Solved Casino Complaints

Casino Grand Bay - Payment not processed after weeks

hi askgamblers, weeks ago in won 150 euro with a no deposit bonus, i send them documents for verification, after that theyve sent me and email saying ...

Gala Casino - Refusing to pay without giving a valid reason

spoke on live chat agreed to a bonus deposited £500 won £8500 when logged in again account suspended asked why said id self excluded i had not then ...

Fenix Casino - Refusing to pay legitimate winnings

hello, yesterday I won at this casino 2787 GBP. The casino is refusing to pay my winnings and accuse me in abuse behavior. I have a video where i ...

GR88 Casino - Delaying payment for weeks

GR88 refusing / delaying payment of just over £1200. My account is fully verified with them in terms of the I.d. they ask for. They delayed payment ...

Vegas Casino Online - Troubles withdrawing my $26,500 payment

I am owed 26,500 from vegas casino online. I requested my payout a few days ago and have been trying to contact the finance department only to be ...

Roxy Palace Casino - My payment has been forfeited without explanation

deposited and got bonus won 2057 the first payment i was told had been successful was for 857 and had been put back on card but the 1200 they needed ...

Atlantis Gold Casino - Delayed Payment on Approved Withdrawal/ No Customer Support Evident

I requested a withdrawal for $429 on 07/24/14..I received one email, dated 08/11/14 stating was approved for the transaction and payment porcessed; ...

Atlantis Gold Casino - Failure to follow payment schedule

I have received 2 payments from this casino without a problem to my bank debit/credit card without a problem. Though the payments took longer than the ...

Atlantis Gold Casino did NOT pay me

Short story: Deposited at AGC using a small deposit bonus, won $3500.00 and cleared the bonus on 4/21/2014, was told to "forfeit" my deposit bonus in ...

Crazy Vegas Casino - Closed my account due to self-exclusion in another brand, but refused to return my deposit

On 20 February, I deposited $350 with Crazy Vegas Casino. After playing a few games, my account was closed, without warning or notification. I had ...

Atlantis Gold Casino - Payment approved but not paid

My payment was approved 13 days ago now but can not find out anything about it now. I ask on chat am told to e-mail accounts but get no answer from ...

Casino Cruise - Withdrawal pending since April 25th?!

My withdrawal is still pending from 25.4. I have tried to contact Casino Cruise support via email but they dont answer to my emails. Did get this kind ...

Casino Cruise - Delayed Payment and Repeated Asking to Rollback without Fair Reason

Hi, I've deposited $1,000 first time, lost, and $1,000 the next day. I've been very lucky to have turned and won this into $6,000+ dollars. Over the ...

Max Casino - No payouts after more than a month

25.04.2015 made several requests to payout from this casino. In sum: 4 requests with 15000 Russian rubles each on Qiwi = 60000 rr or 1200$. After ...

BGO Casino - Big win taking long to be paid

what a joke this site is lol signed up deposited 100gbp got a bonus of 200gbp. played for 6 hours and won 2500gbp tried to withdraw and it wouldnt ...

Jackpot247 Casino doesn't refund my deposit

I started to play in jackpot247 using their free 10 bonus. Finally I won a little, made a deposit to verify my neteller and requested a withdrawal. ...

7 Spins Casino - Withdrawal denied and random account history verification.

I made 3 withdrawal request since 30 April: every time they needed some more documents, first an email with the confirmation of my skrill and ...

Atlantis Gold Casino - Delayed $120 Withdraw

All my documents were sent, I receive 1 email 9 days after the withdraw saying; Fill out the form It is now 14 days from the day I withdraw the $120, ...

Eurofortune Casino - Stalling a small payment for about 10 months!

Hi i has make this payment: 205345963883227 250.00 Skrill PROCESSING Jul 28 2014, 04:21:34 PM but now i am still waiting for the payment and in the ...

Vegas Red Casino - Winnings not received

Hi Please help me with my complain on the 26th of april i made a withdraw of R40 000 BY VEGAS RED they paid the money over on the the 6th off may to ...

Always Cool Casino - One More Delayed payment

Hi, it has been more than a month since I made my withdrawal request for $1,136 which I believe was on October 20, 2014 I say believe because my ...

Pamper Casino - Yet another delayed payout

Hi, it has been nearly 2 months since I submitted my withdrawal request for $500 from Pamper Casino on October 3, 2014. I have had a hard time getting ...

Silver Oak Casino - Can't get my winnings

They keep telling me 1200. Dollar winnings coming in seven days for the past month,I've spoken to 3 reps and had 3 emails.all work has been done on my ...

Always Cool Casino - Withdrawal still pending after more than 2 months

I have a withdrawal's request pending since 10th December. After redeeming a bónus and wagered it tottally I got winnings of $802,76 wich I requested ...