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BigBang Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

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BigBang Casino Review

  • Completely instant-play
  • Available on mobile devices
  • Features numerous Microgaming and Play ‘N' Go games
  • Unique mini-games on website
  • Live chat support available during select hours
  • Secured with SSL encryption
  • Proven fair by independent audits
  • Support not available 24/7
Suggest an edit
General info & Latest Promos
Website http://www.bigbangcasino.com
Established 2009
Owner Reload Europe Ltd. Casinos
Casino Promotion

BigBang Casino is an online casino with plenty to offer to players in Europe and around the world. It features a wide range of games from Play'n Go and Microgaming in a convenient instant-play format. Players at BigBang Casino even have the option to play on their smartphone or tablet. BigBang Casino is fully licensed by the government of Curacao.

Restricted Countries

BigBang Casino cannot accept players who live in the United States. All other players are permitted to sign up as long as their country does not have laws against online gambling.

Games

BigBang Casino's most popular games are its slots. Players can choose from a number of popular video slots by Microgaming and Play ‘N' Go with numerous themes and bonus features. Among these are Immortal Romance slot, the Untamed slot series, Jekyll and Hyde slot, Big Kahuna slot, and Playboy slot. BigBang Casino also features some of the biggest progressive jackpots in the world in games like Mega Moolah slot and Major Millions slot. A number of traditional three-reel games are also available.

The table game selection at BigBang Casino contains a wide variety of card and roulette games. Blackjack players have a total of 9 different variants to choose from, and roulette players have 7. Other games include Three Card Poker and craps.

BigBang Casino offers five different video poker variants: Kings or Better (with up to 4 hands), Tens or Better (with up to 4 hands), Deuces Wild, Deuces & Joker Wild, and Aces & Faces. Some specialty games are also available, including scratch cards, Triple Chance Hi-Lo, Keno, Bubble Bonanza, Triangulation, and Premier Trotting.

Mobile Gaming

BigBang Casino is available for most smartphones and tablets. To access the mobile version of the casino, players can simply visit the BigBang Casino website from their device's web browser. The mobile casino lobby should load instantly.

Support

BigBang Casino offers players a number of ways to get in touch. For the fastest assistance, players should first check to see whether live chat associates are online in the "Customer Service" page. If the live chat service is not online, players can fill out the email form and expect a reply when the next representative is available. For those who prefer to talk on the phone, BigBang Casino offers a callback service during select hours.

Security and Fairness

Whenever players send sensitive information to BigBang Casino, such as during registration or banking, the casino's SSL encryption protects it from being read by anyone. Additionally, the casino features a privacy policy that prevents third parties from obtaining your information.

Both the Microgaming and Play ‘N' Go platforms have been continually audited for fairness. BigBang Casino describes the testing procedures used in its "Safety" page. More information can be found by clicking on the padlock logo on the bottom-right portion of the BigBang homepage.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.bigbangcasino.com
  • Software

    Microgaming, Play'n GO, Betsoft
  • Deposit Methods

    MasterCard, Neteller, Paysafe Card, Visa, iDEAL, Sofort, Bancontact/Mister Cash, Skrill, Pay by Phone
  • Withdrawal Methods

    Bank Wire Transfer
  • Withdrawal Times

    EWallets: Not offered

    Card Payments: Not offered

    Bank Transfers: 1-3 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    Not Stated
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Belgium
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Romania
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not publicly audited
  • Currencies

    Euros
  • Languages

    English, German, Spanish, French
  • Licences

    Curacao
  • Company

    Reload Europe Ltd. Casinos
  • Established

    2009
  • Live Chat

    Yes
  • Contact

    Support Mail Email: [email protected]

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

BigBang Casino Reviews by Players

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Reposal 2 reviews
Netherlands
Message
Reviewed on July 6, 2017

LIKED

Netent games, lots of other providers, different languages.

DISLIKED

One of the worst casino site I played at.
The live chat is never working, when it is working they do not respond.
The FAQ page has literally 4 questions
They do not respond to any E-mail send
Poor layout
Andre V. 7 reviews
Belgium
Message
Reviewed on February 8, 2016

LIKED

A nice selection of slots and a fast and friendly support.

DISLIKED

If you only mobile or tablet you can play your excites not paid, this is only possible via PC.
BIGBANG CASINO REPLIED ON JUNE 8, 2016
We have added payout options to the mobile portal.
juwarg 1 review
Switzerland
Message
Reviewed on December 28, 2014

LIKED

Large selection of Microgaming slots.

DISLIKED

The welcome bonus is not instant! I decided to play here to receive the welcome bonus of 100%. The wagering requirement is 52x, which is quite high but I thought I'd give it a shot anyway.

made a first deposit and sure enough, I saw the bonus credited in my account. I played a little, no luck and lost my whole deposit. I wanted to continue playing using the bonus money, but I couldn't. I just couldn't place any bets using the bonus. At first I thought it was some sort of technical glitch so I contacted customer support. Got a response the next day saying that the bonus money was 'locked' and I had to bet 52 times the amount of my first deposit in order to 'free'the bonus money. Then I dug into the terms & conditions, yes I know I should have read them first.

Anyway, the T&C confirmed that the bonus is not instant. So this welcome bonus ends up not being a true bonus at all. More like a delayed loss compensation scheme. I have played at other casinos online but never have I encountered such a system. What's the point of receiving a bonus when you can't use it to play? Don't make the same mistake I did.

Better take your money elsewhere.
BIGBANG CASINO REPLIED ON DECEMBER 29, 2014
Dear Juwarg,

we always advice our players to take a look at our bonus terms and conditions, before making use of any bonus we have.

Terms can differ on the different bonuses we have for our players.
Inactive user
Reviewed on December 9, 2014

LIKED

Good casino.
After much deliberation in having trouble withdrawing my funds on both my and BigBang Casino sides it has come to conclusion that the bank was to blame
Since then support from bigbang has been very good and we are currently in process of rectifying the issue

DISLIKED

My comments in the past were unfounded as I didn't realise that the banks were to blame so BigBang Casino is even if it took a while still remain competent.
nosey24 1 review
United Kingdom
Message
Reviewed on November 26, 2014

LIKED

Nice games, good customer service. I had a problem getting the payouts at first, but the people at Bigbang helped me out.

I like to play Black Jack and they have quite a range of these games at hand. I am a huge fan off card games, i hope more will be there.

DISLIKED

I would like to see some more card games like poker.
jerdal 2 reviews
United States
Message
Reviewed on November 26, 2014

LIKED

Every week as player I get free spins, I really like that :-). Also there payouts are very good, and always on time. What I like is that they ask you for credentials so nothing can go wrong.

They also have an excellent range of games to choose from. And there bonuses are alright too. I play a lot on the Playngo slots and was pleased to see they just added crazy cows a funny game to play.
jerdal 2 reviews
United States
Message
Reviewed on November 10, 2014

LIKED

I was pleasantly surprised by this casino. Not only did I get the 150% welcome bonus after signing up, I also was contacted on free spins promo's.

I like the games they have and understood there will be a lot new ones coming up soon. So I definitely will stay playing here.

DISLIKED

I would like to see more table games.

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