with the same 1 dollar per bet. I played down one hundred dollar than I changed the slot to the hockey hero but this time I raised up my bet to 2 dollar per spin. I lost my whole balance within a half hour but this time I was happy to my losing because never want to deposit here (and if I won I needed to deposit to I was able to make a cash out).

I think if you want to play for free you can give a shot to them but I never deposit here.
Thank you!

Inactive user

Here in Casino Titan I can see a lot of unresolved issues with them. My review is simply to talk about my negative experience here on Casino Titan. I had a thought that I will proceed to make a deposit and at just the right timing an offer for $30 no deposit bonus appeared. I didn't know this but thankfully this free chip saved me from making a big mistake.

As a new member the always common registration had to be done. I registered, download the casino and moments away I was open to a world of casino gambling experience on a Real time gaming software. It interested me to know my free chip came in my email so I thought I would try that out before my $50 deposit. Shortly after redeeming the code I saw the details of the bonus. It is to be wagered 50 times my chip for $1500 in total wagering. I ignored that fact and started moving my bets around across different Real series slots. $30 was a small balance to start with so bets of $0.50 were necessary on Naughty or nice :). After 30 minutes trying hard to land a feature I dropped my balance to $13.11 :(.

I tried something else and well Warlock's spell was sure to help me out as it aided me on most RTG casinos. This slot inside Casino Titan did not deliver my preferred outcome on $0.40 bets. All other slots including these two were on a hungry rampage deducting every thing I had! Not one bonus or free spins were played.

I went on closing the window, started uninstalling the casino and made any attempts to cut them off from further communications including emails. This is just the kind of casino we all should be walking away from. I don't think I will continue to deposit my $50 here after what I have seen. Poor slot payouts, a list of player complaints, no features decent or big. It all adds up to an unpleasant casino. I'd give them a 2 out of 10!

A little over three years ago now, I registered as a new player at Casino Titan. The brand name was already well known to me as I’d been a patron at Titan Poker for several years at that point and was aware of Titan Casino, its sister site. I knew the ownership group, Casino Partners, ran both of these plus many other poker and casino rooms on either the iPoker or Playtech platform so I was initially a bit confused to see the ‘Titan’ title gracing an RTG casino. Considering some of the less reputable outfits using the software, it crossed my mind that some unscrupulous person had appropriated the name.

My misgivings were erased upon learning this was just another case of a casino group chasing the almighty dollar in the form of the U.S. market as Playtech, like most other major providers, does not permit American residents to play for real money. While I had played at a few other RTG casinos in the past, this was my first encounter at one offering an instant play version of the software. Other than a reduced selection of games, the look and setup was similar to that of the download client and I had little trouble navigating the site, so I proceeded to sign up and redeem the coupon code for the $25 free chip that had sparked my interest.

On previous occasions at sites on the same platform, I had used no deposit bonuses that had few or no game restrictions, so I spent most of the time on favourite card and video poker games like blackjack and deuces wild. The Casino Titan welcome offer was limited to slots, however, and the one or two RTG slot games I had played in the download client were unavailable for instant play. I chose the first option on the list that caught my interest – namely Achilles – and while I managed to get plenty of playtime on it at $0.20 per spin, my funds and luck both finally ran out.

I would like share my experience here at casino Titan, when I play here at casino Titan i been paid when i made a withdrawal but what i saw from now there are many players that filed a complaint about this casino i don't know what happens from this casino or they had a problem regarding to their casino last year October of 2012 i deposited here 30$ to claimed their match bonus offer and i rejected their no deposit offer 7$ and the other 20$ the wagering for the 7$ is 50 times and from the 20$ 30 times from that time i don't like a high and boring wagering requirements because when i lost it i wasted my time but i learn the reality on these days :) lol.

I claimed their offered 400% so the total of the bonus is 30 times 4 = 120$ + 30$ = 150$ the minimum of the deposit is 20$ so i am qualified for their bonus offer Yihaaa!! the wagering requirements for this is 25x deposit+bonus 25 x 30 + 150 = 1050$ and you have 150$ to achieve that goal it is good for that wagering not so high to achieve.

I played their video slot called Ocean Dreams, Ocean Dreams really pushed the boundaries of special bonus round. When 3, 4 or 5 scattered island symbols show up on the reels, 10, 25 or 100 free casino games are delivered instantly. Orcas are transformed into Gold Orcas which double all prizes and also allows more free games to be unlocked on the same round. That's why i am choose that game i am very lucky when i suddenly hit the free spin symbol "The Islands" the 3 of them give me a huge profit to achieve my goal to wagered my requirements i am very happy and also lucky Orcas turns to gold when i hit the 3 Islands symbols and after that 10 Free spins i won a profit 298.10$ from that free spin i am very happy YAHOO!

The other thing is i wagered my requirements and i cash out my remaining balanced after hard playing about 5 and a half hours non stop it is said that knowledge is power when it comes from slots machine and when i won i decreased and increased my bets to retain my winnings that's why it is take time to wager that requirements. It takes almost 3 days when i received my withdrawal via my Neteller because of documents when you're new from casinos.

My remarked from this casino overall including their withdrawal system 8/10.

Inactive user

I took a test drive on Casino Titan Avenue in 2009 to see what this car (casino) has to offer! Just when I took a turn around the corner I struck another car (I won using my deposits). With the resulting impact the damages became severe and there were consequences (unfortunately support caused problems for me) while test driving. The fine was over $2000 (they ignored my request for a withdrawal and kept all my winnings as well as my deposits). I do not know what to do because all the emails I have sent were not being replied. All of them were just being ignored. It's just very frustrating to go through all the wagering requirements within a few hours sometimes consecutive hours only to find you were tricked by casinos who just want to take advantage of peoples money by setting various traps. A mousetrap (wins that don't go very far), a bear trap (stuck with unresponsive support), an electric fence (wagering requirements that becomes high based on your deposits), and a pitfall (collected deposits) are some examples of what Casino Titan uses to loot peoples money.

I just did not like the experience especially when I played on slots. They were not giving me big payouts or even small wins on frequent ratios. The experience is like falling through an ice hole where icy cold water was underneath I couldn't find the hole where I fell into. A terrible casino that I had to witness these events. I did not know at the time that there were other peoples complaints against Casino Titan stating they were unresponsive, they do not pay accordingly and so. I couldn't help but notice that my actions are my own fault. Even playing on Caesars Empire doesn't get good results on Casino Titan although in other casinos the payouts in comparison are much better!

Yet another typical casino that just doesn't make payments of players withdrawals. For people who are reading this please stay away from rogue casinos like Casino Titan!

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