AskGamblers Quick Overview
Editor’s View
The smooth and modern design and outstanding visuals of BetChain Casino are something everyone will enjoy. The bonuses and promotions are highlighted and up for grabs. The website offers something for everyone, from slots and jackpot games to poker, roulette, and live casino games, so it’s just a matter of preference.
- Accepts crypto
- Diverse offer of casino games
- 24/7 live chat support
- Certificate of Trust
- Several country restrictions
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BetChain Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BetChain Casino
BetChain is an online casino that offers a large number of cryptocurrency payment options to players. Over the years, the casino has shown commitment to its players, providing them with tons of games to enjoy and an overall smooth gaming experience, earning them our Certificate of Trust.
The casino is owned and operated by Dama N.V. It has a Curacao gambling licence that allows the operator access to many jurisdictions worldwide.
Registration to BetChain takes a few minutes as you need to enter personal information and your phone number to get things rolling. You can choose to receive promotion offers from the casino, but once you sign in, you become eligible for the generous welcome bonus package. Choose English or German to display contents on the website, and you’re all set.
But before you start, read our expert review to learn more about this online casino and have all the information before you sign up.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BetChain Casino
As one of the casinos that accept crypto BetChain comes with various payment methods for players. As expected, you can select Bitcoin, Bitcoin Cash and Ethereum, but there are also Litecoin, Dogecoin and Tether.
The casino offers more than just cryptocurrency options. You can use credit cards, iDebit, ecoPayz and several e-wallets as your preferred deposit and withdrawal methods. The minimum deposit is €10, and the minimum withdrawal is €20 or equivalent. The maximum you can withdraw depends on the payment method you choose.
Always use the same payment option for deposits and withdrawals to shorten the processing period and prevent potential hiccups. The average withdrawal processing time is 24 hours, with the exception of bank transfers, which last up to 3 business days.
Games at BetChain Casino
With over 8,000 games, BetChain is one of the leading operators if you’re looking for variety. The casino features thousands of slots, approximately 1,500 jackpot games and over 500 table games, available in fun mode.
Because there are a lot of casino games, they are placed in different categories. First, you can choose your favourite providers and all the big names are included: Betsoft Gaming, Wazdan, Play’n GO, etc. If you click Games Collections, you’ll find different releases sorted according to themes - St. Patrick’s games, Western, Egypt, etc.
Whether you prefer progressive jackpot games or classic and modern video slots focusing on interactive gameplay, you’ll find it all at BetChain. Stepping away from slots, you’ll find many table games that include classics such as baccarat, blackjack, and roulette. Different versions of video poker and lottery are also available.
Participate in the casino’s VIP program to earn weekly benefits and rewards such as cashback, Free Spins and other valuable prizes. And don’t forget to check their tournaments or live casino games if you’re looking for extra excitement.
BetChain Casino’s Commitment to Responsible Gambling
BetChain online casino has responsible gambling options players can activate to keep their spending in check. Go to your account and set limits on deposits, losses and wagers in the “Personal Limits” section. While the limits can be changed at any point, the increase will occur after email confirmation to prevent rash decisions.
The limits can be set for one day, week or month. Remember that the loss limit is based on the initial deposit, not winnings attributed to the deposited amount.
For players who want to take a break, BetChain offers a cooling-off. Activate it for a week, a month, three, or six months and retain access to your account if you want to withdraw money. Go a step further, and you can activate self-exclusion, which can last up to a year and prevent you from accessing the casino, depositing, and withdrawing money.
The operator lists several organisations that help gamblers and urges players to seek help if they need it. You can only register to BetChain if you’re 18 or older, and the casino has the right to check your identity at any point.
Customer Support at BetChain Casino
BetChain has high-quality customer service, which you can access in several ways. Their live chat is available 24/7 with the icon at the bottom left corner, under the side menu.
Once you open the chat, enter your name and email address to activate it. You don’t have to be registered at the casino to talk to customer service, so if you’re struggling with registration or have any questions, you can contact them at any point.
At first, the casino will connect you to a chatbot, and you’ll select your preferred language. If you can’t find what you’re looking for after going through short bot answers, you can always ask for an agent, and the casino will transfer you immediately. We tested their live chat, and it works well - you won’t wait long, and the agents are attentive and friendly. Remember to rate your experience in a short survey once you close the chat.
Outside the live chat, you can always send an email. Although slightly slower, you can expect an answer from the casino with further instructions on what to do.
Complaints
Read the complaints other players have left for BetChain Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I like the variety of games, the fast responses I get from the chat team, & the simplicity of the verification, bet chain makes it fun, easy, & enjoyable to play online slots!
I love it all! I have yet to run into any sort of problems while playing on bet chain, I would recommend time & time again as my
Go to site, great work!
Betchain is one of the casino that you can trust! Their verifications and withdrawal are speedy fast! What more can you ask for?
Customers support are always nice and helpful. Their games providers are often adding new games! If you thinking of joining new legit Casino this is it!
I love their game selection and customer service! They're always so helpful if I ever have any questions and never rude. I've recommended them numerous times to family and friends.
Excellent customer service. All agents are very helpful and nothing is too much trouble. I have yet to have a win but Lady Luck might shine Down 😂😂😂
No bad experiences all staff and games are excellent. Staff trained to a high level and goodwill gesture bonuses are always most welcome and do come regularly.
Betchain casino is an amazing casino & is available to players from the United States. Customer service is always nice & helpful. They also offer food bonuses to players.
The lose-win ratio is pretty fair. I'm pretty sure I would do more than I lost. And customer service is quick and on point. And compare each other websites they don't wish and lag like all the other ones do. So a pretty impressed with BetChain all in all.
Could have better slots. They have a lot of old slots and could really use some regular name brand slots if you will. And their website could use a little update other than that great
The fastest withdrawals! 24-hour time frame for withdrawing money once verified. Nice easy-to-use layout with a fairly wide variety of games and live dealer games as well. Good amount of deposit options and a nice min deposit as well.
I have been a member of BetChain for a long time but only started playing there recently. I have found BetChain to be an exceptional casino because of its huge collection of games and software providers. Depositing is easy and plenty of methods to choose from, withdrawal is fast once you are verified. I tried a withdrawal from $USD into my Bitcoin wallet, not only was it approved but the transfer was instant.
I want to give a big shoutout to my VIP manager Alizeh, such a professional and hard worker. Always makes me feel appreciated and always there to assist.
Chat support is also helpful, although sometimes hit and miss :D
I highly recommend you give this casino a try if you haven't already done so.
New website looks great but unfortunately doesn't work for everyone. Try to fix that.
There is not much to do besides playing the pokies, try to have more tournaments and events with prizes so that people can be motivated to play more.
Prior to my biggest winning, they always cashed me out quickly and also offered bonuses through emails tailored especially to the players. They seemed so cool at first, as if they were one of those casinos that appeared like the big shots, never giving issues, and always quick to respond and resolve thought they were second to bitstarz.
I cashed out $4000 successfully one day and had my biggest win shortly after which was $8000. Not only did they refused to cash me out but also disabled and deleted my account. They send me back in BTC my deposit which was about $450, that was what I deposited on the day I won that money. And their pathetic explanation ? You’re not allowed to play on our site. This was after 4 years of being their loyal player. Har-har-har. I’m truly apologetic to Bitstarz for ever comparing this casino to them.
Dear Tamiester, First and foremost, I want to express my sincere apologies for the recent experience you've had with our service. Your loyalty over the past four years is highly valued, and it's genuinely disheartening to hear about the issues you faced, especially concerning the withdrawal of your winnings. Understanding your frustration with this situation is crucial to us, especially after your previous positive experiences with quick cashouts and personalized bonuses. Upholding a standard of excellence in our services and maintaining your trust is of utmost importance to us. We are taking the incident regarding the $8000 win very seriously. Our team is keen to review the circumstances surrounding the disabling and deletion of your account. It certainly isn't our policy to treat our loyal players unfairly, and we are committed to investigating this thoroughly to understand and resolve what went wrong. As an immediate step, we've refunded your initial deposit, but we recognize that this doesn't fully address your concerns. To help us analyze the problem in detail and find a more suitable resolution, we kindly ask you to email us at [email protected] with your details. Your direct input will be invaluable in assisting our investigation. Additionally, we are revisiting our policies to ensure such incidents are prevented in the future. Your feedback has been crucial in highlighting areas where we need to improve. Our goal is always to provide a service that not only matches but exceeds the expectations of our valued players. Please contact our support team at your earliest convenience. We are dedicated to restoring your faith in our services and hope to resolve this matter to your satisfaction. Thank you for your patience and understanding. We look forward to hearing from you soon and resolving this issue promptly. Sincerely, BetChain Team
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This is the best casino games it have played....... the graphics are awesome....... the bonuses are awesome.....
Customer support services are very friendly.