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BetShah Casino

Item: BetShah Casino
Rating: 1
Author: Bojana D.

Player Rating 2 reviews

7/10

2 reviews

Complaint Response 6 complaints

2 days avg. 6 complaints

What we like

Home to leading software companies
Multiple payment options
Live chat is available
Mobile friendly design

What we don’t like

Limited live chat hours

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana D.

BetShah Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://betshah.com

Established

2019

Licences

Curacao Gaming Control Board

Company

Joymatik N.V.

Affiliate Program

BetShah Affiliates

Languages

English, Hindi

Casino Type

Instant Play, Mobile, Sports, Crypto Casino

Betshah Casino is an online casino home to a mammoth number of software developers so players will be completely spoiled for choice. A few include big names like NetEnt, Pragmatic Play, Betsoft, Playson and Endorphina. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Betshah Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Spain, Italy, France, Turkey, Hungary and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino is also available on the go so players can have instant access through their mobile devices that include smartphones and tablets. There’s loads of games to choose from just like the web version and players won’t need to worry about downloading an app. The mobile version can be enjoyed through almost any mobile browser for complete convenience.

Security and Fairness

The casino takes security seriously which is why they use a high level of encryption. This can give players peace of mind that the casino will encrypt any personal and financial information before they are transmitted to the casinos servers.

Games are also monitored for fairness thanks to their random number generator. This means all game results will be fair and random that cannot be manipulated.

Deposit Methods

Visa, MasterCard, Skrill, Neteller, Payz, Bitcoin, Jeton, AstroPay Card, MuchBetter, Jeton, AstroPay Card, MuchBetter, Ethereum, Litecoin, Ripple, Tether, UPI, NetBanking, IMPS, Paytm, PhonePe, Google Pay

Deposit Fees

Withdrawal Methods

Skrill, Neteller, Payz, MasterCard, Visa, Bitcoin, MuchBetter, SticPay, Santander, Tether, Ripple, Litecoin, Ethereum, UPI, NetBanking, IMPS, PhonePe, Google Pay

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per week, EUR 20,000 per month

Currencies

Indian rupees

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 1-5 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

NetEnt, Elk Studios, iSoftBet, World Match, Spinomenal, Inbet Games, Igrosoft, Playson, Mr. Slotty, Pragmatic Play, Oryx Gaming, BGaming, GameArt, Booongo Gaming, Evoplay, Red Rake Gaming, 1x2Games, Iron Dog Studios, Genii, Betsoft, Habanero, Felix Gaming, Fugaso, Platipus Gaming, Endorphina, Booming Games, Fazi, WeAreCasino, Wazdan, Gamefish, Evolution Gaming, Ezugi, LuckyStreak, OneTouch Games, Realistic Games, Betconstruct, Amatic Industries, Thunderkick, Revolver Gaming, Playtech, Play'n GO, Apollo Games, Blueprint Gaming, Amusnet (Former EGT Interactive), Games Global, Nyx Interactive, Quickspin, Red Tiger Gaming, Relax Gaming, Skywind Group, Yggdrasil Gaming, Novomatic, GreenTube, Light & Wonder, Spribe, BetGames, Betixon, BF Games, Caleta Gaming, CT Interactive, Espresso Games, Eurasian Gaming, Gaming Corps, Gamomat, Gamzix, Givme Games, Hacksaw Gaming, Just For The Win, Kalamba Games, Leap, Mascot Gaming, Merkur Gaming, Nolimit City, Onlyplay, Pocket Games Soft, SmartSoft Gaming, Spinmatic Entertainment, Stakelogic, Swintt, SYNOT Games, Tom Horn Gaming, VIVO Gaming

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

First things first, players will be blown away by the sheer volume of games and providers here. There’s far too many to mention but players are guaranteed to find something they like. And, considering there are so many to choose from players may find it best to select their favourites from the filters or search for their favourite games using the search engine. Titles include the Solar Temple Slot, Arabian Spins Slot, Sweet Bonanza Slot, Troll Haven Slot and Ocean’s Treasure Slot.

Players can also enjoy lots of traditional table games which include variations of blackjack and roulette.

There are some video poker games here too so players who do not like slots will still have plenty to choose from. There are single hand and multi hand versions of games like Joker Poker and Jacks or Better.

Live Casino

There’s even a live dealer lounge here so players can enjoy placing bets with real life croupiers from providers like NetEnt and Evolution Gaming. Games are open around the clock and players will be able to join tables that best suit their betting limits.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility. However, if no agents are available players can still get help through email or on social media.

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Complaints

Read the complaints other players have left for BetShah Casino. Learn more about complaints.

Show all complaints

Submit complaint

BetShah Casino - Withdrawal still pending

Actually in betshah I applied for 2200 inr withdrawal request on 26june, but today I checked, so still showing in pending. And when I chat with CC, they are saying same again and again to me - that your account into under inspection, relevant department is looking. They are saying me again and again but not receive any kind of update from relevant department.

So, today I cancel my withdrawal and playing with this money and now I applied withdrawal request of 26000 inr. I want only my withdraw.

Please help me out on this situation, please ask gamblers.

I heard form my friends that you are solving all kind of problems, so please also help me. Please approve my withdrawal request through betshah team.

Unresolved

₹26000

BetShah Casino - Deposit not arrived

I deposited INR 8000, 19 may 2023. money was deducted from my bank, whenever I used to chat, it was said that it has been sent to the relevant department, but did not add the deposit. I gave bank statement to customer support for proof of payment and I deposited from above then gave transition id even then it didn't add then. Now it is saying that my website has not been deposited. I copied the casino payment merchant UPI and made the payment. I deposited 2 times, both the times were different, the first one was added, the second one was not added.

Resolved

₹8000

BetShah Casino - Bet amount not refund

I play evolution game auto roulettte but my bet failed but not received my bet amount in betshah account. I chat with betshah hi say 3days your bet amount refund but not received again. I Chat but he say 7days but still not received. More than 10days+ done he making fool,only he always say I am forwarding your issue but never solved my issue. The ticket close without solving the problem

Please try to refund my money

Bet amount 4000

Bet date 27 April

Bet I'd 174978372

Resolved

₹4000

BetShah Casino - They delay with sending my withdrawal

I have registered and deposited in their site at the end of June. I won 4940Euros and they have asked me to send my documents for verification which i did it as well as after that told me to send an alternative one which also sent it. The verification completed successfully and i asked my winnings on 02/10/2020. Unfortunately they have not paid me yet. I spoke continuity with them in their live chat and they always said me that they have some issues.... I am submitting my complaint to you because i can not find a way to receive my winnings from them.

Resolved

€4940

BetShah Casino - Delayed payment of €1,403.25

Hello, I passed verification and used bonus I completed all terms and now I'm waiting 11 days for my pay out......
I contacted the a few times in live chat but they say issues and other lies...
this is the email that I have on 17.09.2020

We received a withdrawal request from you of amount of 1403.25 EUR
Your money will be credited to your account using the payment method selected according to the withdrawal policy. We are already looking into your request.
Please allow up to 72 hours for this review to be completed.

Resolved

€1403.25

BetShah Casino - Still hasn't processed my funds

Hi, I won at this casino with my cash balance. After verifying all my documents, email and phone number , I requested a withdrawal to my e wallet, which was the original payment of method. Amount is 1600$,

A few days later they asked me to request a withdrawal with another payment method, which I did. (the email proof is attached on this post).

and since then , they have not sent my funds yet.

Can you help askgamblers.

Thank you

Resolved

$1600

Complaint Statistics

Resolved 5

Avg. Amount $ 1,618

Avg. Complaint Duration 11 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7/10 ● 2 reviews

Top reviews from our players

Nik_Raut

3 years ago

6/10

Different intriguing games and their offers on Betshah is something that I really like. I felt the deposit and withdraw options are easy to use. I am fond of the game's user interface. Sometimes, I experienced that the loading time was slower but not sure it was my internet or they were slow.

KunalRaheja

3 years ago

8/10

I enjoyed playing Betshah – they have always been great. Betshah's collection of games is very good which I like very much. Good search function for all the games. That's why I find it easy to play on mobile devices too.