Solved Casino Complaints - Page 486

Casino Euro are refusing to pay me

I gambled with casino euro last month and I won 2100 euros. However they are refusing to pay me saying that I broke their terms and conditions of ...

Kassu Casino - 7 days and still not received my winnings

7 days and still not received my winnings!!!I am extremely disappointed with the customer service and cannot believe the endless delays and hurdles ...

Parimatch Casino - Withdrawal suspended since 3 months

Hi team,I have been using parimatch since some 9 months now. Lost plenty, deposited plenty, recovered some amount. I have been a loyal customer to the ...

Royal Ace Casino - Waiting for my payment

Hello, I have a payout request for $950 from 2/21/22. Today, the 10th day when I asked about it I was told it takes 13 business days. This is new to ...

Locowin Casino - Source of Wealth Documents and payment delay

Hey! I was going to make a withdrawal at Locowin on January 14th and the day after on January 15, they ask me for the source of the wealth document. I ...

Parimatch Casino - Withdrawal suspended as soon as I won a decent amount

I started betting on this app and lost some money. I submitted all the required documents and got my account verified. I was able to withdraw funds as ...

Playerz Casino - Bet refused randomly in live roulette

I put the bet on Evolution gaming live roulette right after the spin. Just before the next spin landed on number 20 I got a message "bets refused".I ...

Locowin Casino - Delaying withdrawals Even if I am verified and made the kyc

Delaying withdrawals. Submitted the KYC on 12th of January. Did a withdrawal on the 17th of January. Now I won €50 from freespins and they register ...

Kassu Casino - Holding my withdrawals for more than 14 days

First I’ve been using Kassu and I believe it is last. I've won 7.300£ on 16 of February today is second of March still don’t have my money. I ...

Slots of Vegas Casino - No update on withdrawal request

Hello,Once again It is past the 5 business days and I am waiting for an update on my withdrawal request. I try to give the casino time to provide an ...

King Billy Casino - KingBilly 110 EURO via Coinspaid not credited

I recently made a deposit of roughly 110 EURO and have not yet been credited 2 days after transaction was completed.I have generally very good ...

Mr.Bet Casino - Crypto not credited

Deposited via the website using my crypto currency ETH. Apparently payment failed and it was not honored or credited to my account. I have ...

Planet 7 Casino - Delayed payment for three months

I contacted Planet 7 casino several times about my pending withdrawals for 1-3-22Here are 2 messages from casino support via live chatMy identity was ...

Ruby Slots Casino - Delayed Payment since February 18th

Hello, I made a withdraw on 2/18 for $2200 at Ruby Slots. I just keep being told to check back in 24 hours for an update. I’ve had issues before ...

888 Casino - Inadequate Self Exclusion Checks

I refer to to my accounts with: 888.com moongames.com vegasspins.com & SecretSlots.com - which as I understand, are all entities under the 888 Group. ...

Casino Gods - Withdrawal processing delay

Submitted a withdrawal on Sunday evening . Within an hour asked to verify my account , which was then approved on Monday morning. Was informed it ...

888 Casino - Unfair and unjustified confiscation of legitimate winnings!

Hi,My name is Robinson Callum.I opened an account with 888 on the 4th of June,2016.I sent in my ID documents for verification and I got an email ...

Casino Extra - Verification of personal data stalled

Hello,It's been 2 weeks since my personal documents and my means of payment have been verified.I still have no answer although it is indicated an ...

Woocasino - Refusing to continue paying my win

I have been playing at WooCasino since mid December, I have made a total of 31 Deposits and 43 withdrawals without any issues, my account has been ...

Kassu Casino - Having trouble getting my money

It’s been 14 days since I tried to withdraw 3 different amounts £1000, £855 and £200. Sent all necessary documents had my ID approved and ...

Locowin Casino - Bonus game winnings not added to my balance

I played a game called Voodoo Gold 2 days ago and I won a bonus game. From that bonus game I won 340 euros. After the bonus game ended the money was ...

Platincasino - Decline of document

I have tried to confirm many times that my skrill has the same home address than my account on platin casino site. I have sent attached skrill ...

True Fortune Casino - Casino refuses to pay-up

In their terms and conditions it states a withdrawal will take no longer than 18 business days. I put in for a withdrawal on 02/08. About a month ago ...

Optibet Casino - KYC issues

Hi,I can’t verify my account due to an unusual KYC request and the Casino no longer investigates the issue:"As a reminder, please provide a bank ...

Beem Casino - Delayed withdrawals going on 3rd week now

Delayed cashouts going on 3rd week now of $7,690 not even 1 cashout has been processed this is really unprofessional and ridiculous. I have been ...

Bovada Casino - Declined check

I'm having problems cashing my bovada check, I've tried several different avenues. I recently deposited it into my credit union account where it has ...

Silver Oak Casino - Delayed Payments

Six requested withdrawals made 12/11/21 and 12/19/21 and 1/27/22, for $11,800 total.Despite reaching out through online customer service and being ...

Grand Hotel Casino - Grand Hotel don't pay my win about 4150 USD since 47 days

I played for 8 years in the Casino Rewards group. Since 5 years in Grand Hotel. It's a member of Casino Rewards.In January 2019 I had a win of 1000 ...