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Jetspin Casino

VERYGOOD 8.01
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Jetspin Casino Review

  • 0-24 withdrawal time frame
  • Top-tier software providers
  • Mobile-friendly
  • Live chat available 24/7
  • No phone support
General info & Latest Promos
Website https://www.jetspin.com/
Established 2018
Owner Direx N.V. Casinos
Casino Promotion Jetspin Casino: 100% up to €1000 + 100 Bonus Spins

Jetspin Casino is an online casino where members have access to a range of games from video slots to table games to live games. Members can enjoy titles here from multiple platform providers like NetEnt, Microgaming, Betsoft, Nyx Interactive, Endorphina and Evolution Gaming. The site can be accessed in several languages and can be played instantly or on the go. Jetspin Casino are licensed and regulated under the laws of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from Israel, Spain, the UK, France, USA, Turkey and Latvia. 

Virtual Games

Players who enjoy video slots can enjoy hundreds of titles here from leading suppliers in the industry like Microgaming, NetEnt, Nyx Interactive and Endorphina. Games can be categorized by provider to make it easier to browser and the casino has an in-built search engine. Titles include the Aloha! Cluster Pays Slot, Gonzo’s Quest SlotVikings Go Berzerk Slot and Seasons Slot

When it comes to table games members can also enjoy various games of blackjack and roulette and other classic casino games. These include Zoom Roulette, Spanish Blackjack and Punto Banco. 

There is also a selection of video pokers like Double Bonus Poker and Jacks or Better. 

Bitcoin Games can also be enjoyed here. 

Live Casino

In addition to that members can also play a selection of live games available around the clock and hosted by friendly dealers. Games include Live Baccarat, Live Blackjack and Live Roulette. 

Mobile Gaming

Members who prefer gaming on the go can take Jetspin Casino with them on their smartphone and tablet devices. No app is required, players just need to log in from a mobile browser. 

Support

When players need assistance can use the casinos live chat facility which is open 24 hours a day, 7 days a week. Email support is also available. 

Security and Fairness

The casino uses SSL encryption and firewall services which protects players personal and financial transactions. 

A random number generator is also utilized to ensure al their games are fair and random.

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Jetspin Casino Reviews by Players

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Tannert777 11 reviews
Denmark
Reviewed on April 9. 2019

LIKED

I like the casinos games and the providers the offer to choose from.
But that is also the only good thing about this place.

DISLIKED

I dislike the way support treats the players especially when they send out mails asking you to come back and play at their casino, and then because you go to livechat and tell them you mean, that the depositbonus you have been issued in another slot than the original one, is far from being similar to the one from their promotion.
In this case it was almost 2/3 less value per spin, and when I asked him why he didnt provided them in another slot with same number of lines and value, the person in livechat wasnt interesting in helping or give me an answer to my question, only in telling me that if the bonus dont suited me, then I could go play with my deposited money.
JETSPIN CASINO REPLIED ON APRIL 11. 2019
Dear TANNERT777,

NetEnt games are unavailable for Denmark. You can find this information in Terms and Conditions.

In addition, the promo contains an explanation:
*Those players who are not available games NetEnt will be provided by the Freespins on the West Town slot from Bgaming at a minimum rate.

A support agent called your attention to this. Pls be please be more careful by the next time :)


survival8 2 reviews
Czech Republic
Reviewed on March 29. 2019

DISLIKED

I was playing a slot and I won. However there was an error and after relaunch the game I lost my win and there was no unfinished game. I could only continue playing. In my casino bets history was this unfinished game visible so it was a prove. On live chat they told me that without screen shot they can not help me. So I lost my money on this casino and they did not take any responsibility for this...

Do not play at this casino!
JETSPIN CASINO REPLIED ON APRIL 8. 2019
Dear SURVIVAL8,

Yes, this is true - one of your bets was completed with an error. We made a request to the operator, after which we received the answer that the bet was not winning. However, after a while, we received a response from the provider that your bet was not completed correctly and the win was $ 23.50 USD. At the moment this amount has been credited to your account. We apologize for the inconvenience.

The goal of our project is to create the most comfortable conditions for the game. As an apologise, we have added a 30 fs no deposit to your account, and 50 free spins from a Friday reload are waiting for you also.

Enjoy your game!:)
marke231337 14 reviews
Österreich
Reviewed on March 19. 2019

LIKED

All games I love to play.
Very fast verification. Just a few minutes..
First cashout within 15 mins after verification. I won a little sum and played with bonus.
Bonus terms are fair.
I dont understand bad reviews about them.
At askgamblers stands pending time 72 hours. This is not right. I got my money immediately.
10 Stars like all Direx NV Casinos I played so far.
Love them

DISLIKED

I had to send a selfie with my face my ID and a sheet showing the date on it.
But if you are a real player this is no problem. I think its ok for a casino to do this.
I made the picture and within a few mins it was verified.
JETSPIN CASINO REPLIED ON APRIL 11. 2019
Dear MARKE231337

Verification is a standard condition and it passes within a few minutes.

Thank you for your feedback:)

Why are you reporting this review?

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Jetspin Casino Complaints

  • 9 of 11 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,696 USD avg amount

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