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21 Grand Casino not paying me 350 Pounds

RESOLVED
tairenis Latvia
posted on May 1, 2015.

Hi

I have made a withdrawal of 350 pounds about 45 days ago, immediately have sent my documents to requested email adress and received auto-reply that my documents are received, Now there has been almost 2 months and I have not received my money yet, If I contact Live chat they tell me my account manager will get in touch with me but nothing happens, Have anyone have faced the same problem on this Casino and is it even possible to make a withdrawals from 21Grand???
I hope someone can help me with this.
Thank you very much
With Best Regards

Mykola Tyron

posted on April 25, 2015.

Hi there,

We apologize to the player for this delay. The reason for this issue is being investigated and the withdrawal will be sent within a few days (no later than Wednesday).

Casino Support

posted on April 27, 2015.

Update: The withdrawal has now been sent via Skrill.

AskGamblers
posted on May 1, 2015.

@tairenis,
Did you received your winnings, can we close this complaint? Thank you.

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