What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

21 Grand Casino not paying me 350 Pounds

RESOLVED
Complaint Info
Disputed casino 21 Grand Casino
Reason Delayed payment
Amount £ 350
Posted on May 1, 2015

Hi

I have made a withdrawal of 350 pounds about 45 days ago, immediately have sent my documents to requested email adress and received auto-reply that my documents are received, Now there has been almost 2 months and I have not received my money yet, If I contact Live chat they tell me my account manager will get in touch with me but nothing happens, Have anyone have faced the same problem on this Casino and is it even possible to make a withdrawals from 21Grand???
I hope someone can help me with this.
Thank you very much
With Best Regards

Mykola Tyron

Posted on April 25, 2015

Hi there,

We apologize to the player for this delay. The reason for this issue is being investigated and the withdrawal will be sent within a few days (no later than Wednesday).

Casino Support

Posted on April 27, 2015

Update: The withdrawal has now been sent via Skrill.

AskGamblers
Posted on May 1, 2015

Dear @tairenis,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy