Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Cleos Vip Room - Delayed payment excuses

RESOLVED
winning1234 Alaska
Posted on September 18, 2018.

Hello. Cleo VIP promised payment of $1100. By 12 September. In writing. They then told me they would process by this weekend. Now they are saying they will process Monday as they are having issues with their processor. Can you please help me determine if they are truly having issues or if they are simply delaying payment? I have copies of the email. Thanks

Posted on September 21, 2018.

Client was paid on September 17th, that is, prior to this complaint's posting. Proof of transfer sent to Askgamblers.

AskGamblers
Posted on September 21, 2018.

Dear @winning1234,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers
Posted on September 22, 2018.

AskGamblers Complaints Team have been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds