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Dozenspins Casino

GREAT 8.59
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Dozenspins Casino Review

  • Home to leading software providers
  • Lots of payment methods
  • Live chat is available
  • Mobile friendly design
  • Several country restrictions
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General info & Latest Promos
Website https://dozenspins.com/
Established 2019
Owner Altacore N.V.
Casino Promotion Dozenspins Casino: 100% up to €300 + 120 Bonus Spins

Dozens Spins Casino is an online casino where members can enjoy over 2500+ games from some of the best providers in the industry. These include household names like NetEnt, Microgaming, Play’n GO, Big Time Gaming and Quickspin. The site supports multiple languages like English, Russian and Finnish and players can open the casino instantly through most web browsers. Players can also access most of the games on the go. Dozens Spins Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Spain, France, the Ukraine, the United Kingdom and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players who are looking for plenty of variety are sure to find it here. The casino is home to thousands of video slots from some of the most popular gaming providers in the world. Games can be easily found in the lobby and they can be filtered by each provider making it easier to browse. Since there are so many games here, players can also use the search facility which can find any game almost instantly. Titles here include the Bonanza Slot, Immortal Romance Slot, Sakura Fortune Slot, Dead or Alive 2 Slot and Gonzo’s Quest Slot

There is an impressive selection of table games as well so players will not be left disappointed There are various games of blackjack and roulette and then there’s some variations of poker and other popular games too. 

Players who like card games may also like to try some video poker games which can also be found here. There’s lots of variations to choose from such as Jacks or Better and Joker Poker. 

Live Casino

Their live dealer lounge is hosted by the likes of Net Entertainment and Ezugi and games are open around the clock to provide 24/7 entertainment. These games are all hosted by real life dealers to create a live environment and each will vary in betting limits to cater for all kinds of budgets. 

Mobile Gaming

The casino is also fully compatible with mobile devices such as smartphones and tablets so players can always take their favourite games with them on the go. All players will need is a compatible mobile browser as there is no app required. The casino has included many of their most popular games and users can log in with the same details as their web accounts.

Support

Anyone who needs help and assistance can contact the casino's customer support team. The casino offers a live chat facility, available 24/7. Alternatively, players can just email or phone the casino should they need further assistance.

Security and Fairness

When it comes to security the casino takes this seriously which is why they use encryption methods. This will encrypt any personal information and financial transactions to make sure they are kept safe and secure at all times.

Their games can also be trusted as the casino uses a random number generator to ensure they produce fair and random results which have not been manipulated. 

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bonaire
    • Curaçao
    • Cyprus
    • Estonia
    • France
    • Germany [1]
      • Schleswig-Holstein
    • Italy
    • Netherlands
    • Puerto Rico
    • Saba
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Spain
    • Sweden
    • Switzerland
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Telephone: +35635500490

    Support Email: [email protected]

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Dozenspins Casino Reviews by Players

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Kirka 2 reviews
Malta
Reviewed on January 20, 2021

DISLIKED

They try to stall your cash outs as much as possible. It took me exactly 14 days to withdraw just 200€ by a verified account. I won 800€ and made 2 withdraws of 2x400€. They very canceled after couple of days and I received an email to do several 200€ cashouts. In their t&c it says clearly that you can do 400€/24h withdraws and they are processed within 24hrs.

When asked about this they will answer something along: they have the right to make any payment plan they wish. So the 400€/24hrs in their t&c is a lie. Imagine you winning 10000€. It will probably take you one year to withdraw.

For dozenspins.com: don't you understand that this kind of practice wont keep players playing on your otherwise ok casino? You stalled a miniscule 200€ for 2 weeks and lost my business. In that 2 weeks I made around 2000€ deposits on other casinos. That all could have been yours if you just processed my cash outs in the time you promise.
DOZENSPINS CASINO REPLIED ON JANUARY 22, 2021
Dear KIRKA,
Thank you for your feedback.

Each request for withdrawal in our casino is processed only after passing the account verification procedure. All withdrawals are made according to the rules.
According to the paragraph of the rules:
9.2 All requests for withdrawal are processed by the financial department within 24 hours after successful verification of the person and his account every day from 9.00 to 18.00 GMT+3.
As you noticed the maximum withdrawal limit in 24 hours is 400EUR, but also the limit and the time of withdrawal request processing depends on the player's status, and this is described in the rules:
9.2 Dozenspins reserves the right to make payouts according to an individual schedule and to set a maximum and minimum withdrawal amount for each withdrawal procedure as well as the time required for this procedure,
which may vary according to the withdrawal method, account status and other possible factors affecting the withdrawal process.

Each withdrawal request you made was processed by the financial department strictly within the rules and according to the status of your account, and you were provided with a payment schedule.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@dozenspins.com
mp2021 1 review
Bulgaria
Reviewed on January 12, 2021

LIKED

Great set of games. They have a great bonus program. All their bonuses are not sticky. The support team is always very kind and adequate for the questions I ask.

DISLIKED

The procedure for withdrawing winnings is relatively slow but each casino uses the same strategy. There are slight difficulties in using mobile devices when you want to choose a game provider.
DOZENSPINS CASINO REPLIED ON JANUARY 12, 2021
Dear MP2021,
Thank you for your feedback.

As you noticed our casino has a very interesting bonus policy, every player can find an attractive offer for him and get a non-ticky bonus winnings from which are not limited.

In the mobile version of our casino, the search for games by provider is very simple.
To find the games of your favorite provider, you just need to click on the "Search" button in the upper left corner and select the provider you are interested in from the list.

According to the rules of the project, a withdrawal request is processed within 24 hours from the moment of the successful completion of the verification procedure.
All requests for withdrawal of funds are processedstrictly according to the project regulations.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@dozenspins.com
rabona_bad_casino 6 reviews
Finland
Reviewed on October 24, 2020

LIKED

Nice games good laoyuot, good customer support but they have the policies to delay withdawals as possible. They are happy to take your money. When you win the show starts its the same with these scammy cuprus casino. There they say how withdrawals are processed in 24hours however mine was't after 48hours.

DISLIKED

Very scammy when it comes to wihdrawalys they tactic is to delay it as much as possible with maximum withdrawals and policies such that you can't block your account during your withdrawals also the support is unreachable and they reply after long delay with generic mails like

" If you have any questions about the payment of funds, please contact the post office of our financial department: kyc@dozenspins.com."
DOZENSPINS CASINO REPLIED ON OCTOBER 25, 2020
Dear player,
Thank you for your feedback.

According to the rules of the project, a withdrawal request is considered within 24 hours from the moment of the successful completion of the verification procedure.
All requests for withdrawal of funds are considered strictly according to the project regulations.

According to the rules of the project 7.4:
7.4. You can delete your account only if you do not have funds on the balance and/or there aren’t any withdrawal requests in the course of processing.

Our technical support works 24/7 and if you have written a letter, you will always get an answer from a specialist in your question in the near time and you can also always contact Live Chat and specialists will help you with any questions.

If you have any questions or difficulties concerning the withdrawal of funds, this question is solved only by the financial department of the project and accepts daily appeals to the e-mail address kyc@dozenspins.com.

Unfortunately, your feedback does not reveal the actual practice of the project rules.

We strictly follow the project rules and want our players to follow them as well.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@dozenspins.com

We are always happy to help you.

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