1 year ago
Its been 5 days since i have submitted KYC documents however Rajabets.com is not verifying my account.
The status still shows as 'waiting' since day 1. I checked with Live chat support team and their answer is ' there is no concrete timeline' for verification (??). I only have 1 account with Rajabets.
Not sure why Rajabets.com is harassing their players like this.
Amount held in account till the date: 255100 INR
The status still shows as 'waiting' since day 1. I checked with Live chat support team and their answer is ' there is no concrete timeline' for verification (??). I only have 1 account with Rajabets.
Not sure why Rajabets.com is harassing their players like this.
Amount held in account till the date: 255100 INR
AskGamblers
1 year ago
• Support Team
Dear @yasodhar55,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Rajabets Casino
1 year ago
• Representative
Hello Mr Yasodhar,
It is reported that your verification was already completed, please contact us if you require any further assistance.
Best regards,
Team Rajabets
It is reported that your verification was already completed, please contact us if you require any further assistance.
Best regards,
Team Rajabets
yasodhar55
1 year ago
• India
Hello Askgamblers,
Verification not done as of now.
I'm waiting for verification.
Verification not done as of now.
I'm waiting for verification.
Rajabets Casino
1 year ago
• Representative
Hello Mr Yasodhar,
Please follow the status of your documents through your profile, the document would be checked and resulted by the authorized bodies. Thank you for the patience and understanding.
Please follow the status of your documents through your profile, the document would be checked and resulted by the authorized bodies. Thank you for the patience and understanding.
Rajabets Casino Complaint Stats
Resolved
116 / 116
Avg. Amount
$2,200
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
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