Solved Casino Complaints - Page 361

Swift Casino - Not verifying my account

I opened an account with Swift and deposited £2,000. After playing for a small period of time and losing 1/4 of funds I was advised that I need to ...

Booi Casino - KYC verification

Hi! I've tried to get my casino profile verified at booi.com, but none of my photos are accepted. I've been told every time that they've been blurry/ ...

Hippozino Casino - Withdrawal delayed with no response from casino

I am writing to you to raise an issue about: Gaming PlatformThe issue that I have experienced was: My account is fully verified and work perfectly ...

OnLuck casino - Casino asks for a document that doesn't exist

On 2.5. I created an account on Onluck.com and deposited 50€ via Skrill to get the 100% welcome bonus. I managed to get my bonus balance to 200€ ...

Finlandia Casino - Withdrawal from Finlandia late for almost two weeks

2nd of May I made withdraw 350€ and they said I will get the money in two days, now they said it takes 7 business days. Ok, it was the 16th of May ...

Betway Casino - Unresponsible and Account Locked Following Withdrawal £1,150

On April 6th I registered with Betway Casino. I made deposits totaling £450 and then requested a withdrawal for £1150. Once I had submitted the ...

Silver Oak Casino - Withdraw still not approved over 10 business days

i requested 2000$ bitcoin withdraw on may 4th. They told me it takes 7 to 10 business days to get approved along with 7 days more for it to be sent.it ...

Captain Jack Casino - No payment of 1100 USD

I was told 7 to 10 business days to get a withdraw approved and I requested it on 4/27/23. Attached screenshot for evidence. Can't seem to get any ...

Slots of Vegas Casino - Delayed approval of 2000 USD

Hello,I am in need of assistance again. I won $2000 in April. I was unable to request the payout for almost a month because I didn't have one of the ...

RooBet Casino - Did not credit all of the funds I sent to my casino account

To whom it may concern: I file this complaint against Roobet Casino, and proceed to explain the events that occurred. On July 1, 2021 I let the casino ...

Pulsz Casino - After trying to verify and account locked

After winning $565 dollars i attempted to verify my account in order to withdrawal the winnings. After i submitted my verification, my account was ...

BC.Game Casino - Blocking the account after depositing money

On 3/25/2020, I made a transaction to my account at the casino, and after the transaction was confirmed, due to the casino blocking the account and ...

BitReels Casino - 8000 Euro Withdrawal Not Processed

I requested a withdrawal of 4,000 + 4,000 Euro one week ago at BitReels Casino, and they are not paying this out. All attempts to find out why were ...

PlayOJO Casino - Not verifying my account and keeps silent for days

Hi, I want to withdraw my money from PlayOJO, they asked for verification I.D which I sent to them around 5 days ago and I have had no response. On ...

Chipstars Casino - Owes me 6,619 USD

HelloI deposited around 3,387.13 USD here, so I just over doubled my money. I played a little casino and then a few sports bets, I did not make all my ...

Brango Casino - Verification application delayed for days

I submitted my verification application over 9 days ago. Why can't I get anything but a non reply email about my payout? I won my money fair and ...

Evobet Casino - $1000payment has not been received for 13 days

I bet on sports in this casino. When I wanted to withdraw money for the first time, I was asked to send documents. I sent my passport, and for several ...

PokerStars Casino - Game error winning hand not paid

Hello,On April 22 at 18:10 (Romanian time) I was playing the Napoleon Rise of an Empire game (on the casino website, not on the application) when, at ...

Uptown Aces Casino - Bitcoin is no longer an option for me

May 7th - deposited 25.00 and activated the Bonus. After the free spins I won 49.94, assigned playthrough should of been $1498.20. Instead it showed $ ...

PlayOJO Casino - Withdrawal put on hold while THIRD verification goes on

I have tried to contact PlayOjo via the live chat and also via email. My account was verified on two separate occasions, and this will be the third. ...

Uptown Aces Casino - Will not pay me in bitcoin

I waited for my standard period of time and did not receive any correspondence. My request was for a 2500.00 bitcoin withdrawal. I chatted online and ...

Raging Bull Casino - No timely payment of my withdrawal requests

Can you please help me with my withdrawal requests? I have pending withdrawals dating back to 4/6/23 and every time I contact the casino via chat I’ ...

PlayOJO Casino - Withdrawal taking too long and being ignored

I won a large amount of money 12 days ago, I was asked to send verification document to be able to withdraw which I did. Took 3 days to be approved.I ...

PlayOJO Casino - No response to submitted documents since last Friday

No response from them, I am just trying to withdraw my winnings I cannot because they have not looked at my documents since Friday. Very unhappy. No ...

Oxi Casino - Account information

Oxi casino blocked my account back in November. since then I'm trying to get any information why and ask them to provide me with chat logs, I have ...

Planet 7 Casino - Closed account after tournament winnings

I'm really upset because Planet 7 Casino closed my account. I don't understand why and they didn't give me such of a reason why either. Only they ...

Betmartini Casino - Missing Dogecoin deposit

I deposited 61.76 USD worth of Dogecoin and i was not credited on my account.The Dogecoin transaction id is < removed >Live chat is not working and ...

Betway Casino - Missing £400 withdrawal transaction

I had £400 in my Betway account and proceeded to withdraw the amount. This was 30th March. I waited for the amount to reach my account and it never ...