AskGamblers Quick Overview
Editor's View
Managed by Hillside Media, bet365 Casino remains one of the oldest online casinos that still welcome customers. With a holistic approach to online gambling entertainment, it offers both casino and sports betting, with a slightly greater focus on the latter.
The website design is perfect, and the choice of payment methods amazed us. The only thing we found a bit off-putting was the verification process, which takes longer than most online casinos we tested.
- Multiple licences
- Intuitive design of the website
- No withdrawal limits
- Strict and drawn-out verification process
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bet365 Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About bet365 Casino
bet365 Casino is among the oldest online casinos still in operation, carrying several licences (perhaps the most of all casinos in our database). High standards are applied across the board, from the game selection to its commitment to responsible gambling; bet365 doesn't seem to falter at any corner.
Although the platform is more famous for and focused on sports betting than on casino, it still offers a rather comprehensive choice of casino games.
The registration process is as simple as ever; however, the verification process takes a bit longer than usual. We guess the high level of security comes at a price at bet365. With that in mind, we encourage you to submit your documents as soon as you register so as not to experience withdrawal delays.
The rest of what we saw and experienced at bet365 can be found in the ensuing online casino review, so read on.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at bet365 Casino
The choice is rather solid in the payments department at bet365. We were impressed with the simplicity of the payments page (found within the FAQ section) and the readily available info: You can pick the country and currency of your preference and filter the available deposit and withdrawal options.
The minimum deposit is €10, giving you access to the welcome promotion. The maximum deposits vary from one payment gateway to another, so check the individual payment methods on the Payments page.
What we loved most about the payments system at bet365 is that the operator imposes no maximum withdrawal limits. Of course, they must be in line with your chosen withdrawal method, but the casino itself doesn't influence it.
Games at bet365 Casino
The game offering at bet365 Casino is just what you would expect from an online casino with such a long tradition.
We dare say bet365 caters to all preferences and tastes, with game categories ranging from slots to live casino.
Of course, online slots are the most abundant games in casinos on the internet, and bet365 is no different. The offer in this department includes classic slots, video slots, and progressive jackpot slots from various providers, including Pragmatic Play, IGT, Novomatic, NetEnt, and Games Global, to name a few of the giants.
In the category of table games, traditional casino entertainment awaits everyone who is in the mood for blackjack, roulette, baccarat, or various forms of poker.
A digital version of poker, video poker, is also available, albeit to a lesser extent. True enthusiasts may find the offer limited, but there's no denying that the operator has included these games in the catalogue.
Live casino is on a separate page that lists the games according to categories; baccarat, roulette, blackjack, poker, or live game shows are available 24/7 for those who prefer the real casino deal.
Finally, there is a small assortment of scratch cards and a much larger offer of bingo games.
The design of the game cards is highly user-friendly; newbies won't have any issue picking and understanding the game mechanics as each card contains basic information such as RTP and volatility of the game, in addition to hosting a link to an FAQ page explaining the said terms in detail.
Given that bet365 is a multi-licensed platform, the catalogue may be different from one jurisdiction to another, so check the specific offerings for your country.
bet365 Casino's Commitment to Responsible Gambling
bet365 is among the biggest and oldest casino operators in the industry, and its commitment to responsible gambling matches the reputation it holds in iGaming.
The responsible gambling page pops up in a new window, stripped of any gambling options such as game links or the cashier. Instead, you are left with a list of tools intended to control one's gambling habits and a Support and Advice section (listing helpful organisations).
The full list of responsible gambling tools at bet365 can be found at the top of this review page.
- +44 1782 684757
Customer Service at bet365 Casino
bet365 hosts three different avenues to get in touch with the support team.
Live chat is available 24/7, and agents are trained to answer in multiple languages (nearly 20). The queues shouldn't be too long, and the agents will surely do their best to help you.
Email is another way to fix your issues, and it's open around the clock.
Finally, you can send regular mail to bet365. This may sound old school to some, but believe it or not, many people prefer to carry their correspondence this way.
Of course, if everything else fails, you can turn to our Casino Complaint Service in case of any unresolved issues.
Complaints
Read the complaints other players have left for bet365 Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I started out playing Bingo at Bet365, as I did with a lot of the well known 'high street' names such as Betfred and William Hill. Once I had moved over to the casino environment I knew I had to give Bet365's casino a go. Being such a reputable name and trustworthy I had no doubt in my mind that I was going to enjoy my experience here, whether I won or not. Obviously even better if I did win.
I don’t recall now, as it was some time ago, whether or not I received any free no deposit money from them for their casino, I don’t think I did but I have made a few deposits here. There is a download here that does have more games than their flash version but I had to play on flash as their software wouldn't install on my Linux operating system and I didn't have Windows then too. I wasn't disappointed though because there are more than enough slots to choose from on their flash, spoilt for choice really. Before I made a deposit I had a short but nice conversation with Live Help, as I had deposited on their Bingo part of their site I wanted to make sure I would still be eligible for their first deposit match of 100% at their casino which I was. I made a deposit of £20 and in order to claim your bonus here its slightly different you do it yourself through the cashier and it emails you a code which you then have to redeem. In my experience when you have to do it yourself it never goes right, but for a change here it worked first time. And what is also great here is that you can monitor your own wagering whenever you like, and its accurate and more importantly keeps up to date to within a minute or two.
One of my most profitable games here I played and probably the one I spent most my time on was 'Rocky' I started off just making the minimum bet per spin of 1p per line and as I was doing so well increased it to 5p and was getting bonuses that were giving me £100+. I met my wagering on my first deposit and should have just made a withdrawal but got greedy and ended up loosing the slot. I made another deposit straight away but this went straight away. I have come back a few times here and will always pop in now and again to have a gamble. Next time I do deposit (as I now have windows too) I will download their software and have a look at what games are there.
This definitely has to be one of the best casinos around at the moment, it just ticks all of the boxes, I haven’t made a cash out here, YET, but hopefully when I do get lucky and want to withdraw it will go quickly and smoothly in tune with the rest of their site.
I'm registered in Bet 365 long time ago but never do deposit. Why? Never do deposit? Because they have rules player from Poland, Kazahstan and Russia need wager deposit bonus amount x 200 - and this is very funny. I'm not so stupid take this type of bonus - is a lot playtech in web who offered better bonuses and betters rules then x 200 bonus ridiculous.
But ok - lets talk about my first sessions and this place. They offered Playtech software in Casino sections. They have also other section like Sportsbook - but I'm not to often play in Sportsbook. So I'm decided play without bonuses in their casino... Why I'm decided if they don't have any bonuses? Because my friend do deposit 200 Polish Zloty (50€) and win in King Kong slots 5 wilds in free spins rounds - close to 2.5k e from small bet - I'm remember I help him withdrawal this amount - because he was fish in web gambling and ask me to help him with this. Ok so lets continue discussion about my session - I'm do deposit 100€ without bonuses and play a lot - go up and down - 20 minutes and bad runs go down to my 10€ and finally hot something
What I'm can say about this place - I'm know this is trust place to play with playtech software. Hm I'm know also then don't like Polish player, If they offered me in email a lot bonuses for my next deposit - but with x 200 wagering come on -.... Support is good. Withdrawal time is also good ( I'm know because i help my friend make withdrawal). So Bet 365 is good and trust place - and I can recommend this place all players - outside - players from Poland, Russia and Kazakhstan, if you are player from this countries and they offered you deposit bonus is not place for you because is you accepts deposit bonus then - you must make bonus x 200 playthrouts. And in my personal opinions about this rules - Ok maybe players from few countries is Bonus hunters and to often use No deposit bonus - But come one if casino offered Deposit bonus then rules x 200 is ridiculous - Is different about deposit or no deposit bonus!
My experiences with Bet365: just the best! Live support in many languages, very friendly team there. Very good chance to win, if you play smart and you do not want to win millions. My balance is positive, 150eur put in the bank and 700eur deposited to my bank account. Which is really good score. I highly recommend this casino, tried some others, biggest mistake was stargames, and found bet365 as the best.
My rating: 10/10
I'm only 24 years old but I see myself as an experienced gambler, and from my experience with Bet365 I will tell you whether this site is a hit or miss.
Looking at the amount of reviews and a high casino rank you would ultimately guess this site is a hit, but is it really?
I am a UK based player, and this site has everything a gambler needs, Sports betting, Poker, Slots, Casino table games, Live casino even bingo, and each offering brilliant bonuses individually.
I decided to take up on the Games section which offer a bonus of 150%, so I made a 25 GBP deposit (which equals a bonus of 37.50GBP), once you have played through your deposit the bonus will kick into your balance.
There are hundreds of slots to choose from, some good, some bad, I started off playing Monster Cash, a game which I had only ever previously seen in my local betting shops, so was amazed to see it online as it is very rare and even has a jackpot if you hit 5 symbols on each reel, which I never managed :( I must have flicked through about 10 different slots before I hit big on a game called Medusa, this slot has 3 different features and is highly addictive, my balance was booming, an hour of play and I was on 300GBP. I transferred 10GBP to bingo and spent it all on bingo tickets just to receive the 200% bonus.
The good thing I also wanted to mention is that you don't have to contact live support to check on your wagering for the bonuses, as a few clicks here and there will show you how much more is needed to wager until completion of the bonus.
I tried the Live Casino first and played live Roulette but I thought it was a bit of a joke as the dealer only gives you around 15 seconds to place a bet, I thought that was in their advantage so I switched games to casino slots but decided not to claim any bonuses as I was up quite a bit from my initial deposit, I started playing Gladiator but got carried away in the Colosseum and lost everything, but it wasn't disappointing as I had great fun playing at Bet365, in fact I would probably deposit there again as it was very entertaining and has a wide variety of games to choose from.
Definitely a thumbs up from me, I also hear they have extremely speedy withdrawals if you use moneybookers (skrill) as your option.
10/10
I joined up to Bet365 because they were giving away a no deposit bonus which let me play without worrying about losing money. When a company does this, you can sort of expect that they really have something to show off. Everyone in the UK has heard of Bet365 so I thought at least they would offer some fair gaming.
The software and the site are on the simplistic side. If you are looking for fancy graphics you are better off looking somewhere else. However you can find all the games you want. Loading times are minimal, and if you want, you can speed play your way through all the games. There are not that many games for you to try. There is about 150 games and a lot of those games are just different types of roulette and blackjack.
I put money on the simple slots and got quite a lot of play time before I blew my way through the deposit. If I had more credit or more deposit I would have definitely stood a decent chance of making some money. I had a quick look at the roulette and blackjack tables and they seem pretty much the same odds and same deal as a lot of the UK sites, so I do not think there is anything special on Bet365 in terms of the games.
Overall sorting your way through all the registration, putting money in was absolutely fine. I didn't get a chance to take money out because I was a bit foolish because of the slots. This is perhaps a testimony to how fun the slots are - they are very responsive and they do tend to draw you in to playing more. A decent casino site.
If you love the excitement offered by gambling but you can go to Las Vegas, Bet365 Casino can help. Bet365 is a venerable name in the gaming industry, founded in 1974 in Stoke-on-Trent, England. Now is a top name in the online gaming industry, casino, sports betting and poker. With 1.5 million customers from more than 100 countries, Bet365 Casino has so much success since its launch so that the online British company has closed all its betting shops.
365 Casino has a wide range of games divided into 5 categories. The casino has over 130 downloadable games, including roulette, blackjack and slots. The most beneficial thing at Bet365 Casino is that you can get access to all casino games, poker and sports betting ranging from horse races and going to footbal betting. All this with one account!Users have the option to download the casino to benefit from the entire range of over 150 games. Also Bet365 Casino has a non-download Flash version that contains 65 games, ideal for Mac users.
To attract the players, Bet365 Casino has always a large variety of bonus offers.Because Bet365 Casino has been around this industry for a long time, is a very safe place where you can make bets. The site accepts a wide variety of payment methods, among these one can mention here the credit cards (VISA, MC, entropay) Neteller, instadebit, etc. There are over 25 different currencies a player can deposit and withdraw with US dollars, CA dollars, AU dollars, Euro, Sterling Pounds, etc.
Overall, Bet365 Casino offers a fantastic casino, with a great welcome bonus. It also use relatively simple options for deposit and withdrawal and the most important, it allows you to bet on everything from casino games to politics.Good luck at the tables!
When I see the name “Bet365” across the Internet my heart always makes a couple of hits faster than normal. Maybe because it was my first online casino or maybe because I earn some decent money there, but it seems that feelings involved here are still strong :).
So let’s go back in the summer of 2009 when I joined the Bet365 casino. I remember very clearly as if it was yesterday how my hands were slightly shacking while typing my data in the registration form! I made several mistakes but eventually the form was ready and fulfilled in the appropriate way. Although their Playtech software was translated into my native Bulgarian language it took me half an hour until manage to deposit and redeem the welcome bonus :). At the end the slightly shacking hands were replaced by a cold sweat but everything was alright and I was about to begin my wildest adventure so far!
I really didn't even imagine how many details from my Bet365 adventure are still clear in my brain! The first game I tried was Desert Treasure and do you remember what people say about the luck of the beginner? Yes, it is true. I got 4 times free spins in the free spins on a 1.00 bet! So very soon I manage to double my money but was far, far away from clearing my bonus wagering requirements so I decide to go ahead and try some of the other games. And here is the point where everything in my humble “gambling career” has changed! I came on the Marvel Jackpot slots!!! I really, really love this games, even after all these years!Fantastic Four, Iron Man (there was not yet Iron Man II), Daredevil, Blade, The Incredible Hulk, X-Man, Elektra … So many good memories, but the real shock came on the third day while playing Fantastic Four on a 0,20 bet. Suddenly the game interface changed and a new window appears! It took me 5 seconds until my brain realized that I am in the Marvel Jackpot game!!! Wow, holy… I was in!!! I will not say anything about the condition of my hands but you can imagine already:)! A brief order to my heart- “Please, stop the gallop, you are killing me :)” and began to open the tiles. Can someone of you guess what was the kind of the first two tiles??? Yes you are right – they were “Ultimate Power” and I was about to pass out! The third was “Power” and than I revealed three “Extra power” in a row! The sum of the jackpot in Bulgarian levs was exactly 5868.65!!! Or more than 2900 Euros! Oh, what a glorious day it was!
It took me about a week to fulfill the wagering requirements and than became the big day – the withdrawal day as you may already guess! I contacted the support, which was also in my native Bulgarian and ask them for instruction as it was my first ever withdrawal. I must admit that there was a little bit of fear in my heart, but everything went smoothly! I will never forget how accurate the support was while giving me exact explanations what to do and when to expect my money! And this is the most important part of the game, right?! It is really strange how many online casinos underestimate this moment and miss the chance to get closer to the player by sharing his joy! And it is all just a simple business logic – the more I trust you, the more I play in your casino and the more I play – the more I deposit! Anyway, the money arrived in my bank account precisely at the moment they said. 3000 euros for less than half a month! That is a good salary, ah!
I played there for more than a year and a half. The success visited me again from time to time and after six months I hit again Extra power Jackpot for 3500 euros while playing X-Man!There were ups and downs but at the end when I decide to close my account and towards another casino I was ahead with more than 3000 euros. More than a decent winnings,ah?!
The only trouble with them was when I have decided to turn back an year ago, because it turns out that the only Playtech casinos, which accept players from Bulgaria are Bet365 and Betfair. But it was really all my fault because when leaving I insisted on permanent closure of the account. The support warned me several times that it will not be possible to reopen the account if it is closed permanently but I insisted again. Anyway, it is just another point for them and another lesson for me:)!
So, to summarize I will use some simple rating scores:
Support: 10/10
Software: 10/10
Security: 9/10
Finance: 9/10
Bonuses: 8/10
Terms&Conditions: 8/10
Overall: This is really one of the best online casinos for me!
Well that is it from me now:). Thanks to AskGamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!”
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First time at Bet365?
All online casinos I have visited, have "play for training" or "play for fun".
So you can learn basic use of the interface as left and right click on mouse for doing your bets.
Also I use to test the casino software before I put my money for playing.
In past I have gotten 24 red numbers in SP Cas.... this is extremely rare in mathematics
but no in an on line casino licensed in za.
I try the chat and a cocky man (name is Joaquin P) make me feel as stupid and uncomfortable. I must recognize He uses nice words to do that. I asked him where is licensed the casino and he does not understand the question.
Mr greedy
My first time at bet365 was bad and uncomfortable.
There are many very nice online casinos with friendly people ready to help.
Why must i comeback ?