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I have made payment but it's not credited


2 years ago
I have made payment of 5000 to Dafa Sports on 9th June 2024 7:33 PM IST (GMT + 5:30), Even though amount is debited from my account its not credited to my Dafabet account ( I paid payment through UPI JuPay : 7351756872@ikwik) , I have submitted the all the proofs. Even they kept the matter in pending even after multiple follow ups. I frustrated and contacted 7351756872 this number through whats app with proofs then i got a call from same number and he threatened me and abused me.

I'm using this website from past few years never faced such issue, but when i faced dafabet is not even helping me in resolving my issue. Requesting please look into this issue asap.
Disputed Casino Dafabet Casino
Amount ₹5000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank you amount credited please close the request.
User name
Hi dear player,

Funds have been credited now, also A 20 USD bonus was issued to you (1.5k INR) with 1 Time wagering requirement.
User name loyalty-level-2
Hi Dafa Team

Please update the status its been more than a week my amount is not yet credited

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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53h left
$1,068