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Closed: Monarchs Online Casino has been pulled out of our blacklist due to the fact that they did everything within their powers to solve as many of their complaints in AskGamblers. That is why AskGamblers decided to give them a go and let them pass through a test period of 6 months before any warnings are removed.

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Monarchs Online Casino

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Average Complaint Response Time: 2 days

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Monarchs Online Casino review

  • All players accepted
  • Good mix of bonus video slots and three-reel games
  • Live games available
  • Live chat available 24/7 in the casino client
  • Only Windows downloadable version
  • Broken links on the website
  • Lack of information on security and fairness
  • Fairly small assortment of virtual table games
General info & Latest Promos
Website http://www.monarchsonlinecasino.com
Established 2013
Owner Xingu Ventures N.V.
Casino Promotion

Monarchs Casino is an online casino with a theme that's as royal as its name. It is powered by Top Game and features both virtual and live casino games. The games are available in a downloadable casino client for Windows computers only. Monarchs Casino is licensed in the jurisdiction of Costa Rica.

Restricted Countries

Players from all countries are welcome, although some players may have to wager more than others on bonuses in order to cashout (Sweden, Finland, Netherlands, Norway, Denmark). Full details can be found within the casino's terms and conditions.

Interface

While exploring the site one can encounter some broken links, such as the ones for the T&C and Privacy Policy. Live chat must be accessed within the casino client since the link on the website does not function. Additionally, the South African flag on the top-right does not work properly and will disable all links. The actual downloadable casino client works fine, however.

Virtual Games

Monarchs Casino is home to the full selection of games from Top Game. It has an even mix of modern five-reel video slots and more traditional three-reel classic slots. Some of the most popular titles include Fruity Slot, Carnival of Venice, Bee Land, Beautiful Salon, Transylvania, and Cool Stone Age.
The table games assortment at Monarchs Casino features three different types of blackjack (including Double Exposure), two different types of roulette (including Roulette Crystal), Casino War, and Mini-Baccarat. No casino pokers or other types of table games are currently available.
Monarchs Casino offers four different video poker games: Jacks or Better, Deuces Wild, Joker Poker, and Deuces and Joker. The casino also features Weed Whacker and Keno.

Live Games

Within the casino lobby, players can find three different live table games: Live Blackjack, Live Roulette, and Live Baccarat. These are streamed directly from the Top Game studios in real-time. The games use the same rules that are commonly found in most land-based casinos.

Support

Players can contact the casino 24/7 through live chat, which is integrated into the downloadable casino client. This interface allows for representatives and players to communicate instantly with one another. Alternatively, players can email the casino and expect a reply within 1-2 business days.

Security and Fairness

There doesn't seem to be an officially written Privacy Policy. Casino only states in common tongue that it won't misuse your data and they will keep them safe. There is no visible information on how the data is encrypted.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Italy
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Customer Support: [email protected]

    Accounts: [email protected]

Monarchs Online Casino Reviews by Players

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DISLIKED

I deposited $ 25, and I'm waiting 18 hours to be credited.
Email unresponsive, chatting responded after 13 hours: have problems with skrill-
but the payment was made with confirmation from skrill

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