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BetShah Casino - Bet amount not refund

RESOLVED

Complaint Info

Disputed casino

BetShah Casino

Reason

Missing Funds

Amount

₹ 4000

1 year ago

I play evolution game auto roulettte but my bet failed but not received my bet amount in betshah account. I chat with betshah hi say 3days your bet amount refund but not received again. I Chat but he say 7days but still not received. More than 10days+ done he making fool,only he always say I am forwarding your issue but never solved my issue. The ticket close without solving the problem

Please try to refund my money

Bet amount 4000

Bet date 27 April

Bet I'd 174978372

1 year ago

Dear player,

We truly regret any inconvenience regarding the delay.

The relevant technical team has investigated the situation and refunded the bet amount to your account.

Thank you for your patience,

The BetShah Team

AskGamblers
1 year ago

Dear @Nitish789,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

1 year ago

Thank received my refund thanks to askgambers

AskGamblers
1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.