Resolved
CHF24,000
Resolved
20bet Casino - They return winnings to my account and rejected the withdrawal
Hello dear support, I want to open a complaint for suspicion of fraud; about 20bet.com/en casino and at the same time, I want to send you some hard ...
Resolved
€996
Resolved
FoggyBet Casino - Withdrawal failures
The operator has declined my withdrawal requests multiple times without reasons given via e-mail and the latest attempt has been pending since 30.8 ...
Resolved
Resolved
FortuneJack Casino - Account closed with no details given KYC related
On 4 September night I created an account for the first time in Fortunejack and I have never created any other accounts before and I used a bonus code ...
Resolved
Resolved
Prism Casino - Casino changing Deposit Bonus Terms
On June 24, I deposited using a Match Bonus Code which included free spins. I played the required playthrough amount, above and beyond. I hit a ...
Resolved
₱44,000
Resolved
BC.Game Casino - Withdrawal failed but didn't reflect on my wallet
I tried withdrawing my money, but it says creating failed. It was deducted from my wallet and didn't reflect right after it failed. It's so ...
Resolved
$13,341
Resolved
Bitsler Casino - Bitsler is delaying payment
Bitsler initially froze my account because I had the audacity to request a partial withdrawal of my available balance. They used the KYC excuse. ...
Resolved
$3,000
Resolved
Bovada Casino - I made a $3000 withdrawal request
I made a $3000 withdrawal request via Bitcoin on 01/11/2020, but I later got the message that my account has been disabled. I was informed that I ...
Resolved
$74
Resolved
Casino Rocket - Declined payment back to my verified payment method
I started with a no deposit bonus, which I always find a good measure of a casinos ability to follow through with payouts before committing my $$. ...
Resolved
€100
Resolved
Cleopatra Casino - Technical Issue payout still not processed
Simple issue. I am a fully verified player at Cleopatra Casino and have been for years. Have been paying at Cleopatra Casino for years, rarely a ...
Resolved
€235
Resolved
22bet Casino - Giving me hard time with account verification
Hello,I won some money at this casino and right after that I had my account blocked and asked for verification.I contacted by email for verification ...
Resolved
€248
Resolved
True Flip Casino - I ama having again issue with withdrawal
After I win some money on Monday then immediately moved any option for withdrawal.Nonstop saying we will fix the problem, but this chat is like repeat ...
Resolved
$16,624
Resolved
Planet 7 Casino - Waiting for my withdrawals for over 24 weeks
Hi Tawni. I could use your help again. On March 9 I won at Planet 7.I put in for 4 Bitcoin withdrawals of $2500.After that, I went back to put in for ...
Resolved
Resolved
Brango Casino - Verification delayed beyond timeframe
I accepted a promotional amount of spins from Brango Casino and won some money off of the spins. I then made sure I went through the playthrough that ...
Resolved
$1,648
Resolved
1xbet Casino - 1 Ethereum not credited
Hi, I deposited 1 Ethereum on 26th August using my Ethereum wallet from Coinbase to my Ethereum wallet of 1xbet. proof of transaction hash - ...
Resolved
€120
Resolved
Dafabet Casino - Verifying process keep going and going
Hello,I made a withdrawal, 120 euros and then there came email saying I should verify my account. I sent them what they requested and pictures were ...
Resolved
kr3,400
Resolved
PowerUp Casino - Verification and withdrawal going on for days
Hello, I have been waiting for my withdrawal for weeks now, at first they confirmed that the withdrawal was processed and after a week they asked for ...
Resolved
Resolved
Drake Casino - Cannot verify and no communication
I have been trying to verify my information so I can withdraw some winnings on Drake casino however have been completely unsuccessful. I have ...
Resolved
£1,000
Resolved
London Jackpots Casino - Ridiculous Casino
Where do I start?This casino’s KYC process is an actual joke. They want literally every single piece of information from you and then they keep ...
Resolved
$1,950
Resolved
Oshi Casino - Oshi Rejected all my payment methods
Hi, I am writing in hopes of receiving my 1950$ withdrawal I have been fighting with oshi for 4 days. First it was I was not verified I got verified. ...
Resolved
Resolved
Royal Ace Casino - Withdrawal Issues with Royal Ace no reponse
I recently won. Submitted all verification needed. I was verified. I selected wire transfer and haven't received anything. I've emailed numerous times ...
Resolved
€600
Resolved
Royspins Casino - No explanation for delay payment
Hi. I deposited over €1k and I had a small win of €600 and decided to withdraw by paysafecard method. I did verified my account which was almost ...
Resolved
Resolved
Neon54 Casino - Just closed my account with money
I won 500 EURO, they asked to verify my account what I did and then just closed it with my money! Without any reason and no explanation! Only thing ...
Resolved
€378
Resolved
AHTI Games Casino - Winning money goes automatically to bonus money
Trouble started yesterday. I made first 100e deposit and 150e deposit. No luck. Then I received 100e bonus money. I played it to Rise of olympus slot ...
Resolved
$2,500
Resolved
Cool Cat Casino - Again I have delayed payment
On August 17, 2023 I won $2500. I have previously submitted all required documents and my payment info is on file for Bitcoin withdrawal. I am being ...
Resolved
$930
Resolved
Royal Ace Casino - The usual run around at Royal Ace
I won $930 at the Royal Ace Casino on 8/18/23. I won without the benefit of using a coupon and therefore I had no playthrough requirement to satisfy. ...
Resolved
€1,500
Resolved
Snatch Casino - Withdrawal issue and account closed
Hi I opened my account on the 4th of august 2023 and made a deposit of €25. I was then asked to verify my account to which I did and it was ...
Resolved
£1,500
Resolved
Betway Casino - Holding my withdrawal when the account was fully verified already
I am writing a complaint regarding betway. I have created a account on betway with the correct details I wasn't able to deposit as they had to further ...
Resolved
$5,000
Resolved
Grand Fortune Casino - GrandFortune delayed withdraw for 2 months
Grand Fortune casino owes me $5000 for many months. I first did two withdrawals of $2500 each at the end of June and these were declined on July 5. ...