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Fraudulent Service


2 years ago

HI,..

1. my Deposit 09/06/2024 01:50:17 AM Deposit 3,000.00 GlowerPay UPI Casino The amount deposited was successful from my side and amount was deducted from my account.. but the dafabet is status was shown as failed and after multiple mails and chats they are saying that the amount is credited to an account ("to an account" not my account). I don't know which account is, after asking for proofs continuously they just changed the status as SUCCESSFUL... but no amount has been credited to my account. This is the fraud/scam that DAFABET is doing to customers. If they are saying that the amount is credited to my account ask them to show the proof or just deposit my amount.

You can see their reply " Thank you for writing to us. Another follow-up has been made regarding your deposit of INR 3,000.00 on 09/06/2024 04:20:17 GMT+8. We apologize for any inconvenience caused by the extended validation process. However, we would like to confirm that the funds have not yet been received on our end. We will continue to coordinate this and rest assured that the deposit will be credited once funds are secured. Thank you for your understanding and patience."

And now they changed status to successful.

2. Another Deposit INR 1870 on 23/04/2024 19:26:51 GMT+8 it's been 52 days now until today they only say:

"Another follow-up has been made regarding your deposit of INR 1870 on 23/04/2024 19:26:51 GMT+8. We apologize for any inconvenience caused by the extended validation process. However, we would like to confirm that the funds have not yet been received on our end. We will continue to coordinate this and rest assured that the deposit will be credited once funds are secured. Thank you for your understanding and patience."

I don't know since 52 days, what are they verifying, does it take so many days to verify.. like this you can find so many complaints raised as they are cheating people. and looting their money on deposits. If we don't ask they don't refund that amount. They make people frustrated and make the depositor leave the money...

I am reaching you because I saw people are getting solutions through you, hope I also get the proper solution for my issues.

Disputed Casino Dafabet Casino
Amount ₹4870

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
thankyou askgamblers...

total 1870.00 amount credited to my account...
User name
As per checking on our records, there is no any precredited transaction from you.
User name loyalty-level-2
for any successful transaction why would any bank refund... It is deposited to your account and you dont want to deposit money to my account... then how the bank will refund for successful transaction

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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53h left
$1,068