7 Sultans Casino

Site, games, deposit options, withdraw options, graffic

I was playing since remember fortune lounge group. One time I was take a break for 6 months after that I send letters etc everything was approved. I was depositing withdraw np at all, two weeks ago someone decide locked my account????

I send already 3 letters and they still want some. Everytime on chat they state different thing to write. I feel like stupid write all the same all the time. None can tell you anything every one different person on chat talking different things

Ive been playing with 7s quite a long time now. Gr8 casino with all the best games. Relatively fast cashouts and the most important thing is that u will get ur monies!

So far nothing to dislike. Ive had quite blast time here :)

Seemed like an old school casino like crazyvegas
They have pretty solid bonuses for your first deposits

Installation of the client didn't work properly, chat didn't want to help out when I asked for it.
Deposited 3 times with a 100% bonus and received only 1 time free spins and barely any big wins: pay out rate of <30% which is quite sad for a triple deposit with bonus.
Live chat takes 5 minutes to answer for each question you ask them.
I asked for my account to be closed and they didn't want to close it because I didn't want to give my email more than once, after that they closed my chat. Really poor live chat.

One of the oldest casinos in my book...well, in everybody's book I guess. If a casino still exist after a decade, it can only mean that it's a good one. 7 sultans was and still a Microgaming only casino. They don't offer games from other providers and this affect their popularity. Sure, old members might still playing at this casino but I strongly believe that the new generation would never knew it's existence.

About more than a decade ago, in order to play you need to download their software, sign up during the installation and have to wait about 15 minutes in order for the software to complete the download all the games, depending on your internet connection, the faster the internet connection the sooner the games would be installed on your computer. 15 minutes seems a long time but if you look at the bright side, this only happens once because after that, the games are instantly avaliable. I must admit that I really wish that all online casino should have this feature.

To be honest, I haven't played at this casino for a long time because of the arrival of new online casinos. I recently visited their website and surprisingly it supported flash player games, I called it DTP ( direct to play ) but the downloadable software is still avaliable. It might come in handy when you're not home.

Did you know the existence of Click2Pay? Well, this was my favorite deposit methode for playing Microgaming games. I used this one plenty of times at 7 Sultans casino, deposits processed instantly but the money will be deducted the next day from your bank account. Play now and pay later, this is a dream of all players hahaha.

Documents requirements? That was not needed back then, only when they ask for them. Withdrawals took about 3 working days via bank account and that was the fastest cashout timeframe, believe me, patience is required if you're gambling online. 7 Sultans casino was a great casino in my opinion but since they never add games from other providers I lost interest in them. They have the same games as other Microgaming only casinos, so there's nothing new to add about it. Live chat support are still friendly as I used to.

Do I recommend 7 Sultans? Only if you're a big Microgaming fan.

I won about 4850$ when I first played. At the end of it all, I had deposited about 1350$. It was in pending for 2 days which is normal for most of the casinos. I was skeptical about them processing my withdrawal as I had played in Royal Vegas casino before (Which is affiliated to 7sultans) and also had cancelled my account there many months ago. But withdrawal went smooth and I received funds within 2 working days. No documents asked (May be they had my details from the affiliate casino).

Overall good experience.

Gaming platform is good.

I had set deposit limit sometime back which I cancelled later. Even after a month of sending emails and trying to contact them, they could not get it to work. I have tried everything to troubleshoot if it is from my end but it doesn't look like the problem is from my end. Also their customer service sucks. No point trying to have a chat - you will not get reply for 20 mins at least. Phone calls will be kept on hold at least for half n hour. They need to employ more people.

The true sign of a good casino is how they treat regular and known depositors when they win and want to withdraw. This one fails miserably on this account. Great site when you deposit and lose, they even appoint you a Valued Player Relationship contact. However the same contact goes dark and silent when one wins and wants to withdraw.

Withdrawals not actioned and are reversible from mid day Thursday to 04.00 hrs Monday.
Then another 48 hrs for approval.
Than another 3 -5 working days to pay.
Deposits are instant. Withdrawals can take weeks.
They use every trick in the book to delay payment.

7 Sultans Casino

7 years ago

Hi Michael1891,

Thank you for your review.

I have reviewed your account and can advise that you requested your withdrawal on the 23rd June at 21:28 PM GMT+2 which was a Friday evening. It did pend until Monday morning, per our banking team’s operating hours.

On Monday (26th June) your withdrawal was removed from pending and a request was made by the Player Security Department for documents which you had sent through over the weekend. The Player Security Department is in a different vicinity to the Call Centre, hence when you sent the documents through, they were not aware that you had done so already.

The process to request verification documents can be done at random times designated by the Player Security Department. Should there have been no request for documents on your account, your account would not have been verified, even though you had sent the documents through.

Your account was reviewed and your documents were approved on the 27th June which was within our standard 24 - 48 hour period from the time of the initial request.

On the 28th June, your withdrawal was processed by our Payments Team which was also within the 24 - 48 hour period from the time of your account being verified.

With the Payments Team being situated independently to the Player Security Department and Call Centre, it can take up to 24 hours for a payment to be made as all checks need to be confirmed as being done before payment can be released.

Regards
Gabriela

Online support takes up to 40 minutes to answer simple questions. I signed up, didn't get the free spins as what was on offer for new members and was told I don't get them in the beginning then told at a later stage I should have asked upon sign up which I did?

Worst customer service, last online support member was rude so I kept the conversation for record. Closed the account with a small amount still in it and wasn't advised what happens to that either. Given it was a small amount but it's not the point.Small amounts add up.

Limited smartphone games and I spent a bit and nothing.Old and tried but not new player friendly at all, especially if you have to ask support for help or have any questions. Overall my experience with them wasn't motivating for further spends.

Easy to navigate casino. Mobile play is effortless and the selection of microgaming slots is great. Plenty of bonuses.

Support is very helpful. I'm not just saying this because I turned a $40 deposit into a few thousand $$ but in general fortune lounge and digimedia casinos are highly recommended and trust worthy in my books. A++

Nothing to dislike. It's a standard microgaming casino and you get what you sign up for. Well done 7 Sultans.

I really like the big offer of slots which makes it almost impossible to get bored.

Very often I receive bonuses surprisingly. It's ok if it is a 100% bonus. Sometimes it's a very small bonus and still you are allowed to only bid 15% of the bonus amount per spin. Specially annoying is the fact that you can place higher bids and the software doesn't give you a warning that winnings will be void.

I only hope that the point of your game is good fun, and not primarily a way of earnings. All pronounced this sentence, it is my personal experience, and if you blindly believe that each of your entry into the casino must end with a profit - then you will be disappointed. Before these gains, the interesting thing to see how it works its powerful Microgaming system, and this in combination with the rest of the elements that make this casino special in my life. Microgaming has this habit of their resources directed toward that part, which appear completely new slot machines. Perhaps that is why, Microgaming is my second choice after the sacrosanct NetEntertainment. 7Sultans is on my computer was present as the installed client, but over time this changed.

Today mostly use instant play, because a lot of easy and my computer has slightly less space than before. The reason for this is the huge number of casinos, which do not have an instant play. Rubbish would be the lack of a reason to give up, so I continue with detailed investigations of the gambling industry. When talking about the origins, this online casino is a proud member of a large Fortune Lunge Group with great reputation in the industry with many real players. Opening constant playing in this casino for me, began a few days ago and will continue until January. During this period, special attention to NetEnt, Microgaming, RTG and Playtech casinos. Of course, and for the rest of the year I play this game, but much less than in the "winter" period.

Microgaming represents their best game right here in the 7Sultans Casino, while the list of games offered exceeds the magical five hundred and continuing to grow. Quickfire platform that drives this casino, coming in with a complete line of video slots, among which you will find everything - from classics to most progressives, table games, video poker, simple and relaxing game to scratch cards. A special and very entertaining section consists of live dealer games. In addition there are bonuses that offer this casino is special. Welcome Bonus for new players is a guarantee of the best possible start with the amount that equates your first deposit. You can count on plenty of other promotions, contests, and even in the international league and great rewards. When we look at all offers, 7Sultans never easier not earned the top rating from me, nothing to add except - Rating 10/10.

The worst online casino that I have ever played it! Worst payout! More than 1500$ in less than 24 hours without even reaching 500$ at least!!!

I actually like the support system of 7 Sultans its 24/7 available. I recently won a decent amount at 7 Sultans if I had questions they where always quick to help. They guided me trough every step of the verification process and my payout was processed with in 24 hours.

The reason I joined this casino was because I found a promo on some site for 50 free spins on Hitman no deposit bonus. I thought this was a pretty descent offer. I already had an account at Vegas Palms and had some good sessions there so I decided to make an account here also and try my luck.

After registration I logged in and to my surprise the free spins were there. Unfortunately they were played on one line only. I won about 3 $ even on one line because I got a bonus feature and had some good wins on the center line. I have to say that even with those 3 $ I managed to bring them up to 8$ and then lost all of my balance.

I had money on my Debit card and on my Neteller account so I decided to make a 50 $ deposit and not take any bonus. At that time I was depositing a lot in casinos. So I started playing Avalon and Kathmandu because they are some of my favorite oldies from Microgaming. I had a descent run but was only 20 $ in plus. After trying Supe it Up my balance got back to the initial 50 $ because the game was only paying peanuts. After that I decided to try Thunderstruck II and played for almost two hours without dropping under 40$ and not over 60$. It was incredible.

If I have taken a match bonus I would have wager it for sure. I got tired from playing in one place because nothing was changing and decided to try Immortal Romance. I have to say I regretted it at the end. I had a really bad run, got a few bonus rounds which paid little and soon lost all of my balance. I think that was my only deposit in this casino. I kept playing in Vegas Palms. I see that they have a 100% match bonus with a low 30 x wager so who knows maybe I will come back to claim it and try my luck again.

This casino comes from a respected group of older casinos but......

Not good. Received an offer of 50 freespins No deposit via email so signed up. No spins on the account so went to live chat. Instantly got live chat but then was asked to wait, hold please then more excuses. After 40 minutes of waiting I refused to wait anymore and asked for this new/un-used account to be closed.

Being a sister casino to one of my favorite casinos Riverbelle Casino I would have thought the service here would of been above average. But sadly it is the opposite- below average.

I've always been under the impression that casinos are here to attract punters/players by giving good, direct constant service. But sadly the casinos these days offer excellent welcome bonuses just to get players in the door then the service drops off from there. If service is bad from the start. What's the point in staying.

Thumbs Down 3/10

7 sultans casino it is a place which only Microgaming software, someone can think that it is already outdated and nowadays casinos should have more than one software. Well I do not know, because for me casino with even only one software is enough, Microgaming is a big, and there is a lot of different slots for every kind of player, so I am always happy to play at any new casino, if it is good casino.

Customer support at 7sultans casino is a very good, their live chat is always online, and agents are ready to help. I touch them probably twice or triple times, and always get fast and reliable reply, and of course not saying that their live chat agents was friendly and just generally nice for me.

Bonuses and promotions at this casino is great, I am usually get offers from them, on almost daily basis. Of course some their offers are not great at all, and just low deposit bonuses or something like deposit 20 or more and you will get 30 free spins on Immortal romance- such offer I will not take, it is not interesting for me. But generally everything is ok with bonuses at 7 sultans, bonuses are offered, sometimes bonuses good, sometimes not- usually practice by online casino.

Withdrawals at 7 sultans casino can be faster by my opinion. I have only one withdrawal, and it took 3 days to get paid. But verification was fast, about 12 hours since I sent documents, I got email that my account is verified and everything is ok. No any unusual requests or whatsoever.

Overall casino is good, bonuses is not perfect but quite good, wagering requirements is ok. Customer support is great, software is great. I do not see reasons why this casino is bad, but actually also not see reasons why it is awesome casino.

Good enough, but not enough to be perfect casino. Faster withdrawals, more imagination in promos is required.

It is always easier to try one of the casino where to start the game download is not required but can be instantly play on the site. 7 Sultans is one of them but I can remember the very beginnings of this casino when it seems to me that it could play only in download version. Now I see that almost all of the Microgaming groups have both the possibility of Instant Play and Download. I am not so far taking off their client, just use a browser when I play.

I've played many games here and still play but never the one I did not lose more than € 10 after an hour or two games in front of the monitor. That is compared to some disastrous experiences one of the positive moments in gambling career. Indeed, neither the role were some big at 7 Sultans Casino ranged mainly from 0.5-1 € per spin, over Max Damage games to Golden Era slots and at the end of my inevitable Roulette.

Before 5-6 days I tried this new game called So Much Sushi, and just as the name of the game says I decided to try the sushi to see how the taste at the end of adventure. There I played with stakes of € 1 because I had to account only € 20, after the auto-play games of 10 spins I lost € 9 so I stayed at € 11. Then I decided to reduce the role of € 0.5 per bet, and I took an automatic game again but this time 25 spins.

Otherwise practicing auto-play for me so a lot clearer and can at the same time to write down my experiences and share them with you. After auto-play games, I returned his bank to € 21 so it dries in the end was not so bad. From the way I used Neteller payments but these days I plan to purchase a little over card because my current state of the 7 Sultans Casino is € 0. I recommend to everyone, the casino is very easy to register and play in any case.

7 Sultans Casino is one of the casinos that i have recently joined powered only by Microgaming software. Also 7 Sultans Casino is the casino of the Fortune Lounge Group and also it is one of the biggest as well as one of the oldest member of this group. So knowing this it absolutely reassures me that this is a safe and trustworthy casino and I can say that without a doubt.

So I checked out their website which was totally fine and ok, then without further checking I made an account. After that I saw the Welcome Bonus of up to 500$ Free in 100% match deposit bonuses, over your first 5 deposits! So that sounded pretty sweet and I was tempted on whether should I take it or not. So I ended up contacting their Live support and I asked about some details regarding the welcome bonus. So after their fast and kind response I made up my mind on taking it since the terms sounded ok to me. So after all those formalities I finally started playing and the game I choose was So Much Candy. The game started pretty cold and it continued being cold towards me so I immediately decided to change it and now I choose Red Hot Devil. In this game I managed to compensate for all the money that I lost in So Much Candy in the matter of 20 minutes. Thanks to some sweet five of a kinds that appeared couple of times.

So when everything seemed to be going ok I was confident enough to raise the stakes but it turned out to be a catastrophe since the slot started getting cold on me and I ended losing up all my money. Overall this a good and a safe casino , but still I don’t think I will be coming back again. 7/10

7 sultans casino is from the MG software and owned by the very big group Fortune Lounge group of casinos. And FLG is one of the biggest groups in gambling scenario today and most of their casinos are considered ivy league. And I have full faith in casinos from this group that they do not cheat because I have had a lot of winning money from them and also a lot of withdrawals from their casinos. Have been in the business for 15 years and are licensed by Malta so nothing to worry about.

I deposited 35 from me E-wallet and was ready to get to the action and took no promotions because all they had were SUB's which I do not usually go for. I started with the TS II game and it is one of my best games and I always play this one with the MG. Started average and then soon got the x5 multiplier and but after that a lot of empty spins. Not a lot of winnings here unfortunately. Then opened the Immortal romance game and here I really got a lot of money. Good features and frequent ones and very less empty spins. Her I managed to boost my balance to around 70 and all thanks to Immortal romance. Slots were good but I think Mg has given us more than this amount of action at all times. And I was having a little hard time here winning money. Or may be I just need to play some other games to because I only play the famous and big ones and this might also be the reason for my loss. They have a very fast support staff and very professional too really liked them.Then did some stupid things and started betting a little high than usual and did not think about the bank roll. And lost the money in table games. For this I cannot blame the casino or the return to the players because it was all my fault.

I think the casino is very nice and good collection of games. This one is 8.5 for me.

The most Microgaming powered casinos are good and I personally think 7 Sultan casino is one of them.
I am a member of this casino for a couple years now and I am still satify with their service. Like other Microgaming casinos the live chat is very friendly and most helpful.
A couple years ago 7 Sultans only playable if you download their software and install it on you computer but now they are instantly playable, no more annoying installation.

I noticed that not all Microgaming casinos are up to date with the games but this casino is up to date. You can play the latest games here.
I have made a few hunderds euro deposits at this casino with moneybookers (yeah wauw moneybookers eh?) I know it's has been a while since I made a deposit there.
Today I have received an email from them regarding free spins, all I have to do was clicking the link they sent me in the email and like their facebook page and when it's done they sent me a voucher code that gave me 10 free spins for one of the oldest game they had ; Avalon.
Those 10 free spins gave me in the end a total winning of 3 euro and lost it within 5 minutes playing Break the bank.
Good thing of their email was, they always sent you your username in case you don't remember it anymore (and I surely didn't).
The highest win I ever won playing at 7 Sultans was not much, I think it was about 300 euros, you could say I lost more money than I won but I had fun playing there thou.
I did mention their great live chat and I sure remember 1 particular chat session with a woman, we started the chat about deposit bonus and I don't know how it happend but we end up with chatting about cooking. What I want to say is that they surely take the time to help you and also giving you a good conversation.

So all I can say is, 7 Sultans casino is one great Microgaming casino.
Never had any problems with my withdrawals except their withdrawal processing time is kinda long (4 working days).

7Sultans casinos has changed hands several times over the past few years, before finally landing in the hands of the DigiMedia group, who now command a very large percentage of the Microgaming download-based casino market. This has had several disadvantages for loyal players, such as increased pending time for withdrawals, and the loss of flushing upon request for everyone except VIP players.

It is also now very likely that 7Sultans will shortly withdraw from the UK marketplace, along with its sister casinos - Platinum Play, Fortune Room, Vegas Palms, Euro Palace and Royal Vegas. This is a great loss for us, as I have long enjoyed playing their freeroll slots tournaments including the weekly "Moolah Monday" and "Fortune Friday" tournaments on Tomb Raider and Thunderstruck2 respectively, plus the Power Play series of 12 hour games, and the all-weekend "777 Blingfest"

Players from other countries should sign up to all of these casinos if only to take advantage of these free slots tournaments, even those who have never deposited are able to enter these games and stand a chance at some free wager-free winnings to withdraw or play at the casino!

As with the vast majority of these Microgaming download casinos, deposit and withdrawal options are plentiful and even with the mandatory 24 hour reversible period enforced by Digimedia, the withdrawal time to e-wallets remains competitive. Support have been helpful whenever I have needed them, and overall, I found them to be a great alternative to my favourite 32red group.

I'm honestly gutted that this group are supposedly to leave the UK very soon, though I am yet to actually receive an e-mail informing me of this from any of the casinos in this group.

I'm also unhappy that only VIP players are able to request a flush - that is, your withdrawal will no longer show within the client as reversible, and will instead be sent to finance to be processed ASAP rather than the usual pending period.

A month ago I received an email from them with their signup deposit bonuses. I cannot say that I was interested in the offer, but I saw that they have more than 500 games, which is a lot, and that they're based on Microgaming software, and good ranking on askgamblers forum, so I thought it's a trustful casino and why not try it.

I saw that they were offering 50 free spins on particular slots for askgamblers, so I signed up and contacted their live chat to ask, if I can get the bonus. I've seen that few gamblers had problems with live chat but my experience was opposite- the live chat was welcoming and I didn't have to wait more than 5 minutes. Then I made a 30€ deposit. I got 50 free spins- 5 slots (Including Immortal romance) on each 10 free spins, well 10 spins is not much, but at least it's enough to see, do you like the game or not.

Well I have to say that I really liked those slots, but overall the winnings that those slots gave me were about 15€ so I wasn't very impressed, I would have expected a little more from 50 spins..

I also played their card games. I liked the live dealer games, I placed minimum bets but unfortunately they didn't bring me any luck or winnings so I stopped very quickly. I also tried their table games like blackjack but even with 1€ bets I managed to lose my money.

Overall my experience there was good, the live chat was helpful, but the overall appearance of 7 sultans wasn't very exciting. I used mobile and instant play. With mobile play I had few problems, the games were logging so I mostly used instant play, where everything was fine. But I don't think I would like to play there again because I wasn't loving the look of the casino and the games that I liked I can find in other casinos.

I used uKash to deposit and I got extra 10% bonus. Haha! That was unexpected because I wasn’t able to read that part. I like playing with bonuses because I only play slots. As we all know slot contributes 100% to the wager requirement so it’s very easy to meet the bonus requirement.

What I don’t like about this casino, well most of the casinos is not being able to use PayPal.

Honestly I don't understand why 7 Sultans Casino is so high rated on AskGamblers..
I've been playing there for some time now and their European roulette sucks! As a big of roulette I try to look for casinos that are fair and really come up with aleatory numbers.

Don't know if I can say the same about the casino since I've deposited 500 euros bet on red 1, 2, 4, 8.. was doubling my bet like i used to. The thing is it came up 20 times black and that never happened to me before in any casino. Might be bad luck but I believe that they have some system to screw up big winners with the same sequence of numbers.

Also, I played the slots too ( High Society and Immortal Romance are my favorites ) and it got slower and slower every time it spinned. The casino itself is very confusing and full of stuff everywhere I get lost sometimes. The only good thing I can point out is that it offers great bonuses ( although I never take them because I don't like to play through requirements ) but overall it doesn't deserve to be in the top 50 not by far. Also their costumer support in Live Chat is very poor they take decades to respond and they're not very friendly.

Personally, I wouldn't recommend this casino there is much better out there like 32Red and Casino Luck, which I am a regular costumer.

7 Sultans is a casino that uses Microgaming software and is a part of the Fortune group of casinos.
I am a member of every casino from this group and I had several deposits and withdrawals here. Generally I am very pleased with the casinos from the Fortune Lounge group and I like this casino the most. I had several deposits at 7 Sultans Casino.

The last time I played here was about a month ago. I made a deposit here of 30 euros and I took a bonus from their offer which was 50% on my deposit. So I started with 45 euros. It was a successful start and after about half an hour of play on Avalon I had over 100 euros on my account. Avalon I is a really fun slot game that I like and i often play it when I'm in some Microgaming casino. I often start my play with this game exactly. I continued to play some other slot games later. I can't remember exactly in which order I played but I know that I tried Bearly fishing, Cashanova which is probably my favorite game from Microgaming and several others. To cut it short after a while I lost all of my money.

Ok that has happened before, nothing unusual it's simply gambling and you can't always win.
But tomorrow I got an email from the casino which said that my account has been locked due to irregular activities and not only that it said that it was a final decision and it was made after an investigation without any further explanation. I was really disappointed because I had several withdrawals here without any problems. i checked my accounts in the other casinos from the Fortune Lounge group and they weren't locked and still active. Overall, 7 Sultans casino disappointed me because as a loyal player I think that I deserve a detail explanation why my account was locked.

For this casino I give 5 out of 10.

Poor disorganized communication through all departments in general, withdrawal system is S**t, It has been over a week and still i have not received my winnings because of there frustrating verification system having to scan documents over and over again and ringing every other day only to here another problem with my forms of verification. 8 days later and withdrawal is still in "pending status" not to mention it still takes 3 - 7 days once security department clears it. Worst experience so far i would not recommend the hassle.