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21 Grand Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 17 reviews
4.1/10
17 reviews
Complaint Response 20 complaints
3 days avg. 20 complaints
What we like
  • Large selection of Rival slots
  • 24/7 chat capability, as well as e-mail or telephone number
  • 128-bit SSL encryption protection
What we don’t like
  • No third-party audit of the game software
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


21 Grand Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.21grandcasino.com
Established
2009
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Dutch, English, German, Italian, Portuguese, French
Casino Type
Download, Instant Play

21 Grand Casino is an online casino with a polished, royal finish. They are powered by popular gaming software company Rival. Currently, they hold a license from the gaming regulators in the jurisdiction of Curacao.

Security and Fairness

Being able to enjoy online casino games in safety should be the utmost concern for any online gambler. 21 Grand Casino does a good job at protecting their players with the industry standard of 128-bit SSL encryption. This mechanism makes it virtually impossible for anyone to see the information you provide to 21 Grand Casino.

Knowing that a casino is dealing a completely fair game should also be a priority. Since 21 Grand Casino uses the popular software solution Rival Gaming, there is little doubt that the games are fair. However, a third-party audit would have gone a long way in assuring all players.

StallCation

Complaints

Read the complaints other players have left for 21 Grand Casino. Learn more about complaints.

Show all complaints

Complaint Statistics

Resolved 16
Avg. Amount $ 266
Avg. Complaint Duration 20 days
Avg. Response Time 3 days

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Player rating
4.1/10 17 reviews

Top reviews from our players

Inactive user
1/10

Been almost 60 days since I withdrew my winnings of 400 US dollars and still nothing sent all verification and Richard Hamilton said it was sent the 13 of may ha well still nothing and now he won’t respond to my emails.

I won after deposited december last year nd still havent got my winnings.ive emails after emails now no one replies.is there anywhere i can turn to for help.

Inactive user
1/10

Opened in 2014 an account in play2win casino. Lost 400 €. Closed that account. Opened an account in 2015 in 21grand casino. Won 480 €. They refused to pay because of my other account opened & closed in play2win one year ago. It's in their very confusing T&C.

Do never play in any of this casinos or any CR Ltd casinos as they all have the same T&C. I hope this brand disappears soon for the benefit of all gamblers.

I am waiting for over a week for an answer of my Account Manager Because I have an open withdrawal request. No one is answering to my emails and live support can't help. Withdrawal made on may 13th. Nothing happened until today.

Always searching for nodeposit bonuses and I guess I run out of them, although they are new casinos opening almost every day, but I guess they are a bit tight for free spins and free chips specially the Microgaming and Netent gaming casinos, so Rival casinos I guess they are much more opened for free bonuses then the rest of casinos.

I must say I have never deposited in Rival casino and I guess you all know the reason why. Looking at all this complaints against Rival casinos, sometimes even wonder if I wager some bonus is it worth it to make deposit so you can cash out. Knowing the fact that all Rival, well almost all Rival casinos delay problem with cashing out it really makes you wonder!

I found this 21Grand casino, knowing is a sister casino to Supreme play Casino, on some site offering the the same offer what AskGamblers has it, with 20 $ free chip, but their wagering is super high, I am really wagering X 70 is to much and not to mention the fact that you must deposit after 25 $so you can cash out those 60$. Honestly when I have nothing to play else that's the reason I always play in this Rival casinos, but with not such effort like I am playing in some other casino games.

Well yes, I did open account found that 20$ in the cashier and started to play. What I don't like in the Rival casinos is that you always have to contact the chat support, so you can find out how much you wagered the bonus or how much do you have left from it, the other casinos it's pretty easy so I don't have to bother with live support.

I spend those 20$ really fast, just because I always play at Rival casinos with a higher bet of 1.25, no matter if the free bonus is bigger or smaller, so if I hit something big at the beginning fine if not again fine, so don't bother that much. From then I have been receiving all kind of deposit offers and honestly they are bonuses are really huge, I wonder if someone manages to wager them.

I don't like the fact that they have complaints here, specially those unresolved one, but since not attending to make deposit here I would say, play here but with a bit caution.

Good Luck!

Lately I've been hunting for no deposit offers and most of them were for Rival powered casinos. They are always very generous for free chips, and the 20$ ND promo was the reason I joined 21 Grand casino, but in this case, 21 Grand has not only Rival, but Betsoft softwares.
I chose to download their software and after the sign up I didn't have any problems with claiming the bonus. And instead of the super high 240 x times playthrough I've experienced at other Rival casinos, for this bonus I had to wager 1400eur.

At one of the forum threads I read that At the Movies is a nice game, so I decided to try it. I placed 0.50eur bets and at first I was a bit sceptical, because this game just started to eat my balance really quickly, but then I got 8 free spins, and after them my balance went up to 25eur. Besides, playing it makes you feel like it is a 3D slot, especially the intro before free spins.

After half an hour playing it, my balance went up to 40eur. Then I had a feeling this game won't give me anything more, so I switched it to Ocean Treasure. It has 15 paylines and I placed 0.30eur bets, but within 40 spins I didn't get any win. Big, fat 0. So my last choice went to Boomanji. I've played it before and I like the color scheme it has. I placed 0.20eur bets and quite oftenly got 0.50eur wins, but nothing more than that. Then I increased my bet to 0.50eur bets, but more loss came and after an hour of battle with Boomanji, I lost and my balance went down to 0.

Overall, I had a nice time and I liked the fact they have not only Rival, but Betsoft games too. The reason I won't be a depositor there is just because I don't feel 21 Grand casino as my lucky casino. But otherwise, everything worked perfectly.

21 grand casino is another one from the Rival company and they keep offering free money bonuses through their casinos but the problem is that they do not really have a good return on the money and the bonus is just a way to get the players to join their casino. They have probably the most well made site among all the casinos from Rival I
have ever seen and the site is very user friendly and it is very easy to locate whatever you want to.

I created an account here and got their free money bonus and it gives me no problem in getting. Their support is a little slower than their other casinos. And I had to reconnect with them a couple of times because the chat window kept closing on itself.

I started with the i-slot spy game and i-slots are a special games offered by Rival only. But these are very slow for me and we get action after a lot of spins and till then the spin bets are just wasted.

I moved to the classic slots immediately after this one because I enjoy playing them a lot. I open bust a vault and only get the 1bar feature every time and the winning on this feature is equal to your bet so it is like no win no loss. I played almost all the classic
slots with minimal bets. But not enough action to take me to the play through.

Then I opened this game war in the table games section and I loved it because it is very simple and it is fun to play. Here I had some good hands and boosted my balance a little but with that boost I could only play a little more games but not enough to make some real money off it.

This free bonus for me is just to try the games of a casino and nothing more serious than that. I would give this casino an 8. They need to work on their live chat thing because it gives us a lot of errors.

21 grand casino is from Rival and they are very famous for their bonuses. I register and go to cashier to get my bonus and after claiming it I start with the games. And this is one of the few casinos from the Rival group that does not give a lot of problems while playing otherwise this portal always runs slowly and some fault is always there.

I played the slots first which is the unique thing about Rival. And my game was as the reel turn episode 1. I bet a single coin and 0.01 per spin as it is a 15 line slot so I was on 0.15$ per spin. Soon I hit el paradise with Mat g and got multiplier x 2. Then hit the Chrissy with Ivan but these winnings were only paying me 0.02 or 0.04$ so I started betting 2 coins per spin. Then hit the el paradise with the platter thing and this one was a good feature and got x 3 and it paid me 0.10$.

Then hit he combination of Chrissy Ivan and stack of chips and it got me 0.06$. Tried in big cash win but too much variance and no three combination. So went to play bust a vault. It's the same as big cash win just the characters are a little different. I am around 50$ when e stopped this game .

I knew this was my time to go and try table games so I did. Blackjack was the first thing that came to my mind was betting 1$ per hand and even doubled up sometimes. Really loved I when he dealer go busted hose couple of times. Played some video slots but not like it after playing 3 reels so go back to playing american roulette. I won some good money here and liked my time here. If they send my some good bonus mail someday I might just come back.

It has not been a very long time since I had left this casino and I remember asking about them in a forum and I got a lot of good word and they even had a no deposit bonus so I had no reason to say no to them. Rival gaming has not actually been my hot favorite but I keep trying casinos from them every now and then. But I could not get the no deposit bonus and I still do not know why. So I just decided to make a deposit and got 300% match up onus from the casino and that was very nice. I had deposited 30 so got 90 from the casino and had 120 to play and this much money was enough for me to make some good money and have fun here.

I started with black jack and for some time i was not getting any good hands. I gave it some time and lowered my bet as I was losing constantly. And then I started getting good hands and busted the dealer a lot of times and I was very happy. Even got 21 a lot of times and manage to make more than 30 from this game only. I did not like their 3 card poker and i was trying this game for the rd or 4th time in my life. Variance was very high on this game and a lot of bad beats.

Then at last went to roulette and got red a lot of times and even bet on numbers and got lucky once on 28. I managed to make 300$ from this casino and requested a withdrawal and got it within a couple of days. My experience was very nice but would still want to get that no deposit. I would rate them 9 out of 10.

I must confess that what motivated me the most to register at 21 Grand Casino was the cash-back system that all my fellow gamblers were talking about. I remember a friend of mine never stopped talking about it during a long week. I think he greatly influenced me, as I was seeking to try new online casinos.

And the result was I took the only viable option: listen to those who know well how the casino planet turns!!It is true that the cash-back system is quite impressive, since it can reach up to 30% monthly for VIPs. But I quickly disenchanted, a few times later. In fact, as I started using the flash game (in the browser), I met huge problems. I bugged, bugged and bugged again!! I reconnected several times, but I gave up at the end as it was frequent and totally unpleasant.

I must say it is the part I most hated on this casino, the bad one! Let’s move on now and talk about positive points (yes, 21 Grand Casino has also positive points!!): in addition to the cash-back system I talked about above –which is very attractive- there are also games. There is an amazing special games section where I was able to play Sudoku, for example. I love it! It allows me to change from the usual “Major Moolah”, roulette and other routines. In that section, you can also try instant Bingo, Keno and plenty of scratch games. I like those moments of escape this kind of games offer. Gamblers often forget how exciting it is to play on these less popular –but not less entertaining-games.

I had to contact the casino support, as I encountered problems with the instant play. Emails are never left unanswered more than a few hours. And when it comes to financial requests, responses are even faster (in a few minutes). Let’s say that I forgot all the disagreeable disconnection problems as the support was really devoted and effective.

Good luck!

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