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Cleos Vip Room - Delayed payment excuses

RESOLVED
Complaint Info
Disputed casino Cleos Vip Room
Reason Delayed payment
Amount $ 1100
Posted on September 18, 2018

Hello. Cleo VIP promised payment of $1100. By 12 September. In writing. They then told me they would process by this weekend. Now they are saying they will process Monday as they are having issues with their processor. Can you please help me determine if they are truly having issues or if they are simply delaying payment? I have copies of the email. Thanks

Posted on September 21, 2018

Client was paid on September 17th, that is, prior to this complaint's posting. Proof of transfer sent to Askgamblers.

AskGamblers
Posted on September 21, 2018

Dear @winning1234,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers
Posted on September 22, 2018

AskGamblers Complaints Team have been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

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