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Blacklisted: African Palace Casino is a sister casino of Grand Reef Casino, an operator which has been blacklisted due to the massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or completely denied payments, various stalling tactics and total denial of cooperation and players support. Please try these instead:

African Palace Casino is blacklisted.

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African Palace Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

African Palace Casino review

  • Both live and virtual games available
  • Instant-play casino available
  • 24/7 support by live chat, phone, or email
  • Secured with SSL encryption from VeriSign
  • Proven fair by TST
  • 4-5 days pending period
  • Not available on mobile devices
General info & Latest Promos
Website http://www.africanpalacecasino.com
Established 2004
Owner Rand Logic Gaming NV. Casinos
Casino Promotion African Palace Casino: 100% up to €500 + 50 Bonus Spins on Age of the Gods Slot

African Palace Casino provides online casino games to players with a unique African theme. Although it used to have numerous issues, the site was taken over by new management in 2012 and things have gone much better since then. The casino is powered by Playtech software and features both virtual and live casino games. African Palace Casino holds a license from the government of Curacao.

Virtual Games

African Palace Casino is home to the entire line of Playtech slots. These include many popular branded titles, such as Iron Man 2 slot, The Incredible Hulk slot, The Pink Panther slot, Kong slot, and Top Trumps Celebs slot. There are also several other video slot titles, including Beach Life slot, Desert Treasure slot, and Fruit Mania slot. African Palace Casino also features several three-reel games, such as Jungle Boogie slot, Funky Monkey slot, and Safe Cracker slot.

The virtual table game selection at African Palace Casino is large. Roulette players can choose from 7 different versions of the game, ranging from standard European Roulette to the more intricate Premium French Roulette. Other games in the casino include Blackjack Switch, Pontoon, Red Dog, Casino War, Craps, and Baccarat.

African Palace Casino offers a wide range of video poker games. These include both classic favorites and unique games that are hard to find elsewhere. Some of the most popular variants include Jacks or Better, Deuces Wild, Aces & Faces, Jacks or Better, and Megajacks. Many of the games can be played in both one-hand and four-hand formats.

Live Games

If you are interested in playing against a real live dealer from the comfort of your computer, check out African Palace Casino's live section. Here you can find a nice game of baccarat, blackjack, or roulette running 24/7. Webcam technology and interactive features make the experience as realistic as possible. And don't worry about your bankroll size - African Palace's live casino accommodates all types of players.

Support

The support team at African Palace Casino is available 24/7. No matter when you like to play, you can count on an African Palace Casino representative being available to help you with any problem. Use the live chat feature within the casino software to connect with a member of the support team instantly. Alternatively, use one of the casino's toll-free or international numbers and speak to a representative over the phone, or send an email to the appropriate address to get a reply within 24 hours.

Security and Fairness

All of the necessary precautions are taken at African Palace Casino to safeguard players from cyber attacks. This includes the use of 128-bit SSL encryption, a technology that prevents anyone from seeing sensitive data as it travels throughout the casino network. This system has been put into place by VeriSign, one of the world's most trusted web security companies.

The Playtech platform used by African Palace Casino has been audited numerous times since its inception in the late 90s. African Palace Casino keeps this audit information available to players at all times. Information about the proven fairness of the casino's games can be found by clicking the "Fair Gaming" link on the bottom of African Palace Casino's website.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Armenia
    • Asia
    • Australia [1]
      • New South Wales
    • Azerbaijan
    • Bahrain
    • Bangladesh
    • Belarus
    • Bhutan
    • Bosnia and Herzegovina
    • Bulgaria
    • Cayman Islands
    • China
    • Costa Rica
    • Croatia
    • Czech Republic
    • Estonia
    • France
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Japan
    • Kazakhstan
    • Kuwait
    • Kyrgyzstan
    • Latvia
    • Lebanon
    • Lithuania
    • Macedonia
    • Moldova
    • Montenegro
    • Netherlands Antilles
    • Pakistan
    • Poland
    • Qatar
    • Romania
    • Russia
    • Saudi Arabia
    • Singapore
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Syria
    • Tajikistan
    • Turkmenistan
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Uzbekistan
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Info: [email protected]

    Support: [email protected]

    Customer Service: [email protected]

    Support Phone Canada: 1 855 582 4591

    Support Phone Australia: 1 800 824 591

    Support Phone International: +44 203 139 9035

    Support Phone New Zealand: 0800 446 155

    Support Phone UK: 0808 238 7535

    Support Fax - International: +44 207 806 8162

African Palace Casino Reviews by Players

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raverbabe 559 reviews
United Kingdom
Message

DISLIKED

Playtech software is a funny old thing. Sometimes you can make a guess at what type of casino your looking at just from the software they are running, like Top Game or Rival for instance. Microgaming are known to revoke the licenses of any casino that shows a blatant disregard for their own players these days after their reputation was almost destroyed by the Purple Lounge fiasco several years ago. No such assumptions can be made regarding Playtech casinos.

Generally though I find Playtech casinos can be divided into two main groups - you have the trustworthy and morally respectable household names such as William Hill, Ladbrokes and Paddy Power, and then you have the others such as Planet Kings, Winner and African Palace. Some of these "others" are basically decent outfits with one or two questionable rules whereas others are just as bad as any Rival casino ever was. It amazes me that companies such as William Hill do not object to these shady operations sharing their software platform but I guess the deals they have with Playtech must be so good enough to warrant keeping their mouths shut.

African Palace certainly isn't the worst of these dodgy Playtech's, but they definitely do have some questionable morals evidenced in their terms and conditions. For a start this is one of a long list of Playtech casinos that force a ridiculously small monthly payment limit onto Progressive jackpots. Players have won progressives worth millions of pounds, been paid the money in full by Playtech, and then enforced a monthly withdrawal limit of just £10,000, meaning it would take DECADES for the player to receive their money in full. The chances are the casino will cease to exist long before that!

Wagering requirements are also pretty monstrous whenever they decide to give a bonus, 40x deposit plus bonus seems to be the norm and in the case of the four stage welcome offer these bonuses are applied to your account automatically after you make your deposit, and players have reported extreme difficult getting the additional funds removed from their account afterwards.

I think playing at this casino is just too risky, sure they do often have decent no deposit promotions, but even if you manage to convert the bonus money to cash you'll still need to make a deposit before you can request any withdrawal and when you do you'll be hit with another enormous stack of wagering to battle through before you are able to finally request your withdrawal. There are simply far too many decent casinos to play at in 2016 to make African Palace worth the effort.
Afi4wins 1617 reviews
Malaysia
Message
Reviewed on March 5. 2016

LIKED

African Palace Casino, sister with Grand Reef Casino, for those who don't know. Actually, I signed up with this African gal several months earlier before I came to meet the 'Australian' sister which turned out to be much better, if you need to know. But we'll do some comparisons and you can decide for yourself then.

Casino and operations wise, the two sisters are very much alike, but do differ in certain small ways and I don't mean body wise. Each brand has its own preferences, rulings and implementation programs. So playing at African Palace is not the same as playing at Grand Reef. Players too have their own tastes, likes and dislikes, so some may like African Palace, some may don't. Me? We'll come to that at the end.

The biggest difference between the two. One has big ones. The other, small ones! Hm, think what you like! I was talking about their deposit bonuses, you? Never mind, hehe. I love big ones, for obvious reasons, but at times, small ones can do better than big ones. Wagering wise. African Palace rarely, if any, offer deposit bonuses of 100% or more on regular basis. Most of the time, their deposit bonuses would range from 25% up to 75%. The best bonuses that I took from them all came from their Welcome Package Offer 200% for the first deposit, up to $200 (only), and 100% for the 4th deposit, up to $50 only, too little for me then. Still too little for me now! But what to do, we just have to take what is being offered, if we want to.

Wagering on bonuses has been maintained at 30x bonus amount, so this is good for all players who do use bonuses to play, like me. There have been times when I took up smaller bonus amounts, simply because I had wanted some extra roll money to play with and if I win, the wagering requirements will not hinder me too much. True to life, I made a win in one of my plays using a small bonus, completed the wagering, and cashed out the winnings. Not a lot of course, but it was still winnings. How long did it took to get my money? Exactly 5 days! True to their stipulated time frame!

DISLIKED

And finally what don't I like about African Palace? Hm, not a lot actually except for a need for faster withdrawal time frames, but 5 days isn't that bad after all. One do gets used to it sooner or later. What is more important is whether one can enjoy playing at the casino. For me personally I prefer the 'Australian' sister any time! Hehe.

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