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Pending Withdrawals and No Access To Slots of Vegas Website


2 years ago

I have deposited thousands of dollars into the Slots of Vegas Casino and have won. I have 3 pending withdrawals via Bitcoin.

Today I tried to login to see what was happening with my withdrawals and to play a little. I am blocked from accessing their website all together!!! I have tried on numerous computers and on my phone. I tried calling a number I found online for Slots of Vegas and no one answers. I tried to email and it bounces back. I can't chat because I can't access their website.

I am very concerned that I will not get my winnings. Please let me know if you have a way for me to contact them.

My account executive is Ruben and I have tried to contact him as well. Of course the phone has been disconnected.

Very frustrated!

Disputed Casino Slots of Vegas Casino
Amount $7500

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Everything has been resolved. Thank you.
User name

Dear @mwilkins,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required paperwork has already been sent to the Slots of Vegas Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name loyalty-level-2
Hi Tawni. Why would you need my bank statements if my withdrawal is coming to my crtpyo wallet at Coinbase

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

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