I have been waiting 5 weeks now for my withdrawal of £10,500. I have uploaded soo many documents which was asked of me.
I have also done a video verification which I passed. I have emailed them over 50 times and all I get back is it is with the relevant team and I will be notified when more information. I made my withdrawal on the 16th December 2023 and still NOTHING.
Complaint Info
Dear 10bet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
10bet Casino Complaints
- 31 of 39 resolved
- 2 days avg response
- 6 days avg complaint life
- 2,965 USD avg amount
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Unresolved
10bet Casino - Locked account after verification
£30,000
Unresolved
10bet Casino - Locked account after verification
I made a new account with 10bet last weekend and won just over £30,000 I deposited £80 from my paypal, I have tried to withdraw my money, been asked ...
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Unresolved
10bet Casino - Lengthy verification account suspended and waiting on my withdrawal
£1,500
Unresolved
10bet Casino - Lengthy verification account suspended and waiting on my withdrawal
Hi there after lengthy back and forwards with 10bet. I withdrew £1500. It was pending for a while. I sent away all relevant documentation. A few ...
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Resolved
10bet Casino - Verification taking forever
Resolved
10bet Casino - Verification taking forever
After sending all documents requested by them and clearing the stage, they requested for a video verification to which I agreed. I confirmed the date ...
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Rejected
10bet Casino - Wont accept ID for withdrawal
$3,417
Rejected
10bet Casino - Wont accept ID for withdrawal
I was always verified for the past year as soon as I win big. They ask for my ID. I have sent at least 10 different photos of my ID. Every single time ...
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