After sending all documents requested by them and clearing the stage, they requested for a video verification to which I agreed. I confirmed the date and time to them. After that days have passed and I have sent 4 emails to no response. All I get is a computer generated reply. I dont know why are they dragging issues so much. It has been 4 weeks they have suspended my account and now the verification seems to take forever.
Issue got resolved today. Completed verification call successfully. Close complaint.
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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