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Rs 2500 and 5000 Withdrawal pending at Parimatch


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By mtk541
6 months ago
Greetings,
I am writing in regards to my withdrawal request of Rs. 5000 and Rs. 2500 on parimatch with these details:
Transaction 1:
Time of Withdrawal: 17:10PM 19th January 2026
Withdrawal Date: 19th January 2026, 17:54 PM
Amount of Withdrawal: 5000INR

Transaction 2:
Time of Withdrawal: 7:22AM IST 20th January 2026
Withdrawal Date: 20th January 2026, 9:56 AM
Amount of Withdrawal: Rs. 2500

Further, I have reached out to PariMatch support, including sharing my bank statement with the password, since then and it has been a month with no cognizable help from their side. I am attaching the email threads here as well for your reference. Please help me this is quite a lot of money and they have not provided any support at all. On the site, it reflects that it has been successful but it has not been credited. Please help me Dear AskGamblers team, it has been over a month and i believe that parimatch support is not helping at all.

Attached screenshots of the withdrawal window and the mail threads proving the lack of support on their end.
Disputed Casino Parimatch Casino
Amount ₹7500

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @mtk541,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear AskGamblers Team,
The payment was successful and it was found in the client's statement, which he himself provided, and the funds arrived.
User name loyalty-level-2
Dear Parimatch and askgamblers team,
Please note this attempt to delay the speedy resolution of the matter. I have already raised a ticket. The id for the ticket is #79384077. Yet, the PM support is replying with a guide to make a ticket.

Please look into the ticket on an urgent basis and release my funds forthwith. It has been over a month and it is really affecting me. I am attaching proof of the ticket (which has already been marked as resolved, even though no actual resolution has been achieved).

For your convenience, the details are
Time of Withdrawal: 7:22AM IST 20th January 2026
Withdrawal Date: 20th January 2026, 9:56 AM
Amount of Withdrawal: Rs. 2500
Support ticket: #79384077

Parimatch Casino Complaint Stats

Resolved 254 / 332
Avg. Amount $2,324
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Parimatch Casino Complaints

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