- Various withdrawal methods
- Mobile-friendly
- Live chat available 24/7
- Approved by eCOGRA
- Large number of restricted countries
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7 Sultans Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 24-48 hours
- Bank Transfers 2-5 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
7Sultans, a Microgaming casino, is the longest-running brand to come from the well-known Fortune Lounge Group. Since its launch in 1999, 7Sultans has brought the exotic and luxurious aspects of the opulent Arabian Nights to the online casinos world, and its reputation for huge payouts and impressive wins is well documented. This casino supports multiple languages, on the website, through player communications and also the 24/7/365 customer support, as well as multiple currencies, and multiple payment methods. 7Sultans makes use of Microgaming's Viper software platform, which in conjunction with its Fortune Lounge origins, allows players to enjoy uncapped and limitless payouts.
Software
The Microgaming Viper platform drives the 7Sultans experience, and also gives it a significant number of benefits. For example, Microgaming supports up to 24 progressive jackpot games in its software, and 7Sultans plays host to such player favourites as Cyberstud Poker, Major Millions and King Cashalot. New games are also added to the 7Sultans gaming line-up on a monthly basis, allowing players to keep coming back for increased variety.
Games
With an epic count of close to 400 games, 7Sultans is true to its name, as it spoils players with near-limitless choices, and keeps players entertained with continuously adding new games. Online slots fans will find such favourites as Tomb Raider, Thunderstruck, Hitman and Avalon, as well as new and much-hyped additions like Hellboy slot, available at the casino. Video poker games are also a classic favourite, and 7Sultans has a wide range of these easy-going pastimes to enjoy. Blackjack, roulette, baccarat, craps and even keno are also available under the table game selections.
Promotions
The 7Sultans €1,000 Free New Player Welcome Bonus is a nine-part deposit match offer, structured in such a way as to keep the player coming back for more action at the casino. The first three of these nine deposits may be claimed immediately, while the remaining six offers can be claimed on a monthly basis. This ensures that players will always have some free cash, ready to claim, and available to enjoy the casino with. 7Sultans also makes use of the standard Fortune Lounge Refer-a-Friend promotion. Here, Real Money players at the casino can refer their friends to also join in the entertainment. Once these friends also register Real Money accounts, and make their first deposit(s), the referring friend will receive €100 for every friend referred.
Complaints
Read the complaints other players have left for 7 Sultans Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Ive been playing with 7s quite a long time now. Gr8 casino with all the best games. Relatively fast cashouts and the most important thing is that u will get ur monies!
So far nothing to dislike. Ive had quite blast time here :)
Seemed like an old school casino like crazyvegas
They have pretty solid bonuses for your first deposits
Installation of the client didn't work properly, chat didn't want to help out when I asked for it.
Deposited 3 times with a 100% bonus and received only 1 time free spins and barely any big wins: pay out rate of <30% which is quite sad for a triple deposit with bonus.
Live chat takes 5 minutes to answer for each question you ask them.
I asked for my account to be closed and they didn't want to close it because I didn't want to give my email more than once, after that they closed my chat. Really poor live chat.
One of the oldest casinos in my book...well, in everybody's book I guess. If a casino still exist after a decade, it can only mean that it's a good one. 7 sultans was and still a Microgaming only casino. They don't offer games from other providers and this affect their popularity. Sure, old members might still playing at this casino but I strongly believe that the new generation would never knew it's existence.
About more than a decade ago, in order to play you need to download their software, sign up during the installation and have to wait about 15 minutes in order for the software to complete the download all the games, depending on your internet connection, the faster the internet connection the sooner the games would be installed on your computer. 15 minutes seems a long time but if you look at the bright side, this only happens once because after that, the games are instantly avaliable. I must admit that I really wish that all online casino should have this feature.
To be honest, I haven't played at this casino for a long time because of the arrival of new online casinos. I recently visited their website and surprisingly it supported flash player games, I called it DTP ( direct to play ) but the downloadable software is still avaliable. It might come in handy when you're not home.
Did you know the existence of Click2Pay? Well, this was my favorite deposit methode for playing Microgaming games. I used this one plenty of times at 7 Sultans casino, deposits processed instantly but the money will be deducted the next day from your bank account. Play now and pay later, this is a dream of all players hahaha.
Documents requirements? That was not needed back then, only when they ask for them. Withdrawals took about 3 working days via bank account and that was the fastest cashout timeframe, believe me, patience is required if you're gambling online. 7 Sultans casino was a great casino in my opinion but since they never add games from other providers I lost interest in them. They have the same games as other Microgaming only casinos, so there's nothing new to add about it. Live chat support are still friendly as I used to.
Do I recommend 7 Sultans? Only if you're a big Microgaming fan.
I won about 4850$ when I first played. At the end of it all, I had deposited about 1350$. It was in pending for 2 days which is normal for most of the casinos. I was skeptical about them processing my withdrawal as I had played in Royal Vegas casino before (Which is affiliated to 7sultans) and also had cancelled my account there many months ago. But withdrawal went smooth and I received funds within 2 working days. No documents asked (May be they had my details from the affiliate casino).
Overall good experience.
Gaming platform is good.
I had set deposit limit sometime back which I cancelled later. Even after a month of sending emails and trying to contact them, they could not get it to work. I have tried everything to troubleshoot if it is from my end but it doesn't look like the problem is from my end. Also their customer service sucks. No point trying to have a chat - you will not get reply for 20 mins at least. Phone calls will be kept on hold at least for half n hour. They need to employ more people.
The true sign of a good casino is how they treat regular and known depositors when they win and want to withdraw. This one fails miserably on this account. Great site when you deposit and lose, they even appoint you a Valued Player Relationship contact. However the same contact goes dark and silent when one wins and wants to withdraw.
Withdrawals not actioned and are reversible from mid day Thursday to 04.00 hrs Monday.
Then another 48 hrs for approval.
Than another 3 -5 working days to pay.
Deposits are instant. Withdrawals can take weeks.
They use every trick in the book to delay payment.
Hi Michael1891, Thank you for your review. I have reviewed your account and can advise that you requested your withdrawal on the 23rd June at 21:28 PM GMT+2 which was a Friday evening. It did pend until Monday morning, per our banking team’s operating hours. On Monday (26th June) your withdrawal was removed from pending and a request was made by the Player Security Department for documents which you had sent through over the weekend. The Player Security Department is in a different vicinity to the Call Centre, hence when you sent the documents through, they were not aware that you had done so already. The process to request verification documents can be done at random times designated by the Player Security Department. Should there have been no request for documents on your account, your account would not have been verified, even though you had sent the documents through. Your account was reviewed and your documents were approved on the 27th June which was within our standard 24 - 48 hour period from the time of the initial request. On the 28th June, your withdrawal was processed by our Payments Team which was also within the 24 - 48 hour period from the time of your account being verified. With the Payments Team being situated independently to the Player Security Department and Call Centre, it can take up to 24 hours for a payment to be made as all checks need to be confirmed as being done before payment can be released. Regards Gabriela
Online support takes up to 40 minutes to answer simple questions. I signed up, didn't get the free spins as what was on offer for new members and was told I don't get them in the beginning then told at a later stage I should have asked upon sign up which I did?
Worst customer service, last online support member was rude so I kept the conversation for record. Closed the account with a small amount still in it and wasn't advised what happens to that either. Given it was a small amount but it's not the point.Small amounts add up.
Limited smartphone games and I spent a bit and nothing.Old and tried but not new player friendly at all, especially if you have to ask support for help or have any questions. Overall my experience with them wasn't motivating for further spends.
Easy to navigate casino. Mobile play is effortless and the selection of microgaming slots is great. Plenty of bonuses.
Support is very helpful. I'm not just saying this because I turned a $40 deposit into a few thousand $$ but in general fortune lounge and digimedia casinos are highly recommended and trust worthy in my books. A++
Nothing to dislike. It's a standard microgaming casino and you get what you sign up for. Well done 7 Sultans.
I really like the big offer of slots which makes it almost impossible to get bored.
Very often I receive bonuses surprisingly. It's ok if it is a 100% bonus. Sometimes it's a very small bonus and still you are allowed to only bid 15% of the bonus amount per spin. Specially annoying is the fact that you can place higher bids and the software doesn't give you a warning that winnings will be void.
I only hope that the point of your game is good fun, and not primarily a way of earnings. All pronounced this sentence, it is my personal experience, and if you blindly believe that each of your entry into the casino must end with a profit - then you will be disappointed. Before these gains, the interesting thing to see how it works its powerful Microgaming system, and this in combination with the rest of the elements that make this casino special in my life. Microgaming has this habit of their resources directed toward that part, which appear completely new slot machines. Perhaps that is why, Microgaming is my second choice after the sacrosanct NetEntertainment. 7Sultans is on my computer was present as the installed client, but over time this changed.
Today mostly use instant play, because a lot of easy and my computer has slightly less space than before. The reason for this is the huge number of casinos, which do not have an instant play. Rubbish would be the lack of a reason to give up, so I continue with detailed investigations of the gambling industry. When talking about the origins, this online casino is a proud member of a large Fortune Lunge Group with great reputation in the industry with many real players. Opening constant playing in this casino for me, began a few days ago and will continue until January. During this period, special attention to NetEnt, Microgaming, RTG and Playtech casinos. Of course, and for the rest of the year I play this game, but much less than in the "winter" period.
Microgaming represents their best game right here in the 7Sultans Casino, while the list of games offered exceeds the magical five hundred and continuing to grow. Quickfire platform that drives this casino, coming in with a complete line of video slots, among which you will find everything - from classics to most progressives, table games, video poker, simple and relaxing game to scratch cards. A special and very entertaining section consists of live dealer games. In addition there are bonuses that offer this casino is special. Welcome Bonus for new players is a guarantee of the best possible start with the amount that equates your first deposit. You can count on plenty of other promotions, contests, and even in the international league and great rewards. When we look at all offers, 7Sultans never easier not earned the top rating from me, nothing to add except - Rating 10/10.
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I was playing since remember fortune lounge group. One time I was take a break for 6 months after that I send letters etc everything was approved. I was depositing withdraw np at all, two weeks ago someone decide locked my account????
I send already 3 letters and they still want some. Everytime on chat they state different thing to write. I feel like stupid write all the same all the time. None can tell you anything every one different person on chat talking different things