Ag Awards

Cleos Vip Room

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Cleos Vip Room Review

  • 24/7 support assistance via live chat, toll-free phone, or email
  • Lucky raffle system
  • Proven fair by BMM
  • Various country restrictions
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General info & Latest Promos
Established 2012
Owner MADEJSKI Trading Ltd. Casinos
Casino Promotion

Cleos VIP Room is a promotional site from VirtualSpree with an elegant Egyptian theme, powered by Amuzi Gaming. Players at the casino can play regular casino games and participate in daily, weekly, and monthly drawings for a total combined prize pool of $10 million. The site holds an online gaming license from the jurisdiction of Cyprus.

Restricted Countries

Cleos VIP Room is only available to players living within the United States of America. Residents of all other countries are currently not permitted to sign up and play.

Promotional Structure

In order to more closely comply with US regulations, Cleos VIP Room does not brand itself as a casino outright. Instead, players make purchases through VirtualSpree. Apart from receiving VS Points that can be exchanged for luxury items at their Virtual Spree store, chips are also credited on your Cleos account which must then be played 30x on Cleos VIP Room slots (or 300x on video poker and blackjack) in order for them to be turned into prize money that can be withdrawn.

All new players can participate in Cleos VIP Room without making an initial chip purchase. More instructions can be found on the site's "How It Works" page.


Cleos VIP Room offers the full line of games from Amuzi Gaming. The platform is most well-known for its graphically advanced video slots with several different themes. Players can also enjoy four different variants of video poker, Vegas-style blackjack, and European roulette.

Lucky Raffles

One of the distinguishing features of Cleos VIP Room is its raffle system. Every $10 in wagers made earns a player 1 raffle ticket. The casino will randomly draw one ticket every day, week, and month. Winners receive free chips prizes.


Cleos VIP Room support associates can be contacted at any time of the day, 7 days a week. Players can get in touch with a support representative through the casino's live chat interface, or by calling the casino using its toll-free number. Those who prefer can also contact the casino by email.

Security and Fairness

Because all financial information is processed through VirtualSpree, Cleos VIP Room has very little to worry about in terms of sensitive information. However, to keep players' personal data safe, SSL encryption is used during the registration process.

The random number generator used at Cleos VIP Room has been certified by BMM, an independent testing agency. More information can be found on the Amuzi Gaming website.


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Cleos Vip Room Reviews by Players


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Chootch 1 review
Reviewed on October 11, 2019


The free bonuses every month! I know they are from a platform from Facebook and share the mailing address for free credit for players. That is awesome and fun!


I don't agree with the I.P address issues, What if a person shares public internet sites? or the old player gave their device or shared it? and what if someone at a Hotel with free WiFi use the same physical address, they are not consider household. Facebook and Cleo's VIP Room is shared at many internet cafes. They need to check eligibility as one signs up not after winning. They need to clarify who the report to ( i.e. Commissioner ) and if they are not a Casino, why do they have slots? I hope they will see this and respond. Stop taking advantage of players and pay up.
Thomas Y. 5 reviews
United States
Reviewed on June 18, 2015


Used a no deposit bonus and ended up winning $350. I submitted my paperwork without any issues and they processed it and sent me a check extremely fast. Definitely an honest casino and if you like actually being able to get your money back, go with this one.


Only complaint would be the high rollover on table games (300x).

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