Page 2 – Player Reviews for BetChain Casino

This is the best casino games it have played....... the graphics are awesome....... the bonuses are awesome.....
Customer support services are very friendly.

I like the variety of games, the fast responses I get from the chat team, & the simplicity of the verification, bet chain makes it fun, easy, & enjoyable to play online slots!

I love it all! I have yet to run into any sort of problems while playing on bet chain, I would recommend time & time again as my
Go to site, great work!

Betchain is one of the casino that you can trust! Their verifications and withdrawal are speedy fast! What more can you ask for?
Customers support are always nice and helpful. Their games providers are often adding new games! If you thinking of joining new legit Casino this is it!

I love their game selection and customer service! They're always so helpful if I ever have any questions and never rude. I've recommended them numerous times to family and friends.

Excellent customer service. All agents are very helpful and nothing is too much trouble. I have yet to have a win but Lady Luck might shine Down 😂😂😂

No bad experiences all staff and games are excellent. Staff trained to a high level and goodwill gesture bonuses are always most welcome and do come regularly.

Betchain casino is an amazing casino & is available to players from the United States. Customer service is always nice & helpful. They also offer food bonuses to players.

The lose-win ratio is pretty fair. I'm pretty sure I would do more than I lost. And customer service is quick and on point. And compare each other websites they don't wish and lag like all the other ones do. So a pretty impressed with BetChain all in all.

Could have better slots. They have a lot of old slots and could really use some regular name brand slots if you will. And their website could use a little update other than that great

The fastest withdrawals! 24-hour time frame for withdrawing money once verified. Nice easy-to-use layout with a fairly wide variety of games and live dealer games as well. Good amount of deposit options and a nice min deposit as well.

I have been a member of BetChain for a long time but only started playing there recently. I have found BetChain to be an exceptional casino because of its huge collection of games and software providers. Depositing is easy and plenty of methods to choose from, withdrawal is fast once you are verified. I tried a withdrawal from $USD into my Bitcoin wallet, not only was it approved but the transfer was instant.
I want to give a big shoutout to my VIP manager Alizeh, such a professional and hard worker. Always makes me feel appreciated and always there to assist.
Chat support is also helpful, although sometimes hit and miss :D
I highly recommend you give this casino a try if you haven't already done so.

New website looks great but unfortunately doesn't work for everyone. Try to fix that.
There is not much to do besides playing the pokies, try to have more tournaments and events with prizes so that people can be motivated to play more.

Prior to my biggest winning, they always cashed me out quickly and also offered bonuses through emails tailored especially to the players. They seemed so cool at first, as if they were one of those casinos that appeared like the big shots, never giving issues, and always quick to respond and resolve thought they were second to bitstarz.

I cashed out $4000 successfully one day and had my biggest win shortly after which was $8000. Not only did they refused to cash me out but also disabled and deleted my account. They send me back in BTC my deposit which was about $450, that was what I deposited on the day I won that money. And their pathetic explanation ? You’re not allowed to play on our site. This was after 4 years of being their loyal player. Har-har-har. I’m truly apologetic to Bitstarz for ever comparing this casino to them.

Betchain is one of the casino that you can trust! Their verifications and withdrawal are speedy fast! What more can you ask for?
Customers support are always nice and helpful. Their games providers are often adding new games! If you thinking of joining new legit Casino this is it!

Nothing negative to say! They already legit as it is! More providers wont hurt tho lol but then again this is the real deal! No pun intended, sorry I just trying to fill the pro section 😋

What I like about BetChain casino is the fact that it is one of the best casinos that offer a good note on different games to try. There are a lot of titles here that can be good to enjoy with a lot of possible winnings, making it fun to play here!!!

I think that it is a 9 for me and I think that the problem for me is that they have to add more input on the bonuses that they offer since the games here are fun to enjoy, but bonuses would surely make it easy to get more winnings than other casinos.

Well. Betchains site couldn't display, or function, more simple, and makes the casino so easy to use that no one, could have any doubt about how, when, and where. Even so, if english wasn't their customers first-language, and a great place to start as a beginner.

The simplicity of this casino is with no doubt, one of the highest points, about betchain.

They have an fine amount, of games, with a simple, well known, but great selection, and the same with the selection of game providers.

There is 2 greatest things, makes me return to this casino, now and then..

1. The minimum deposit limit,
That is 10€. Which is a huge deal for me, and a huge reason, why, I began to gamble here in the first place.

2. Their offers calendar/Or blog..
They have almost every day, A freespins offer, for a price so close too the minimum deposit amount, that it would be crazy, not to be tempted to deposit just a little bit more, to get a fair amount of freespins to this casino's everyday-changing game. ( When available of course.) It might not seem, so "abnormal", but in compare to a lot of other casinos, is This offer system/ slots-calendar just plain amazing. Keep it up!

Dislikes.. Hmm.. Well, I dont think I have had bad experiences on betchain.

But if I should choose one single thing, it would be..
Get some more games, and gameproviders. Wow.. And that's impressively, the worst I can say about this casino.

I think betchain has done a lot of effort when it comes to their design and UI. that takes a lot of great work for starters and I think they have a knack for it. There are a few games to play on this site but it is all worth it at all since they do have a better look when it comes to the part where they offer some rare bonuses as well. That makes it more attractive to many players out there and all I can say is that this casino has made a lot of effort too.

I think the cons fro this one is the less games you can play in it. I mean sites need to have a lots of those to make sure their players get the games they want. Another thing for me is the response rate for their customer service, which is a very hard one to do for some punters since they need help and no one can answer right away. That makes it hard to get a lot of winnings on this one than it seems for most of us who try to get it going and win too.

If compared to other casinos and I tried a lot of them, I don't know what to say as "major" difference and as positive in regards to other casinos. I would recommend it for fast withdrawals! It's not that bad site even though of mine.

Well, variety of games is low and the number of well-known providers also. The website is slow and looks overdue for renewal. Games that are on site are limited in comparison to other casinos (example, cannot buy bonuses, different betting options, ...).

Support on chat is "below average". It's still ok but probably some students that have generic answers. I found it strange that this site is being certified by your AG site.

And ALWAYS READ T&C. Withdrawal options are ridiculously low and are limited to 1500€ per week even though on their site and on the withdrawal page says different (higher withdrawal limits) - it cannot be changed!

Really good selection of games, I've had some big wins in the last few days, and they pay out almost instantly. Providing documentation is all up to date. Superfast at processing documentation and pay outs. Brilliant casino!

The way the scam people. English is very hard for them to understand, don't know what they talking about. Nothing good about this casino at all.

I had to ask for my first deposit FS bonus everyday and it would not be given automatically. When I ask they give in EURO when my account is in USD.
Nowhere on their website before U open the account says that most of the games are in bitcoin only. Just like bitcoin this is a virtual casino coz U won't be getting any money from here.

Good casino with clear and concise support. The choice of games at crazy fox is good and the site is good and practical, also when using your smartphone with no lagging at all.

I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. The support is really helpful. So I can recommend this place.

First off I want to state that Betchain is my all time favorite casino, also the only casino I have played at for multiple years. I tried to bring my concern up to the support staff in chat(Mary) who I assume didn't take the time to read my first message because she just kept repeating the same nonsense that had absolutely nothing to do with why I was contacting support to begin with, then after I broke things down to her with step by step screenshot guidance and repeating myself a few times, finally admitted to not understanding my initial problem(Which I believe is due to not taking the time to even read my first semi-long paragraph that plainly stated what my issue is). Once she took the time to actually understand my issue she provided a very vague statement pretty much telling me Betchain reserves the right to change their Terms and Conditions whenever they want and they make an attempt to notify players of these changes when it is convenient. Basically in laymans terms they can do whatever they want when they want, which is pretty much how I took it.

I just noticed that when exchanging comp points for crypto, specifically BTC, you now get 90% less. For me currently being Gold ViP, it used to cost 90 comp points for 1 mBTC (0.001 BTC). As of just now checking the exchange rate, it now costs 90 comp points for 10% of a mBTC (0.0001). I think going from 0.001 to 0.0001 while it costing the same exact amount of comp points, and the cost in wagering to receive those comp points hasn't changed at all, I believe to be completely unfair. Because comp points are added to our accounts based on 1 comp point per 100 mBTC wagered in slots and goes up depending if it is progressive slots or card games, the price of BTC should be irrelevant and shouldn't determine when Betchain lowers the amount of BTC you get per whatever VIP level exchange rate you receive. If the price of BTC rises, that means it costs me that much more to receive each comp point, therefore shouldn't lower the amount of BTC I receive per exchanging comp points.

I believe it is the most reasonable, fair approach for the exchange rate to go back to 1mBTC(0.001). At the very least I believe an explanation is warranted on why the exchange rate is now 90% less while you must still wager the exact same amount worth of actual BTC, no matter what the price of BTC actually is, to receive a single comp point, and the amount of comp points needed to exchange remains the exact same.

This change must have happened within the past 2 weeks.

I can provide any documentation needed to show my statement to be fact, which I doubt betchain will dispute.


I love playing at betchain, I just believe some type of reasonable response to a customers legitimate complaint isn't an unreasonable request coming from a customer that has lost well over one hundred thousand euro/usd worth of multiple different types of cryptocurrency with them.

They have huge variety of games from my favorite providers. Livechat is always very polite and quick. Most important thing is my VIP manager Sofia who does fantastic job for me and her company. She has got me through hard unlucky times with good bonuses.
Money withdrawal is very quick and I have had zero problems with that. I have many years experience from gaming and I can assure all the other players this site is 10 out of 10!!
Good job Betchain and many many thanks to my VIP manager Sofia!

I find this online casino very easy to use and navigate. They have a great selection of providers, and I've been having great luck here too! No problems with the withdrawal.

One of my favorite and honest casinos. The site has no errors, a huge number of games and a wide variety of slots. Always great bonuses and quick withdrawals.

Until I found any flaws in this casino, despite the fact that I have been playing for several months. Sometimes my eyes hurt from bright flashing colors, but they hurt me and from other sites, so everything is ok.

Nice casino. I registered recently and everything is fine so far. Money is withdrawn quite quickly, mainly within a day. Nice bonuses and a really nice selection of games. I do like this casino.

Very nice variation of games. With a few deposits, I had a great cash out. Very fast verification and withdrawal procedure. I cash out my money in 1 day. I was impressed.

Nothing bad to say. I liked everything.

My favorite casino. Quick withdraws, never had any problems. The game choice isn't very big, but still, have plenty to choose from. I won big couple of times, and money is always quick in my account, no matter what amount you won. Highly advised.

It was actually the first casino I've ever played at. Lots of popular game providers, nice design and bonuses are competitive with what's offered in the market. Haven't played here for a while, but will definitely return again.

I was able to withdraw my 200 euro without any problems and restricitions, so I am satisfied. I also want to notice friendy support chat 24/7, as we have solved all the issues.

Pleasantly tuned website of the Casino. Classic game providers. However, the VIP Club is already quite successful and interesting. The offer of other FS with a deposit is also attractive. Tournaments are also one of the good features of the Casino. Online chat is fast and enjoyable. The rich deposit and withdrawal options are excellent. When depositing by card, there is an option to purchase BTC directly - a very good option.

Although the welcome bonus is generous, it is required to rewind up to 50 times and this is an extremely high condition. Some good game providers are missing here.

Nice place for several games. The bonus system is quite interesting. The withdrawal was fast, i was able to withdraw my 100 eur just within several hours.