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BetChain Casino

VERYGOOD 8.25
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

BetChain Casino Review

  • 24h pending period for withdrawals
  • E-wallet withdrawal timeframe 0-1 hour
  • Instant play and mobile versions
  • SSL encryption
  • Provably Fair Feature
  • Holds Certificate of Trust
  • A variety of restricted countries
General info & Latest Promos
Website http://www.betchain.com
Established 2014
Owner Betchain LTD Casinos
Casino Promotion BetChain Casino: 100% Up to €200 / 1BTC + 200 Bonus Spins

Betchain Casino is a bitcoin casino established in 2014 which offers players to play with real money as well. This online casino has adapted a very American theme and is powered by the SoftSwiss, NetEnt, Habanero, Mr. Slotty, GameArtiSoftbet and Ezugi. In addition, they also offer games from well-known Amatic Industires, EndorphinaBetsoft, Microgaming, AsiaGaming and some other software providers. All games are available to play instantly, and what's more players can access them wherever they are. Betchain Casino is owned by Betchain LTD and it is licensed by the government of Curacao. As one of the safest online casinos in the world, it holds our prestigeous Certificate of Trust.

Restricted Countries

Players from France, Israel, the Netherlands, Spain, the United Kingdom and the United States of America are not allowed at the casino. For more info, check the 'Restricted Countries' section.

Virtual Games

Betchain Casino have a selection of games which can all be played instantly through a flash browser. Casino games include card games, poker games, roulette, slots and video poker games. 

Currently, there are more than 1,000 online slots to choose from. Their variety ensures there is a variant of game to suit everyone. Slots include Aztec Magic slot, Lucky Blue slot, Crazy Starter slotSushi slotGypsy Rose slot, Fruit Zen slot, and many more.

If you are looking to play roulette then you can choose to play either American Roulette, European Roulette or French Roulette. Betchain also have a selection of card games which include Baccarat and Multihand Blackjack. 

The casino boasts a nice selection of poker games too which include Oasis Poker, Trey Poker, Jacks or Better and Wild Texas.

Live Dealer

Players who enjoy playing table games from the comfort of their own homes with real-life dealers can do so at BetChain's live casino. Their selection of live games ranges from live blackjack to live baccarat and live keno.

Mobile Gaming

BetChain Casino offers its players the opportunity to play all their amazing games on the go. Wherever you are, use your mobile device to log into your BetChain accout and expeience fabulous gming while spinning the reels on popular slots.

Support

Players can contact the professionalsupport team via their live chat feature and get a prompt responce. However, even when the live chat operators are unavailable, there is an online help form that can be filled out at any time. Or simply, players can contact the support via e-mail. In any case, they will strive to respond as qickly as possible.

Security and Fairness

The casino employs the latest technology to ensure players details are 100% safe and secure at all times. Betchain Casino utilizes a random number generator that will determine the outcome of all games.

Bechain Casino want to make sure that all plays are trustworthy and fair. They employ Provably Fair Gaming technology which is unique to Bitcoin gambling and makes cheating impossible. Therefore, they are listed among the Certified Casinos.

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BetChain Casino Reviews by Players

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Reviewed on August 5. 2019

DISLIKED

They recently changed there VIP program around without informing the players.
When joined BetChain although I wouldn't get all the benefits as a silver status VIP member, you could still got bonuses. For instance, I got 10 freespins every Friday as long as I made a deposit within the past month. Non-status players could also get 50% reloads and Cashback Tuesdays.

Now you now have to spend approx $1,000 to get just 1 comp point and need 100 comp points to reach silver status
BETCHAIN CASINO REPLIED ON AUGUST 7. 2019
Hi 888Ajitalia888,
Thank you for taking the time to write your review.
We upgraded our generous VIP Club approximately 8 months ago and informed our VIPs about the new bonuses.
VIPs and non-VIPs here at BetChain still receive our awesome Reload Wednesday and Cashback Tuesday bonuses. We also still have Free Spins Friday for our VIPs.
We added a 2nd tournament for all players, SpinFest, which awards 4,000 Free Spins every. single. week along with our VIP tournament, Slots Blitz.
Players enjoy our comp program, where you get paid for playing and may redeem your comp points anytime you wish.
Please email me at support@betchain.com anytime to discuss your account.
Best,
Brian
Inactive user
Reviewed on March 11. 2019

LIKED

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DISLIKED

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BETCHAIN CASINO REPLIED ON MARCH 12. 2019
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Grandmaster84 25 reviews
Massachusetts
Message
Reviewed on February 22. 2019

LIKED

Been playing here since beginning of 2015. They have decent selection of games although I would love to see some new slot providers for my side of the globe.
There are some things that have changed which I will talk about in the dislike column.
Support was really good here, however they seemed to change the service so now instead of the support staffs name it just say "support agent" but they are still friendly & helpful. They host a few tournaments every week & month which is cool.

DISLIKED

Currently there are two things that happened at Betchain. First is they recently changed there VIP program around without informing the players, which affected me greatly.

Since I joined Betchain back in 2015 you start out as a no-status member, meaning no VIP status. So although you wouldn't get all the benefits as a silver status VIP member, you could still got bonuses. For instance, I got 10 freespins every Friday as long as I made a deposit within the past month. This was one particular bonus they were known for. Non-status players could also get 50% reloads which I personally don't care for and Cashback Tuesdays.

Now once a player gets to Silver status, they get 20 freespins instead of 10 every Friday, bigger reload bonuses and so on.
Now it took me over 2 years to get Silver status VIP membership. The reason it took that long for me was because you get 1 comp point for every 100mbtc (0.1 Bitcoin) wagered. It's a lot tougher than it sounds especially when 0.1 Bitcoin equaled $2,000 just last year during it's peak. That means I had to spend $2,000 to get just 1 comp point and needed 100 comp points to reach silver status. Crazy!

Anyway, I finally earned silver status membership like a month or two ago. What would you know but just a week or two after I get silver, Betchain takes it away by completely restructuring there VIP program making what was once silver now becomes bronze status.
As a result I get downgraded and lost silver status benefits like my 20 free spins every Friday Now I get Zero free spins every week. I'm sorry but that's just wrong! You don't downgrade the players to a lower VIP status after they have already achieved it. You keep the current players where they are and incorporate the changes for new players. That is really messed up.
That got me so upset and as a result haven't played here like I used to.
BETCHAIN CASINO REPLIED ON MARCH 5. 2019
Hi Grandmaster,
Thank you for posting your review.
We added more levels to our VIP Program to offer even more rewards.
Bronze VIPs receive all the same benefits as Silver before except for the weekly Free Spins Friday.
Please would you email support@betchain.com with our account details?

Why are you reporting this review?

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