Complaint #2523 Dafabet Casino

Deposit issue

By Prabhakar601

5 months ago

Hi team,

I tried to deposit 20000 rs to dafabet money debited not credited to dafabet. Contacted care many times no use, so please help to resolve the issue, attaching all the required screenshots, even attached the screenshot in cashier page below are the transaction details.

Transaction Id 494581947

Transaction Date 23/02/2026 11:23:59 PM

Transaction Amount 20000.00

Status Failed

Transaction Type Deposit

From HelloPay UPI

To Casino

< username removed >

Disputed Casino Dafabet Casino

Reason Amount not credited

Discussion

AskGamblers

• Support Team

5 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Prabhakar601

5 months ago

Hi askgambler team you can also check my previous complaint on dafabet samething happened and they told simply check with bank and bank gave-confirmation clearly , so this is worst service please help

Prabhakar601

5 months ago

Hi dafabet team / askgambler team

Inraised one compalint before 20 days that complaint also same you people told check with bank, i checked nearly 5 times and raised compalint no use they only tell its sent to merchant successfully and raised for chargeback also but no use after one month dafabet only credited that amount , now again same repeating its clearly showing successful and also bank gave confirmation , still your telling to check with bank , even if i raise compalint on transaction now for chargeback they may doubt me what transactions am i doing same complaints raising regularly , even some withdrawals from dafabet already on hold in my account telling some cybercomplaint raised on it which is 30000 rs already blocked , this is worst service so please help to solve this

Dafabet Casino

• Representative

5 months ago

Dear Valued Customer,

Please be advised that, as per our thorough checks, transaction ID 494581947 has not yet been received by our payments partner.

If the amount has already been deducted from your account, we kindly recommend contacting your bank directly to request a refund.

We greatly appreciate your understanding and patience in this matter.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1415 / 1479

Avg. Amount $1,101

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Declined my withdrawal and also not possible to convert currency

Hello team,

I am yesterday made withdrawal via crypto currency but they declined 2 times ,

Then I’m trying to withdraw via bank transfer but my balance showing insufficient funds and I have 6000 inr ,

Then I’m contacting support so they tell me this DPINR balance you need to convert DPINR TO INR , SO I’m try to convert this but this showing error black screen,

Also transfer not working ,

Please g

73h left

₹6,100

Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

81h left

₹10,400

Disabled withdrawal without any reason

This website really harassed me so much that I am forced to file a complaint. First, they took such a long time to verify my account, and now, after a month, the documents got verified; they disabled the withdrawal. Every time I get this error: Sorry, there was an error with your withdrawal. Code 310, and every time I chat with them, they don't even know what this, sometimes they say you unconfirmed deposit and sometimes they say something else. After 04-08, I never made any deposit and whatever they are saying is totally false. I will attach a screenshot also, pls help me solve this account problem asap, total amount involved is 11900 usdt and my username is < username removed >

81h left

$11,900

Withdrawal disabled and withdrawal error code 310

Hi.
I joined Dafabet from 2026.
When I tried to withdraw the funds 3 days ago, I received error 310 (screenshot attached). I contacted customer support and received a response that They will check and I need to wait but dont know how long...?

I ask for help with withdrawing my funds.
All deposits were debited from my wallet and credited to my Dafabet account.

80h left

Withdrawal showing successfull since 5 days but bank account not credited

I made a withdrawal of INR 40000 on 8/8/2026. After a few hours my withdrawal shows successful on my dafabet accounts payments history page with transaction UTR number displayimg also. After confirming with the support team they told me that the withdrawal is successful and credited to my bank account. However no such transaction with the UTR number displayed has been credited to my bank account yet. The support team is not listening to my concern and giving generic responses only.

I request Askgamblers team to accept my complaint and help me to credit my disputed withdrawal amount.

My dafabet username is < username removed >

Disputed amount: 40000 INR

I have attached the screenshot of payment history page showing the details of transaction and pdf of bank account statement to date.

79h left

₹40,000

Delayed payment not being credited since August 6th

Username: Harinandhan123

Disputed Amount: ₹35,000 INR

Transaction ID: 524917527

Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

Transaction ID 1: 524917478 (Successfully credited)

Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Resolved

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Not completing verification since past month to avoid paying out

Dafabet is creating unnecessary hurdles for me so that i cant withdraw my funds because I'm in profit. They have asked for my verification documents again and again and everytime i submit , they get rejected without any reason. This is going on from past 20 days. I have submitted every document for 6-7 times but they don't take any action. I have talked to their live chat agent and sent multiple emails to resolve my issue but everytime i receive same copy paste reply. I have been patient and i have waited for too long and i have tried every way possible on dafabet to resolve my issue but to no avail. If we lose money then thats fine but if we are in profit, they start harrasing us like this. Please take note. Im attaching some screenshots of my emails.I expect askgamblers to get my complaint resolved. I shall be thankful to Ask gamblers.

55h left

Not checking my documents and not releasing withdrawals

hi,

I have sent dafabet my HLV documents including my pan card, aadhar card, selfie with both aadhar and pan card and also my bank ståtement as required by dafabet.

I have been sending my documents for the last 2 weeks; they had verified and approved my account. When I placed another withdrawal, they asked me for documents again, which I sent them 5 days back.

I have received an email from dafabet itself that my documents have been merged and approved; however they are not approving my withdrawal.

I have made several queries regarding status of my withdrawal; they said my documents under validation, but I have received the email from dafabet itself about approval of my HLV documents.

I have attached screenshots of the pending withdrawal and email stating that my documents are merged and approved.

Please go through those documents and help me to get my withdrawal.

I have sent my HLV documents multiple times.

< personal information removed >

PENDING WITHDRAWALS:

TRANSACTION ID: 525047984

07/08/2026 07:32:07 PM

Withdrawal

200,000.00

Dafa Sports

GDPay Withdrawal

=======

TRANSACTION ID: 525047901

07/08/2026 07:31:37 PM

Withdrawal

218,770.00

OW Sports

GDPay Withdrawal

82h left

₹418,770

Dafabet delayed my withdrawal and my INR 108680 remains unavailable

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.

I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.

What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.

I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.

Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.

I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.

I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

Resolved

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Deposit not crediting even after sending all proofs of deposit

I am really fed with them now, I made a deposit of 3950 usdt via crypto and the money is not credited to my dafa bet acc. Sometimes they say we will send back refund and sometime they say we will credit it soon. I sent all proofs including hash id and screenshots. Whenevr I chat or email them, they just giving copy paste replies, so askgamblers pls help my deposit getting credited to dafabet acc asap, thank you.

Resolved

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