Solved Casino Complaints

Cool Cat Casino - Withdrawal Delays

I submitted a withdrawal on 12/22/16 and it was approved on 1/11/17. I have chatted with customer service about once to twice a week since and have ...

Palace of Chance Casino - Delayed payment 200$

For several months I do not receive payment from the casino palace of chance. My application was approved on January 24, 2017 in the amount of $ 200, ...

Silver Oak Casino - Where's my money?!

I requested a withdrawal request from Silver Oak Casino over 2 months ago. All my documents were sent, processed and have been approved, last month. I ...

LeoVegas Casino - Delayed withdrawal problem

I have been a user of LeoVegas for a few months and had been spending a good amount with them and never getting any winnings back. On the 23rd of ...

888 Casino - Alleged self-exclusion

I got 4 separate e-mails from [email protected] saying the following: "Your Membership Dear Fredrik, This is the Operations Team at ...

Dr Vegas Casino - Still waiting for my £500 cheque

I've been waiting since beginning of February for my cheque of £500 contacted them twice now apparently sent out another cheque for me Thursday 2/3/ ...

Winward Casino - Lack of precise information, not responding to my e-mails

Dear AskGamblers Community and Support, dear Winward Casino (Support and/or Security) Team, I've really sad, that I had to turn to this forum to ...

Thebes Casino - Verification problem and delayed withdrawal

Hey have been waiting for the documents to be verify for 4 days now, and they will not response to me what wrong or if anything is wrong. Did even ...

OrientXpress Casino - Unjustified confiscation of funds

good morning, on 03/02/2017 I requested withdrawal winning 800 Euros electronic roulette after you meet the bonus requirements (I paid 80 euro) (The ...

Club Player Casino - Delayed Payment & Approval

For more than a month I have been waiting for the withdrawal of $ 600 in the Club Player Casino. But everything is complicated by the fact that money ...

Slots of Vegas Casino - Extremely slow in paying the approved $686!

I have a pending withdrawal request for $686 that was approved on November 30th! Yes, It has been nearly 3 months since the withdrawal was approved. I ...

All Slots Casino - Payment delayed for over 3 month

I have played with allslot and won 1543 euro. After withdrawing i kept sending documents, i mean the same proof of address 4-5 times because they keep ...

10Bet Casino - Withdrawal to bank account delayed, no information about account details

Hello, normally withdrawals are processed fast there. When i cashed out to my bank account in the past, i received the funds the next day without ...

Slots of Vegas Casino - Withdrawal delayed again

My withdraw of 2500 is still sitting on my account since January and still has not been approved for payment . Would like an update on the approval ...

Lucky247 Casino - Purposely holding up a withdrawal

Joined lucky24/7 and was issued a bonus that I did not ask for, fine I can play through if I win anything which I did. I then read the hundreds of ...

Slots of Vegas Casino - No Payment, No Communications

I hit for $2,500 on December 27th, 2016. They came back fairly quickly and said was approved. I kept asking and emailing to make sure my documents ...

Wild Vegas Casino - Does not pay approved money for more than 3 months

More than 3 months I can not receive a payment of $ 200, which was approved by the casino manager on 12/05/2016. More than 4 times sent letters to the ...

Planet 7 Casino - No payment for months

I haven't received my withdrawal of $1000 since October 29. Every time I call they say they will escalate it but nothing ever comes of it. Everybody I ...

Royal Ace Casino - Non payment, reversed withdrawal and lack of communication

Hello I was wondering if you all could help me out I won $7,500.00 on royal ace casino with no restrictions I ask for a withdrawal on the 3rd of Feb ...

Virtual Casino - Payment unfairly declined

I requested a withdrawl on the 14th of February. After dealing with them and giving them the documents they requested. The withdrawl was finally ...

Diamond World Casino - Withdrawal issues

Hi,I have registered with Diamond World Casino about 9 days ago and i have made deposit of 50eur,I played for little bit and i was lucky won 200eur on ...

Parklane Casino - Payment is declined due to unjustified violation of the rules

Sorry about my english. I made a € 25 deposit orders and receive 200% bonus on the day 13/2. I always bet on the lowest level or a little higher, ...

Mr Ringo Casino - Delaying payment of 318 euro over 10 days

Hello, I am contacting you regarding my delaying payment from MrRingo for the small amount of 318 euro. Had deposited a total of 400 euro, haven't ...

Planet 7 Casino - Giving me the run around with payment

hello i have been waiting 5 months for my payout with planet 7 casino i have called and emailed numerous times to get my payout. i was told at one ...