Solved Casino Complaints

Videoslots Casino - 120 days with no response to a reported software glitch

I love videoslots, it has all my fav slots in one place. Even now stupidily without the issue resolved I still play there. To: "[email protected] ...

Dr Vegas Casino - Still waiting after 10 working days (£300 Cheque)

Made a withdrawal on the 23rd July and its on the 10th working day today (4th Aug). I just came off live chat and they said that it was sent earlier ...

NetBet Casino - Suspension of payment, no information

I made a withdrawal from Netbet Casino for £500. When the 48 hour period was up I decided to speak with the chat team who told me there was a problem ...

Pocketwin Casino - Delayed payment of winnings

I played via paypal. Withdrew some winnings which took about 2 days. I played again and withdrew on the 22nd november and I still have not had the ...

mFortune Casino - Withdrawal - be aware

We have played on mFortune for a while, and using mobile bill as deposit.We had a contract on Three which was switched to Orange which I also started ...

LimoPlay Casino - Applying non-existing terms to delay payment

I play to the limoplay casin0. From September 9 2016. I deposited a lot. around 20 deposits. for a total of around 4,300 Euros deposited. I ...

Captain Jack Casino - Withdrawal approved 30 days ago, 'processed' 10 days ago, but still not received

I requested a withdrawal on May 11th, It was approved on June 24. I have been checking in approximately every week for the status and have not been ...

Planet 7 Casino - Payment approved in march

I was approved for a $400 bitcoin withdraw on march 27th after repeated contact all the will say is they are sorry my payment is being processed ..All ...

Captain Jack Casino - Non-approval and delayed payment

I need some help. I have been owed $4,565 for some time by the Captain Jack Casino. I first requested a withdrawal on $2,265 on May 16, 2017. I ...

Hopa Casino - 120 hrs later still no response via email or chat regarding sent verification paperwork

Sent in my verifications docs 23rd July (same day as cash out) they have not acknowledged in live chat or via emails, live chat after waiting 20 ...

Thebes Casino - Stalling payment from bonus money for 3 weeks

This Thebescasino complaint refers to identification problems, communication problems and multiple declined withdrawals. Please do not play there. ...

Royal Vegas Casino - Delayed Payment & Service Miscommunication

Hi I have recently won $2000 and have been trying to withdraw it for the last few weeks! First off it went through, then it bounced and the money went ...

Planet 7 Casino - Fed up with the payment run around

I asked for a withdrawl for $800 at the end of April. I was finally approved on June 6 for $725. I checked several times to see when my payment would ...

Planet 7 Casino - Delaying payments again!

Last year, in October of 2016 I requested a withdraw. It took 4 months, and dozens of phone calls to receive my $700.00 check. I should have stopped ...

Planet 7 Casino - 4 months and still no payment!

Hello, im finally submitting a complaint after months of putting it off and giving them time patiently waiting well enough is enough! I won in April ...

Ruby Slots Casino - Takes too long to be paid

I requested my bank wires many times. I want what I won!! They keep kicking it back to me even though they have all the documents verified. I attached ...

Buck and Butler Casino - Waiting for over a month to do a withdrawal

I first tried to withdraw on 28th of June, the withdrawal wasn't processed because of a technical error. I contacted the customer service and was told ...

Palace of Chance Casino - Withdrawal made on 7/9 being ignored

Hi, I made a withdrawal for $600 back on July 9th and it has been completely ignored by Palace of Chance; they have all of my documents and paperwork ...

Royal Ace Casino - Waiting on payment for months

I've been waiting since may for a payment of 2250. They say they have quick payouts and promise week after week I will recieve payment. Still nothing ...

Planet 7 Casino - No Payment for months

Attempted to withdraw money from my account. Everytime i join chat with a service rep I am given the same "I have been escalated" and it can take a ...

NetBet Casino - Still waiting for funds to be withdrawn

Hello netbet. I have been waking for my withdrawal for nearly 5 days disputed being told that it only takes 4. Furthermore in total I’ve been ...

Planet 7 Casino - Still waiting for payment $55,000

I won a total of $55,000 and requested my first payout of $2500 on 2/14/17 and remaining payouts on 2/16, 2/17 and 2/18. My first withdrawal was ...

Royal Ace Casino - Giving me the runaround too many times

I won $25,000. May 5, 2017 instantly cashed out. After a week or so they approved little bits of it at a time up to $10,000 and took their fees but ...

CasinoLuck - Bonus not credited as advertised

I got a Comeback promotion in my mailbox as follow Deposit any amount and we will give you 100 freespins on either slot of choice Starburst Gonzo ...