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African Palace Casino - Stalling payment for weeks

UNRESOLVED
rahiltje Netherlands
posted on February 5, 2017.

i have waiting more then 3 weeksfor my 500euro. everything is ok the docs are ok and my bonus were done. i play everything right but now I'm waiting more than 3 weeks on my money. they saying things like you have to wait because the withdrawal take 5 working days. so i wait NOTHING! after that they say send docs did that, waiting, and NOTHING. this is wat they say,

me: so did you check why its taking so long before i get the money
.Jonathan: The withdraw process could only begin once the finance team received all your documents. They now have the documents and it will be processed soon
me: oke sorry but i have give them a week ago my docs
.Jonathan: Yes the process it 1 - 5 working days once the documents have been received.
me: more then a week
me: its already been 8 work days
me: jonathan i have waiting a long time now so i gonna try by a nother way i have find a site where i can send mt complain that you dont pay me out you always have a reason taht i have to wait
me: i wish you a good day by for now

AskGamblers
posted on February 8, 2017.

Dear African Palace Casino,

Please let us know if there's some update regarding this case.

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