Lucky Creek Casino


Lucky Creek Casino is a Western-themed online casino that aims to pioneer a new age of online gaming. The casino is a part of the Genesys group, which has attained a surge in popularity in recent months with its selection of Saucify (BetOnSoft) games. Lucky Creek Casino is licensed in the jurisdiction of Curacao.

Restricted Countries

Players from South Africa, Spain, Netherlands, Bangladesh, United Kingdom, Brazil, Croatia, Ireland, Romania, Hungary, Japan, Mexico, and Russian Federation are restricted from joining this casino due to stringent regulations.


Since Lucky Creek Casino uses Saucify (BetOnSoft) software, it houses some seriously unique games. Most players have probably never encountered them before. Since options for American players are slim, this is certainly refreshing. Get started with Lucky Creek Casino's selection of three-reel and video slot games. With about 35 to choose from, this is certainly fewer than what larger software has to offer. However, no two games are alike. With unique features and themes, these slots are a nice change from the usual.

Lucky Creek Casino spends just as much effort on its table games. The selection of table games uses friendly dealer voices, smooth animations, and liberal pays. The casino offers players several variations of blackjack and roulette, as well as baccarat, three card poker and craps.

In addition to offering players well-made slots and table games, Lucky Creek Casino goes above and beyond with their selection of video pokers. It's hard to find a video poker that seems to draw you in nearly as much as BetOnSoft's. The flashy bells and whistles are just the cherry on top of Lucky Creek Casino's generous video poker paytables.

Mobile Gaming

Players can take Lucky Creek Casino with them wherever they go and enjoy the benefits of mobile gaming. All they have to do is log into the casino from the mobile device and start enjoying their favourite games on the go.


While their game selection is good, what sets Lucky Creek Casino apart from the rest is its warm Western hospitality. Customer care is the priority at Lucky Creek Casino, and they have taken measures to ensure that everyone can have a satisfactory experience. They begin with 24/7 live chat, which is accessible to both prospective and current players on the website, as well as right from within the game client.

Players also have the option of contacting support with e-mail. Lucky Creek Casino has several e-mail address to streamline complaints, feedback, or questions to expedite the answering process. Additionally, if you are from one of the listed countries on the Contact Us page, you may call them using your nation's toll-free number to speak with a representative.

Security and Fairness

No one wants to risk giving out personal data online to strangers. Lucky Creek Casino understands this common concern and has implemented systems to prevent it from happening. Any information sent to or from Lucky Creek Casino is protected with 128-bit SSL encryption. Additionally, the company uses a CSS standard for protecting its customers from fraud.

Another common concern shared by many online gamblers is whether or not they are getting a fair game. Due to the unregulated nature of the industry, it's a valid concern. To put any doubt at rest, Lucky Creek Casino is forthcoming with the nature of its games. Independent auditor iTech Labs conducts regular inspections of the software to test it for fairness. Lucky Creek Casino not only says this, but allows players to read the report for themselves straight from the homepage. This is one of the most transparent operations we've ever seen.


  • Quality game choices
  • 24/7 support, including live chat and several toll-free numbers
  • Strict security standards
  • Third-party audit visible to all visitors


  • Fewer games than larger software providers offer


Lucky Creek Casino Reviews by Players


Write a review
johny.z 2 reviews
I like to play and try my luck, you may see some winnings and support.
Prof. Cheaters, I am from Sweden, I won 100 us dollars from the no deposit. Got an e-mail saying congratulation for your winnings, you need to only verify your mobile and make a deposit of at least 20 us dollars.. Well I request a call from support (Fiona), everything was o.k and she said make a deposit of 20 us and claim your first deposit bonus, I did not want a bonus, I played without, and I won 155 us then I made a withdrawal.

48 hours pending period, after 72 hours, today I got a message saying they voided my winnings and refund my 20 us deposit to Neteller. Why? because I should choose my country currency Sek. Now they sent me a link to their hidden terms and conditions about currency. Now the question is: why you gave me a no deposit bonus in dollars. Why you accepted my withdrawal of 100 no deposit. Why you accepted my deposit in dollars. Why the support Fiona said to me at the tel. call deposit 20 dollars and she knew I am from Sweden? Why you accept Swedish players to deposit in dollars? The answer is very clear is if you lose then you lost, if you win then you can't cash out. Simpy those are cheaters, they just steel our money. I warn players to play to throw a cent at these fake casinos. Be careful.
Hi Johny.Z and AskGamblers,

Thank you for your comments and bringing this to our attention.

As you are aware when you register an account at any Casino you as the Player will need to agree to certain terms and conditions that both you and the Casino will need to abide by. The rules are set for very good reasons and not intended to create frustration but are rather guidelines on how to play at the casino.

Regarding your issue, the Terms and conditions are clear in that players residing in certain countries must register that country of origin and choose the currency from that country. For example: US residents must register with their US address as well as choose USD as their currency of play. You can view the term directly - - Rule 3, 3.3.

I do believe the time it took for you to receive the response regarding your incorrect currency was not as quick as it should have been and for this I must apologize as we do set high standards which we pride ourselves on. We will continue to make improvements to our delivery and our service.

Thank you for your time and understanding.

Yours sincerely

James Matthews
Genesys Club – Senior Host
Kind regards
jubla2014 24 reviews
Good Support, nice Live-chat, wonderful Games, fair Bonus Offers!
All the Time the worst Paying Slots! I never saw such bad Payouts in a Row before!
Hi jubla2014,

Thank you for your review.

It is always great to hear the Casino Support is actively providing good service and of course that the Casino is providing wonderful entertainment.

Of course not everything can be perfect but we will certainly strive to achieve this more often than not. So although you were not as lucky as you would of liked to be we are sure you will find luck soon.

Best regards

James Matthews
Genesys Club – Senior Host
MacdoniS 108 reviews
United States
A great software plus a great casino making plus stack of amazing games that would be the result of Lucky Creek Casino! I’m so eager to write my reviews here even it’s simple cause for the knowledge of the other players that is not from the USA this casino was an “extinct” type of the few dignified casino that are still available for the US players! I love this casino and their desire to console players the excitement of this online casino will never forget by the players who will commit to give it a try!

If you’re familiar to “High Noon” Casino another US based casino that has a themed of western design and graphics we will see that Lucky Creek where it’s powered by Saucify is somewhere similar in graphical designs but distinct in how they manage the casino. For instance High Noon Casino’s reputation was poor compare to Lucky Creek that don’t have any gaming issues. That’s why this one was indeed become my home cause first it’s trustworthy second it have many feature rewards and bonuses like promotional bonus, loyalty rewards weekly offers and also freeroll tournaments yes they’re so exaggerating!

I don’t know why some people complain against Genesys Club where Lucky Creek was belong but for me I successfully conducted to withdraw three times and and won high winnings from their different slots for example my biggest winnings from “Small Soldiers” and it’s not so sophisticated to understand everything at Lucky Creek Casino.
Okay, above all there’s a disadvantage things that I must remind you from Lucky Creek Casino.The first thing is that they do have withdrawal schedules unlike the other casino that when you request your money they will process it for days this Casino do have weekly withdrawal schedule and that’s the poor thing on this casino. Another is that some of the bonus wagering requirements here was high and be sure that you’re ready to get the consequences of that bonus before getting it.
Hi MacdoniS,

Thank you for your review of Lucky Creek Casino.

We appreciate you taking the time to share your thoughts and valuable experience with one of popular brands. Lucky Creek gives players the thrill of a “Wild West” theme and always makes gaming fun and exciting! We are glad to hear you have won multiple times and received all your winnings.

One thing I am happy to announce is that Lucky Creek Casino does processes winnings daily Mondays to Fridays. There is of course the conditional 48 hour pending period before any withdrawal is processed, but once that is completed your withdrawal gets paid without fail.

All bonuses have a 40x wagering requirement but we do allow game play on all games to contribute to the wagering requirement.

We look forward to seeing you back at Lucky Creek and hopefully you can rustle up some more great wins!

Best regards

James Matthews
Genesys Club – Senior Host
blondie 1093 reviews
They are powered by Saucify (Betonsoft) software and I decided to join them, because I was interested in their offer-150% deposit bonus and after that's taken you can claim 50 free spins. I signed up and contacted the live chat to ask if residents from my country can get it.

I was connected to a support person right away, which is nice that you don't have to wait at all. Support told me that I was eligible for this nice offer. I made the minimum deposit to get this bonus, which was 20 euoros. I got my 30 euros bonus immediately and with 50 euros balance I was ready to go.

I played Perfect Date slot. It has 30 paylines and I played it with 0.60eur bets per spin. Many spins were empty, but the ones that weren't gave me a little more than my bet wins, mostly 70-80 coins. I played it for about half an hour, didn't get any free spins features, but boosted my balance for few euros and then switched to Double Trouble. It is a quite new game. I placed 0.45 euro bets but I didn't have any luck with it and I lost half of my balance there.

Then I went to Sweet Success. A 50 payline slot with candies all over it. I’ve played this game before and it is one of my favorite games from Betonsoft I placed 1 euro bets per spin. I had a few successful spins, but mostly the spins gave 1/5 part of my bet, so eventually it led me to an empty account.
Later I used my 50 free spins .They were for Tomahawk slot, which is a 243 way slot and it got me 13 euros wins. After some quality time spent at Rise of Spartans I lost them too.

Although I haven't cash out from this casino, I think it is trustful. The live chat is great-easy to contact, fast and helpful. Casino has also download version, so the ones that don't like flash play can play at this casino too. The games are nice too and I think I will make another deposit there sometime.
katemak 1162 reviews
Lucky Creek Casino is one of the Bet on Soft providers, which before they were my favorites. I am registered player. I can say at every Bet on Soft Casino, but not a depositor. I registered here long time ago and they were running some promotion for 25$ free chip when you join them. I registered, straight took the 25 fee chip and started to play.

The first and my favorite game from Bet on Soft Casinos is Age of Spartans, which I was playing many many times and have to say on this game I had only once luck to win something decent. Age of Spartans game didn't win me anything, so next step was to change the slot. My next game was Tails of NY, which is great game by me, because it has free spins feature and a bonus round. This game has won me about 10$, but that was not enough to wager the bonus, so I continued to play this game till I lost it all.

Lucky Creek Casino has gave me few other no deposit bonuses, even if I never deposited there, but I have never managed to wager the bonus from those free spins. This kind of casinos if you deposit,t hey will allow you up to 8 free spins or free chips to use and after you must deposit if you ant to continue to play. Well my story why I didn't deposit here, it's just because I created another account, but not by my mistake but FB mistake, once I tried to log in via FB and after that it looks like I had 2 accounts.

I talked to chat support to delete my other account and asked them if I deposit, will they guarantee me if I win something I wont have problems, well the chat support didn't want to answer me, they said it will be ok, but they can't give me no guaranties, well I don't want to deposit if they are not sure. I like this casino, but I stopped playing there since then. They have great promotions and a lot of free spins for their depositors, so by me they are good casino.
Lucky Creek Casino

Lucky Creek Casino is a casino in the Genesys group of casinos, which includes Mandarin Palace, Lucky Creek, Treasure Mile, Wiz bet, and Grande Eagle Casino.It also uses Bet on soft Software. Lucky Creek is one of if not the only Bet on soft casinos that not only offers the software download, but also allows you to play to on the website itself, through flash players.

Bet on soft, has one of if not the best forms of software that is available to players who live in the United States of America. It has a lot of different slot games, ranging from one line classic slots, to five line classic slots, to nine line video slots to fifty line video slots, to multi way winning video slots such as Road Trip Max Ways where you have two hundred and forty plus ways of winning, the slots also have cool three dimensional graphics. On top of the wide variety of slots they offer, they also offer multiple forms of Black jack, from single deck black jack, to Atlantic City Blackjack, all the way to Vegas Blackjack and Vegas Black Jack Deluxe Edition. They also have progressive games such as one line, and fifteen line Dream Wheel Slots, and a vast array of video poker games, that allow you to play one handed, ten handed, and fifty two handed, with a progressive video poker game called Rocket Jacks, that pays a progressive jackpot if you hit a royal flush. They also have double, triple bonus poker, deuces wild, bonus deuces wild, and deuces and jokers .Lucky Creek also has all a great selection of table games and scratch offs. Lucky was the third or fourth casino I played under Genesys, using a code for free spins I won $25 playing Fist full of Dollars.

I ended playing Roll Up Roll Up, I ran good, hitting a silver medal, and getting to the bonus round, I even made the play through, but just like every casino I seem to play once I make the play through I can’t win anything else, I blew it all on Blackjack, Video Poker, 2 escorts and 8 ball lol jk, but I did lose it all as soon as I made the play through, my 20 wasn’t ever good on black jack and I was lucky to even get a jacks or better pair, I doubt any of these casinos are truly random generated but that’s why I mainly use free chips. AskGamblers has a match offer using this link

Rating 9 /10

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