Ag Awards

LuckyStar Casino

GOOD 7.91
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

LuckyStar Casino Review

  • 0-24 withdrawal timeframe
  • Mobile-friendly design
  • Live chat open 24/7
  • Accepts players worldwide
  • Low withdrawal limits
  • Limited currencies available
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General info & Latest Promos
Established 2015
Owner Mirage Corporation N.V.
Casino Promotion LuckyStar Casino: 100% up to $/€150

LuckyStar Casino is a user-friendly online casino with an abundance of online slots and table games powered by Netent, MicrogamingBetsoft, iSoftBet, GameArt and Xplosive. The casino offers the option of live gambling with a live dealer. Moreover, the casino allows players to access it via their mobile devices and enjoy online casino games on the move. LuckyStar Casino is regulated and licensed by Curacao eGaming.

Restricted Countries and Territories

Only players residing in the United States of America and its territories cannot currently open an account at LuckyStar Casino.

Virtual Games

LuckyStar Casino features a myriad of video slots and progressive slots by NetEnt, Betsoft, GameArt and more. All the most popular video slots can be found in the casino, from Gonzo’s Quest slot and Dead or Alive slot to Boomanji slot and Wolf Quest slot. The selection of progressive slots includes titles like Good Girl Bad Girl slot and Mega Fortune slot.

Table game fans will be met with a large variety of different table games, including all the popular blackjack, roulette, baccarat and poker variants and craps. The table game assortment ranges from American Roulette, Single Deck Blackjack and Zoom Roulette to Ride’m Poker, Baccarat Professional Series and Caribbean Stud Poker.

The video poker section features all the popular video poker variants like Deuces Wild, Joker Poker, All American, All American Double, Jacks or Better, Tens or Better and various other types of the game.

Players looking to try something different can pick between diverse specialty games like scratch cards and Virtual Racebook 3D.

Live Games

Players who like the sense of playing in a real casino even from the comfort of their homes can choose between several tables in LuckyStar Casino’s live casino. The live games are powered by NetEnt, Ezugi and GGL Global Gaming and include live roulette, live blackjack, live baccarat, live casino poker and live keno.

Mobile Gaming

The casino’s website is responsive which facilitates accessing the casino via various devices. Apart from that, LuckyStar Casino features a fully-equipped mobile casino which allows players to spin the reels of their favourite slots on their mobile phones and tablets.


Players can reach the friendly and helpful customer support team via email, online contact form and live chat 24/7. No phone support is available at the moment. However, there is also a useful FAQ section with numerous previously resolved issues and answers that players might find helpful.

Security and Fairness

Players can rest assured their sensitive information will remain private as LuckyStar Casino implements the trusted VeriSign SSL encryption which provides them with the highest security available.

As NetEnt is a licensed, verified and trusted software provider, the fact that LuckyStar Casino stores NetEnt slots ensures players will be treated fairly while playing their games.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Angola
    • Aruba
    • Australia [1]
      • New South Wales
    • Bonaire
    • Bosnia and Herzegovina
    • Cambodia
    • Croatia
    • Curaçao
    • Czech Republic
    • Ecuador
    • France
    • Guyana
    • Hong Kong
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Kuwait
    • Laos
    • Myanmar [Burma]
    • Namibia
    • Netherlands
    • Nicaragua
    • North Korea
    • Pakistan
    • Panama
    • Papua New Guinea
    • Philippines
    • Saba
    • Serbia
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Taiwan
    • Uganda
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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LuckyStar Casino Reviews by Players


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pawnstar79 5 reviews
New South Wales
Reviewed on February 22, 2020


I've been playing at LUCKYSTAR for some time now. They have an incredible array of slots, and a great live casino offering. Slots are fair, You have your good days and bad days. The customer service is very responsive to regular customers, but once you deposit 10k, and get added to the VIP program, your experience goes up to another level. You get a weekly cashback based on your losses for the last week, and wager free free spins. They also run promotions where you get an instant 15% back of any busted deposit, on top of your weekly VIP deal. I've never seen such a good program, considering all the cashbacks are no rules. You can go straight to the blackjack table with it if you choose, or even withdraw it. VIP hosts are amazing too, they sort out any issues in a very timely fashion.


If i had to say something that could be improved... Possibly the withdrawal system is a little annoying if you have a large win, as you need to withdraw in 1k increments. I'd also like to see a wider array of Big Time Gaming games available.
shan79 6 reviews
Reviewed on December 8, 2019


I am a VIP player at Luckystar I would recommend this casino to anyone. They have 24/7 chat and their support agents are always ready to help. Recently I won a monster jackpot on the slot Dragon Kings of $202,000.00 and now know first hand this really does happen. Within 24 hours my withdrawal request had been processed and sent! If you are looking for a casino with impeccable customer service, rewarding loyalty bonuses and quick withdrawals. Then Luckystar is the casino for you!


I honestly have not one bad thing to say and since joining the casino have always been rewarded for my loyalty. I am very satisfied with the high level of customer service this casino has to offer!
Tweeksta 45 reviews
Western Australia
Reviewed on August 31, 2019


I like this casino because I can play in australian dollar currency and even though the minimum deposit using credit card is $20, the minimum deposit using neosurf is only $10. I have had quite abit of luck at this casino and have managed to cashout twice. I sent my id verification through email and it was verified within a few hours. I made my first withdraw using neosurf and used bitcoin the second time and it took less than three days to be processed. The casino says the maximum withdraw amount is $1000 but I was able to cashout $7000 in one day. I was able to withdraw this amount by making seven withdraws of $1000 each time.

Deposit bonuses at this casino can only be claimed on a minimum deposit of $20, however, if you deposit a total of $50 in lost deposits and haven't claimed any deposit bonus you can go to live chat and they will give you some free spins which are all wager free.
You can also claim your Casino Cashbacks on lost deposits without any other Bonuses attached to them regularly.


They are not as generous with free bonuses and free spins as other casinos I play at. The casino is not fair in that I deposited $10 today which amounted to a total of $75 without claiming any deposit bonus or free spins so I went to live chat to claim my free spins only to be told that I was eligible to claim the free spins. because I was given free spins after my last deposit, therefore, I have only accumulated $10 in lost deposits. Live chat host explained to me that Lost deposits are those deposits lost deposits that have not bonus or freebies attached to it. Told chat host that the free spins was given to me not at the time of deposit but three days later in an email the casino sent me so how can that be attached to my deposit. I was told that "Every free bonus you get is a reward for your lost deposits" which isn't correct because I was given free spins at least two times after I made my $7000 withdraw. I told chat host that if I had known that I these free spins given in email would reset my lost deposit total back to zero dollars I would not have accepted them because I lost up to 50 free spins by accepting 10-20 free spins in email.

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LuckyStar Casino bonuses

LuckyStar Casino Complaints

  • 3 of 3 resolved
  • 1 day avg response
  • 4 days avg complaint life
  • 1,143 USD avg amount

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