I had my account suspended on Bet365 and for it to be reactivated, they asked me to send a code that I would receive by letter at my address.
But I never received this letter. I requested that it be sent again several times and the letter never arrives. I'm waiting for more than a year.
I also asked them to send a registered letter so that they could prove that the letter was sent, but Bet365 refused to do so.
Bet365 simply does not send any letter and does not allow me to cash out my $3025.00.
Complaint Info
bet365 Casino Complaints
- 4 of 18 resolved
- 4 days avg response
- 1 week avg complaint life
- 1,204 USD avg amount
-
Unresolved
Bet365 Casino - Rejected withdrawal with no explanation
Unresolved
Bet365 Casino - Rejected withdrawal with no explanation
Hello, I had long chat with support but got only automatic reply, as they ask me to create new bank, because current one witch I used for deposits to ...
-
Unresolved
Bet365 Casino - Bet365 refuses to payout to my bank account
Unresolved
Bet365 Casino - Bet365 refuses to payout to my bank account
I made a deposit on bet365.nl using Revolut. No bonus no wagering nothing active. The moment I tried to withdraw, they told me I cannot make a ...
-
Unresolved
Bet365 Casino - Enhanced verification issue and delay
Unresolved
Bet365 Casino - Enhanced verification issue and delay
I've been having to go through the Enhanced Verification Process with Bet365 for the past week or so now. At first, they claimed to have called me ...
-
Unresolved
Bet365 Casino - Withdrawal problems
Unresolved
Bet365 Casino - Withdrawal problems
I made a withdrawal request 07/07/2020 I am still waiting for funds 24/07/2020 I have contacted live chat and customer service daily each time I'm ...
Have trouble with bet365 Casino?