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10bet Casino

Our Rating CasinoRank
7/10
CasinoRank
Player Rating 56 reviews
6.2/10
56 reviews
Complaint Response 43 complaints
3 days avg. 43 complaints
What we like
  • Variety of games
  • Live chat capability
  • 128-bit encryption and firewall technology
  • Guaranteed fair by TST
What we don’t like
  • Plenty of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


10bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.10bet.com
Established
2003
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Arabic, Japanese, Korean
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino
Mobile Apps
IOS, Android

10bet Casino is an online casino with a modern look and easy-to-use interface. In order to give their players the most variety, 10Bet Casino offers a wide range of games that run on well-known software platforms including Microgaming, NetEnt, Evolution Gaming, Play'n GO, Pragmatic Play, and Big Time Gaming. And to ensure that no one is left out of the fun, the website is available in English, Arabic, Japanese, Korean. 10bet Casino operates under the license of the Government of Curacao.

10bet Casino features The Ten Club VIP club, delivering a Perfect 10 experience with first-class VIP service. Members of the club get to enjoy the benefit of having a personal account manager, individually tailored deals, a private WhatsApp service available 24/7 as well as exclusive Ten Club offers. Other than that, they get to receive extra loyalty rewards sent throughout the year on special dates, preferential assistance and lightning quick withdrawals. For more information on how to join 10bet's VIP club, visit the casino itself. 

Restricted Countries and Territories

Due to several legal restrictions, players from certain territories will not be able to open an account at 10bet Casino. To see which countries are prohibited from playing at this casino, check our list of restricted countries below.

Mobile Gaming

As 10bet Casino is also a mobile casino, players can access and spin the reels of their favourite online slots, anytime and anywhere. The selection of other casino specialties is also available, on practically any mobile or tablet device, so all members have to do is open up the casino's games section and play their favourite releases on the the go.

Security and Fairness

10bet Casino understands the safety risks that the Internet harbors. To ensure that their players' information is kept safe, they have implemented industry-standard security measures. The first of these is 128-bit encryption, which ensures that no one can steal your data as it is sent to the 10bet Casino server. Once it reaches the server, it is sealed behind the latest in firewall technology.

Players can also rest assured that the games at 10bet Casino are genuinely fair as this online casino utilize well-known software platforms which are audited on a regular basis by various gaming authorities. However, 10bet Casino has also taken the effort to have the third-party auditor TST test their games for genuine randomness. The fairness certification can be seen by clicking the logo at the bottom.

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StallCation

Complaints

Read the complaints other players have left for 10bet Casino. Learn more about complaints.

Show all complaints
10Bet Casino - Stalling account verification and withdrawal
User name - Babioras. I opened my account on 25th of January, made deposit and win £4500. I upload all neccessary documennts for account verification but my account is still not verifayed and no one can provide a reason why - „additional check need to be done” - what check? „Just additional check need to be done on first withdraval”. When I am asking when it will be verified and why casino is missing the deadline - „please give us more time”, how long - „we cant give exact date, jus please wait a little bit longer” , when I ask to speak with someone who can provide a reason why nothing was done with my account and on which stage the verification is after 48h - „we cant see this information, relevant team need to make additional check”, when I ask to speak with the manager „there is no available manager at the moment to take your call”. To finalize - customer service cant reply on any of yours questions, cant give any exact date, they just can say „sorry, please wait longer”. That is unprpfessional, and casino shouldnt work as this, if you promise to verify the account in 48h this need to be done, if it wasnt done you need to provide a reason! I just spent 20 minutes on phone with customer servise (before I was chating with several team members) and it was just waste of time! They are saying that account verification should take up to 48h, now I am waiting longer and nothing was done! Question to ASKGAMBLERS I find this casino on your recomendations so please help now to sort this issue! As this is unrespect for player!!!!
staus Resolved
£4500

Complaint Statistics

Resolved 31
Avg. Amount $ 2,831
Avg. Complaint Duration 6 days
Avg. Response Time 3 days

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Player rating
6.2/10 56 reviews

Top reviews from our players

Its an online casino that from me they have only losses. Made 2 low deposits and managed to win overall a 4 digit number. ;) Very good with withdrawals. No problem. By the time you win fair and square they pay you. No if buts or maybes. Good variety of games.

I don't know why, but would it be bad to say that the only thing I didn't like was their sites design? haha..

Hi KAYENNE23, Thanks a lot for sharing your experience! We wish you the best of luck at 10Bet Casino! Kind Regards, Daniel

user avatar

I joined 10Bet about 6 months ago I think. They have a descent 10 euro no deposit bonus offer here at AskGamblers which I was more than happy to take. I read the T&C for the bonus and saw that it has a 50 x bonus wager, the bonus itself is not cashable and the maximum withdrawal is 100 euros. A pretty descent and standard no deposit bonus.

I decided to make an account and try my luck in this casino. I was happy to see that they offer almost everything here, Sports, Live betting, Live casino, Mobile. Pretty much everything a player can ask for in an online casino.

After logging in the bonus money wasn't added on my balance and I was already beginning to think that this was because of country restrictions like in many other casinos. I decided to contact live chat support and after confirming my details the bonus money was added on my balance.

I looked through the games and was happy with the slot selection they have. I decided to start my play here with Avalon. I had enough balance for about 70 spins so I was hoping for a bonus round and some descent win. To my surprise I really did get a bonus round and after about half an hour of play here my balance was up to 30 euros. I was happy with the start and decided to move on to Gonzo’s Quest. I was playing on a minimum bet and my balance started sinking so when I got to 15 euros I decided to move on to another game hoping it would get me back on track. I started playing Jack and the Beanstalk but didn't have any luck in hitting a descent feature. I got two bonus rounds in total but they only paid peanuts and I soon lost all of my balance.

I was thinking about making a deposit here but after seeing some of the complaints and reading the players reviews I decided to look for some other casino.

10Bet casino is website at which I played couple of times. Generally I do not know exact reason, but I like that they have Russian language, and also once I sent email with question, and I got reply in Russian language. Not so important, but sometimes I do not know how to tell something in English words, so Russian support is always good for me.

Well, 10Bet casino offers games from couple of software's, but most popular is here- NetEnt and Quickfire. For me NetEnt is of course the most important software.

Customer support is good. Email verification takes about 18 hours, it is not fastest speed for me, but ok. Live chat support agents are also good. Generally have nothing bad to say about CS at 10Bet casino.

Promotions and bonuses at 10Bet casino are not perfect. Welcome package is not bad, but not perfect too. Reload bonuses rare, but they almost weekly have some freespins promotions, and also offer freespins without deposit sometimes. I like that during Christmas time they give 5 no deposit freespins daily, was great to play this promo.

I have two withdrawals, both was paid within 24, not super fast like at few top online casinos, but it is still good withdrawal time, I can't rate it bad. Also I was asked documents after my first withdrawal, I did not remember exact amount but it was not too big, so take not about it too.

Overall 10Bet casino is a decent place, but for me they do not have enough reload bonuses. Everything seems almost perfect, but for sure they have some things to change and make better. But there is not so many casinos who give me freespins usually without any deposit, so this is add them some respect from me. Casino deserves to be explored.

Wagering requirements for bonuses should be lower. A bit more reload bonuses will be great.

Hi NEXTTIMEWIN, Thanks a lot for sharing your experience! We wish you the best of luck at 10Bet Casino! Kind Regards, Daniel

user avatar

That they when you once in a lifetime succeed to wager a free amount of money I got 50 euro, managed to wager and made a redraw to my card for 600 euro. Then I got a mail that I have manipulated the bonus!!! That's make me mad. I did not manipulate the slots I had LUCK. But the say that I had placed to high bets according to there rules 25...

This is the mail I've got where they call me a cheater.

"Dear Cina,

Following investigation of your game play and your account, we identified breach of our Casino terms and conditions - rule no. 27: http://www.10bet.com/terms-and-conditions/casino/

You placed single bets equal to or higher than 5% the amount of your bonus, which is deemed bonus manipulation while you have a bonus active in your account, hence the winnings accumulated while the bonus was active in your account and any related subsequent winnings have been removed from your balance.

Kindly note that as a gesture towards a valued customer we will allow you to reclaim the bonus if you wish (simply contact support quoting this email before you start playing), however you should take note of our terms and conditions.

If you have any questions, do not hesitate to contact us.

Thank you!

Pamela

10Bet Payments Team"

This is how I played
...

This will be my review for 10Bet casino. I've been thinking about joining this casino for some time now, and few days ago, when I saw they were giving 10 free spins on Reel Chaos game, I finally did that. They are provided by software's that I like- Microgaming, Netent and two others, so I knew I wouldn't be disappointed.

The sign up was very fast and after that I went to promotion section. There I found the info, that to claim those free spins I just have to visit the game and then I'll get them. I did that and started the spins. I got 10 free spins played with 0.20eur bets per spin. Within them I got one re-spin, and when the spins ended I got 1.40eur win.

With that I went to Avalon II slot, which I've started to like a lot lately. I wanted to play DOA, because it can be played with 0.09eur bets, however, they didn't have it. Well, they actually don't have many Netent games, but I hope it will change.

I placed minimum bets of 0.30eur per spin, this time no luck appeared and I got bust within a minute. The next day I decided to make a minimum deposit of 10 eur. First I contacted the live chat to ask if the minimums are the same for the residents of my country. Chat was super wast and gave me a positive answer. Then I made my deposit and used it on Starburst. Placed 0.10eur bets per spin, got some nice wins like 3eur, but nothing more than that, and after an hour of playing my balance was empty.

I really like this casino and I am quite sure I will be an often depositor there. Another reason for that is that they have live casino, and since I liked everything now, I want to try them too. I liked the game selection, banking is very fast too and the casino page looks great and instant play doesn't lag.
I hope they will have more Netent games in the future.

10Bet casino is from the MG software and this is probably the most unique casino you will ever see and they have two platforms on their casino site and both of them have different software's providing the games. I created an account on this casino and was actually eligible for a 150% sign up bonus but I did what I always do and I chose to play with the money I deposited instead. But look what happened then I came to know that they also have a no deposit bonus for the new players and I was like what the hell! Spoke to the support staff if I was eligible for the bonus and he said yes and I took the bonus and lost it in 10 minutes in Terminator 2 and Avalon II game and I do not know why I took the bonus when I had to be stupid with it and then after that continued with my money. They have very fast loading and I liked that and the games do not take long to start.

I played my best ones which were Immortal Romance and TS II and these games always give me action. Here I hit the wilds and multipliers but no free spins. My balance was around 80 something when I left the slots and then played premium roulette and live BJ. They have an amazing return to the players and I am glad that I made a deposit first because I would not be sure after getting a bonus if I wanted to continue with this casino or not. I would love to try some more games here and I think this would be one of those casinos where I take the sign up bonus and try my luck.

I took out 115 from this casino and the money was in my E-wallet after 2 days and I loved this casino and I think this one is a 9.5 for me.

I have known 10Bet for a very long time but never joined them as I have heard some really bad things about their sports book. But now that they had a no deposit bonus so I decided to give this casino a try.

I registered on this site and spoke to Gerry on live chat regarding the no deposit bonus that they offer to us. First they ask for my personal details for validation and I give them and wait for them to check and tell me about it. Then after waiting for 5 to 10 minutes I get my bonus. First game I play was Avalon II. A pop up showed up saying that there was some error report to casino but I ignored. Was betting the single coin because of only 10$ balance and soon hit the J combination and it got me 0.06$. And then the K combination got me 0.08$. But overall I was losing so increase to 2 coins per spin of 0.01 bet. My best was Avalon II feature with 9's that paid me 0.20$ once.

Then I went to play The Dark Knight Rises. Ohh bouyy the soundtrack behind this game is just magnificent. I just hit the spin button after setting my bet and a pop shows up again about the error and the games stops and all I can see is the black screen. I do not get what drama all this is. I told the support about this thing. And this Gerry just won’t reply and then after like 10 to 15 minutes they ask me to clear my cookies and come back again. So I just stopped playing slots and tried opening blackjack which luckily did not come up with the same error. And I was already so frustrated and it is a very bad choice to play when you are not interested and I lost the money and I blame their software for this. First they take so much time to load and when the game is almost at 95% some error shows up and the game stops.

Few days ago I had a very bad session in one casino and lost pretty much all money I had on my Skrill wallet. When this happens to me I start searching for no deposit offers so I can continue to gamble. After browsing through casino database on this site I noticed 10Bet casino and their offer of 10 euros no deposit bonus. 10Bet is instant play casino with two software providers CTXM and Microgaming. Besides casino they also offer sports book, live version of casino and a mobile version too.

I signed up my account and contacted live support in order to get my 10 euros bonus which buys the way had 50x wagering requirements. The chat operator whose name I don't recall was pretty friendly and all I needed to do before they ad ten euros on my account are write my full name email address and phone number in chat window. There is not really much you can do with 10 euros in a casino but still it is worth to try. I opened my first slot game an oldie form Microgaming called Avalon. This slot behaved good and with free spins I got I raised my balance to a decent 50 euros. After that I jumped from one slot to another from Mermaids Millions to Girls With Guns and so on but every one of them took a piece of my balance and with the few cents on my account I ended my trip in 10Bet casino. I just regret the fact that I did not tried their table games.

The 10Bet casino did their part good. They have many games in Microgaming version I don't know about CTXM because I only played Microgaming one. The support is friendly and helpful and they have decent promotions. I will be back to try my luck with some of my own money and until then I rate 10Bet casino with eight out of ten stars.

Inactive user
7/10

10Bet casino offers games from few software providers like Microgaming which are the oldest software company in the industry and offer some of the best games. Here you will also find games coming from Games OS software and all in total you will find over 300 games at their website. I joined this casino several months ago when I found a no deposit offer on their site of 10 euros with wagering requirements of 50 x bonus.

I started with the slot game Tomb Raider II coming from Microgaming not hoping too much to meet their wager requirements. After about half an hour of play I had some great wins and my balance went up to 80 euros. Tomb Raider Secret of the Sword is really a great game with very interesting bonuses. Now that I had 80 euros on my account I hoped that I could meet the wager requirements and ask for a withdrawal. Unfortunately that didn't happen. I tried a few slots from Games Os and had only small wins. I spent some time playing in this casino mostly slots offered by Microgaming and eventually lost all of my money. I never came back to this casino again and that was the only experience I had here. I want to state out that their website is very good and pleasant for the eye.

I had a few questions for their live chat support and wasn't impressed because it took them over 10 minutes to answer my question which in my opinion is too much.
Overall 10Bet casino left an average impression on me. I think it's a safe casino but I won’t be coming back here to deposit unless they have some very good bonus offer that I can't refuse.

After some thinking I decided to give this casino 7 out of 10.

The best thing about 10Bet casino is that they have 2 casino platforms under this site and I obviously joined the one with Microgaming platform because that is always my first preference and I love their slot games. The other one was golden casino from CTXM which I do not like very much so I ignored them. They only have instant play which is not as fast as when download software but I was cool with it because all I care about is some nice games and a big bank roll at the end of day.

I started with the one and only Dark Knight slots and I played with 0.40 per spin and managed to increase my bank roll and yes I even got a match up bonus of 150% which I did not use because I do not like to run for the wagering as it is very difficult to meet them. And on this casino site for the very first time I played Bust the Bank and I was very caught by the name and I tried it and it was very much fun to play that game. But their best slot was Hitman and I triggered some features and free spins there.

I had deposited 40$ and managed to make them 120 in just one day and I loved it and was very happy about it but there are very less casinos whose return to players is so good and this is one of them surely. I did like their support too much because they were replying a little late to me and I was thinking they would be very fast just like the games but no. I withdrew 160$ from this casino and it took 2 or 3 days to send that in my Neteller account. I would rate them 9 out of 10 and that 1 I deduct is just because of the support staff.

10bet Casino News

Read all news about 10bet Casino, check for updates and stay tuned for exclusive bonuses.

10bet Continues Expansion with South Africa Entry
Industry 10bet Continues Expansion with South Africa Entry

South Africa is the latest in the string of African countries to welcome 10bet, an operator with years of iGaming experience. According to 10bet, the latest underlines the operator's intention to expand "further into Africa, one country at a time".An Exciting Mix of Sports Betting and Casino GamesIn South Africa, the online casino operator intends to provide access to more than 2,000 betting markets to sports bettors, offering a whopping 25,000 live events a month.Punters will be able to see recent games and place bets via the dedicated 10bet app, and deposit and withdraw their money using several payment methods.Commenting on the launch, Zanele Nhlapo, 10bet Africa PR and CSR Manager, said the operator is "focused on investing considerably into the market to ensure we serve the South African betting consumer with a world-class product."Apart from sports betting, 10bet will also offer access to its casino games portfolio, with major providers on the roster.According to 10bet, this will provide "a mix of exciting instant and live games for online game lovers all over South Africa".Before South Africa, 10bet managed to clinch licences to go live in Ghana, Tanzania, Kenya and Zambia.

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