Solved Casino Complaints

Silver Oak Casino - No other payment options, but sending cheque?

First, I would like to say waiting for an approval for my withdrawal went smoothly. It took Silver Oak exactly seven days to approve $944 (I withdraw ...

LeoVegas Casino - Will not pay withdrawal and getting replies very difficult

I am trying to withdraw just £400 from my account - sharp****@tiscali.co.uk - I have supplied verification and recently updated a utility bill copy ...

Foxy Casino - Self exclusion not honored

I have a gambling addiction and I am not proud of this but do try my best and self exclude to assist me in keeping my addiction under control. I have ...

LeoVegas Casino - Having troubles with verification

I am writing as I have a complaint about LeoVegas. I have been depositing money and then went to withdraw and was then asked for I.D I then sent I ...

Ladbrokes Casino - Verification takes forever

Ladbrokes have been asking for my I.D and I have supplied it (many times) and they send me automated email saying they have it and I will hear from ...

Roxy Palace Casino - Their failure to grant my request of self exclusion resulted in £5000 loss

I am a recovering problem gambler and recently had a relapse after 1 year of not gambling due to some stressful news. I opened up an account at Roxy ...

NetBet Casino - Won iPhone 6s from their Christmas promotion, but they delay the delivery with a month?!

Hi dear readers, i am a player at netbet casino.gr.com since 3-4 years...i has bet a lot of thousand euros at their platform and as a result i have ...

Planet 7 Casino - Face Up 21 Game Auto Busts my Hands

I contacted Planet 7 Casino about a glitch in their Face Up 21 game. Basically it is Blackjack but you can see the Dealer's hand, and the Dealer wins ...

BestCasino - Did not comply with its own responsible gaming policy

Hi, Askgamblers ,i have joined in Bestcasino 1 year . Since i have continued lost more than i could handle it . so on 17th, 11.2015 , i went to my ...

EuroSlots Casino - Claim to paid my withdrawal, but never received it

Regulation provides for the withdrawal of 3-5 days. I can get a win on December 11. Each operator provides a variety of information. Originally ...

Casino Cruise - Delaying withdrawal

I really enjoyed this casino until I tried to make a second withdrawal! My account is fully verified and my first withdrawal was processed within 24 ...

Palace of Chance Casino - Payout Delayed 100 USD

Hello, my Payout was confirmed at the 23th of December till now i didnt receive anything.My Emails to the Eskelation Center are not respond and when i ...

Slotser Casino - Delaying payment despite their promises

I was told last week that I get paid for my required withdrawal of the 205 euro per Skrill account later today, but I have not got the money .All ...

Cloudbet Casino - Deposit was not received and never appeared in my casino account

Hello Support at cloudbet.com, I have been sent many emailed to [email protected] but never get respond, that's why i'm file claimed here hope ...

NetBet Casino - £17,000 win unfairly confiscated

Net bet from 25th December 2015 were running a promotion where if you deposited 7 days conescutviely would receive a 200% bonus up to £2016. I ...

Planet 7 Casino - Payout cancelled without any explanation

I recently had a $2,300 payout cancelled by Planet 7. They left a voicemail with a call-back number which only seems to be a line for a busy signal. I ...

Boyle Casino - Changing terms to avoid paying a bonus as advertised

I would like to make a complaint regarding the recent ‘Christmas Giveaway’ casino promotion run at Boyle Sports Casino. This offer was to receive ...

Palace of Chance Casino - Payment delayed for well over a month now

A withdrawal request for $750 was made on the 20th Nov 2015, it was approved on the 1st Dec. Since then I have made numerous emails and conversations ...

Betspin Casino - Totally irresponsive, failure to abide by IBAS (adjudication) requirements/terms

As a result of a disagreement between me and Betspin I logged a dispute with IBAS, Betspin's selected arbitration service. By signing up to ...

Dhoze Casino - Unjustified confiscation of 420 euro and account closure

Took a freespin bonus at 2016-01-01. Checked the terms of the actual bonus, and only players not from Portugal I think was allowed to use it, and just ...

VideoSlots Casino - Refusing to provide evidence of transfers of funds

Good afternoon dear Askgamblers! I brought money to his card three transactions (attached screenshot): 07/12/15 16:48:23 GMT Approved visa **** ** 63 ...

Silver Oak Casino - Bank refuses to cash payout says it is counterfeit

I cashed out on 9/16 received check on 10/26/15 bank held until 11/30/15. I have tried to get someone anyone from payment processing to contact me via ...

Prospect Hall Casino - Done two deposits which were never credited to my account balance

Hi,I have a joint with this casino 3 days ago with offer 500% I have done two deposit one of 17gbp and another one of 10gbp with my debit card,but at ...

Planet 7 Casino - Account Closed After Winning

I initially deposited $100 with the bonus to match 275%. I played roulette until I was up to $800 and wanted to cash out. When I tried to withdraw, ...