Solved Casino Complaints

Springbok Casino - Delayed payment for weeks

I requested withdrawal on 26 December 2015 which has up to today not been paid out. I sent various emails with no reply from anyone and had frequent ...

Ladbrokes Casino - Nightmare verification process

basically I signed up to Ladbrokes a few weeks ago, made a deposit and as soon as I tried spending my money, it wasn't allowing me to place any bets. ...

Casino Midas - Verification problem

I joined the casino about 2 weeks ago and now I want to cash out after winning and they requested me to verify myself. I then suited all the documents ...

888 Casino - Account blocked and withdrawal declined

Hey i've won 9500 euros i windrawed 2 days ago.. then yesterday 888games asked about my id picture.. that was no problem for me i've sent the picture ...

VideoSlots Casino - Impossible to request a withdrawal

my login in videoslots.com macur666/January 9, I made a deposit with Mastercard in the amount of 270 euros.but I can not withdraw my winning(620 euro ...

Cool Cat Casino - Getting the run around with verification and payment

Well over a Month I've waited to be paid. I jumped all of their hoops and now when I call they say I have to reverify with a woman and call them back ...

Silver Oak Casino - Not Receiving my Withdrawal Funds

I requested a withdrawal of $1,000.00 out of an in excess of a $2,000.00 winnings on 11/27/15. I left the other $1,000.00 in my casino account and ...

Captain Jack Casino - Withdrawal runaround

On 12/10 a $2500 dollar deposit was approved by the withdrawal department. I was told the money (less the bonus) would be returned to a debit card I ...

Jackpot247 Casino - Non payment of 2000 GBP

I am writing to complain about this website as they are not paying me the money they owe, they have me jumping through hoops and I have done ...

Super Casino - Stalled payment of £3418

I have had a supercasino account for over a year and have been a loyal player in their casino. In the past I have had to send my documents in which ...

Slots of Vegas Casino - My bank will not honor their withdrawal check

I waited the long wait from slots of vegas for my withdrawl check wel my bank wont take it because its not u.s and i read on there website that they ...

Casino Cruise - Withdrawal delayed due to technical issues?

I requested a withdrawal for £840 on the 5th of January 2016. The withdrawal is still pending, and having spoken to their live chat I am now being ...

Real Deal Bet Casino - Serious delay in processing my withdrawal of 700 euro!

Over a week ago I had claimed the welcome deposit code from AG but not received the 200% bonuses plus 40 spins after deposit. Several times I had ...

Slots.Lv Casino - After a whole month still no payment

I was approved for a withdrawal of $2000 on dec 4th and it is now Jan. 4th. What is the hold up? Every time I call they say they are "looking into it ...

Silver Oak Casino - No other payment options, but sending cheque?

First, I would like to say waiting for an approval for my withdrawal went smoothly. It took Silver Oak exactly seven days to approve $944 (I withdraw ...

LeoVegas Casino - Will not pay withdrawal and getting replies very difficult

I am trying to withdraw just £400 from my account - sharp****@tiscali.co.uk - I have supplied verification and recently updated a utility bill copy ...

Foxy Casino - Self exclusion not honored

I have a gambling addiction and I am not proud of this but do try my best and self exclude to assist me in keeping my addiction under control. I have ...

LeoVegas Casino - Having troubles with verification

I am writing as I have a complaint about LeoVegas. I have been depositing money and then went to withdraw and was then asked for I.D I then sent I ...

Ladbrokes Casino - Verification takes forever

Ladbrokes have been asking for my I.D and I have supplied it (many times) and they send me automated email saying they have it and I will hear from ...

Roxy Palace Casino - Their failure to grant my request of self exclusion resulted in £5000 loss

I am a recovering problem gambler and recently had a relapse after 1 year of not gambling due to some stressful news. I opened up an account at Roxy ...

NetBet Casino - Won iPhone 6s from their Christmas promotion, but they delay the delivery with a month?!

Hi dear readers, i am a player at netbet casino.gr.com since 3-4 years...i has bet a lot of thousand euros at their platform and as a result i have ...

Planet 7 Casino - Face Up 21 Game Auto Busts my Hands

I contacted Planet 7 Casino about a glitch in their Face Up 21 game. Basically it is Blackjack but you can see the Dealer's hand, and the Dealer wins ...

BestCasino - Did not comply with its own responsible gaming policy

Hi, Askgamblers ,i have joined in Bestcasino 1 year . Since i have continued lost more than i could handle it . so on 17th, 11.2015 , i went to my ...

EuroSlots Casino - Claim to paid my withdrawal, but never received it

Regulation provides for the withdrawal of 3-5 days. I can get a win on December 11. Each operator provides a variety of information. Originally ...