BigBang Casino - No Money, No Contact, No Support

Hardy Eberle Malta
posted on April 15, 2016.

I sent various different emails and tried to cash out my winnings. No Live Chat available, even if it says so. The call back option did not work either and I have not received a single reply to any of my emails!
Furthermore - the bonus money was rolled over but I could not withdraw it.

The total amount I should receive is €1388

posted on April 15, 2016.

Dear Hardy,

we did email you, but no reaction, and last mail is from 1 hour ago.
,the money in your account is bonus money and you can play with it, and you can only cash this out when the bonus is released.

Greetings John

posted on April 18, 2016.

Dear Hardy,

Are you satisfied with casino response, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.