Solved Casino Complaints

Mr Smith Casino - Will not let me to withdraw

I am trying to withdraw, the site wont allow me to select any option but bank transfer, and each time it gets declined, support says I must withdraw ...

Slots Magic Casino - Unfair confiscation of legitimate winnings

Last week i deposited with a deposit bonus of 50% and played with it. It was around 850 sek in bonus. I did not realise but i was only allowed to bet ...

Coral Casino - Refusing to comply with their own responsible gaming policy, previous self-exclusion not honored

Coral let me open and deposit 400 in a new account. Even though I self-excluded an account years earlier which in their words "was never to be ...

Casino Luck - Having Difficulties With Verification process

I sign up last night and wagered the bonus through and won 101 pound I withdrew they came back to me today and I had to send in id I sent in 2 utility ...

GR88 Casino - Funds disappeared after a software glitch, casino not being very helpful

Had over £800 in funds including bonus funds which i was playing through. Placed a few bets and there was a glitch which meant by bets were not ...

BGO Casino - Having troubles to withdraw my winnings

hi I have played at bgo for a while and won with no trouble and received my winnings, I had a win of £220 last night and now my account has been ...

Thrills Casino - Allowed me to reopen account although a permanent self-exclusion had been in place

Self excluded my self in october last year from Thrills. (see attached file) They have let me reopen an account, using my same mobilnumber as last ...

Ruby Slots Casino - Problems getting paid

I requested a withdrawal of $2500.00 on May 1, 2015, they have all my verifications along with the bank information, I keep getting told that the ...

Raging Bull Casino - My payment is still pending after more than 21 days

I would like to report on my pending withdrawal on raging bull casino. Its been already 21 days and still no proggress about my concern. I already ...

Casino Titan - Payment Declined With Absurd Reason

I had won a jackpot, 33K, sounds great right? Well they only have been performing a 500.00/wk withdraw, whatever okay I'm down. Last week was the ...

Super Casino - Software glitch and error with the roulette wheel

Hi there, I have been a very loyal member to super casino channel 5. I have been with them for over 2 years now. I am also there VIP member. First ...

BGO Casino - Stalling my payment

I have been using bgo for a couple of months. Paid in but never made a withdrawal. I have now tried to withdraw £5000 from my account. And the ...

BGO Casino - Allowed to deposit despite my active self-exclusion

Hi I was allowed to depsoit 60 pounds to a bgo account even thought I'm self excluded with them contacted them to advice account is open and I've used ...

Liberty Bell Casino - Delayed payment, Where's My Winnings?

On April 05, 2015, my withdrawal was approved for $1427.98 I chose the "Pay2CreditCard" withdrawal option. Today is May 04/2015, exactly 21 business ...

7Regal Casino - 100% 1st deposit bonus not credited

I registered via the link from this website after seeing the 100% bonus and checked the terms and conditions and made a deposit of 20GBP not realizing ...

Lucky247 Casino - Delayed Payment £457.80

Hello. I am having real difficulties getting money withdrawn from Lucky247 casino. I made a withdrawl on 1/2 May which was split into 2 parts, 1 ...

Grand Fortune Casino - Refund declined, casino ignoring me

I have been playing in their casino since 11 January 2014 when I have registered, until 2 February 2015. On that day I found I cannot log in anymore, ...

Black Diamond Casino - I win from sign-up bonus but they immediately closed my account after my withdrawal request and stole my $25

As I state in title. I won $100 from sign-up bonus from Black Diamond casino. After I deposited $25 for claim that bonus. They immediately closed my ...

Betsafe Casino - Stalling payment

They deaktivated the account when there was a pending cashout of 10 000 NOK. Later on they claimed exlcusion on sister site due to gambling problem ...

Mybet Casino - Blocked my account without any explanation

problem with mybet.com I made a deposit, play casino and poker and some won. Further, my account was suspended, ostensibly to check the financial ...

Play2Win Casino - Does not pay, impossible to contact them

Hi registred play2wincasino 23.11.2014 deposit money(dont play with any bonuses) and starting play. Won 98 eur.12.04.2015 requested withdrawl. ...

Rich Casino - Unjustified wagering added to my cashback

i was told during deposit that cash back has no wager. 1st ur representative recommended me bonus but i told later that i play only table games and as ...

b-Bets Casino - Refusing to pay my winnings

hi askgamblers i have a complaint about b-bets casino i made deposit via neteller method and everything went threw fine i won 700euro and went to ...

21 Dukes Casino - Not respecting the rules of its own bonus terms and conditions

Hello I made a $ 50 deposit with a 500% bonus to be a starting balance to £ 300 I ask before you deposit and play if playtrough is 25 times as is ...