Resolved
Resolved
Casino Cruise failed to follow responsible gaming and self exclusion
I opened an account yesterday not realising I had self excluded from another sister site of casino cruise. When I realised I contacted casinocruise ...
Resolved
£40
Resolved
Casino.com - Misleading promo and delayed payment
I recently opened up an account with casino.com after following a sponsored link through Google. So I opened my account after a promise of a £20 no ...
Unresolved
$1,000
Unresolved
Grand Parker Casino - 3 months for partial payment/removed money from my account
Won $3000 in Oct/Nov 2014. First $3000 approved said they would deposit into my bank account. Several weeks later say they are going to use this click ...
Unresolved
$8,000
Unresolved
ClassyCoin Casino - Multiple Random Security checks and refusing to pay
In August of 2014 I requested a withdrawl $3000 of the $8000 they owe me in winnings, they sent me an email saying my account was randomly chosen for ...
Unresolved
$1,000
Unresolved
Grand Parker Casino - "Random selection for review" of withdrawal attempt... Really?!
I have now made two withdrawal requests from GP. And, after the 10 day (!) processing time, I was notified that my withdrawal request has been " ...
Resolved
$135
Resolved
Pamper Casino - Waiting two months for withrdrawal
I signed up for Pamper Casino with $100 no deposit chip. I played through the requirements and ended up with a $135 real money balance and then put in ...
Resolved
$500
Resolved
WinPalace Casino - My second payment was declined without a reason
I want to know why WinPalace casino denied my second withdraw. I had requested a withdraw of 950 dollars on 8-29-14. 5 business days later I got a ...
Resolved
$21
Resolved
Casino Titan - Casino continually declined payment
HI!I won 190usd in casino Titan without receiving any bonus.I requested money but my withdrawal was declined.They sent me an e-mail that my account is ...
Unresolved
£12,868
Unresolved
Titan Casino - Delaying payment £12,868
Hi, I uploaded £150 to Titan casino as I seen it was in the top 3 casinos in the uk, so as I was playing on like roulette I think received a ...
Unresolved
$3,800
Unresolved
Golden Palace Casino - Won't pay me!
i deposit 50$, I won 3800$ at golden palace, then asked for a payment via bank wire, it tooks 3 days then declined payment because they are missing ...
Resolved
€250
Resolved
Play2Win Casino - First they stole 750€ from me and then declined to pay the remaining 250€
I have deposit on 02.01.2015 25.--€. This was the third deposit (3 times deposi 105 Euro) without Luck before. On 02.01. i have won over 1000€. I ...
Resolved
$450
Resolved
Mermaid's Palace - Withdrawal issues
I invested $450 into the casino which was immediately taken out of my bank account and then I turned around and won $1527 with a bonus. Yes i met the ...
Unresolved
€1,240
Unresolved
Crazy Luck Casino - Refusing to pay although a confirmation deposit was done
Hello, On November 9 i won €1240 in crazyluck casino. I have withdrawals waiting since this date (2 months) When i join them on chat interlocutors ...
Unresolved
€7,000
Unresolved
Casino Royal Club - Withdrawals Delayed, Neteller Unavailable
Hi, On October 7 i was in my car for a long trip when Michel called me on my smartphone to propose to me an offer saying that if I deposit €150 ...
Unresolved
€50
Unresolved
Bets10 Casino - Slow support, delayed payment
After successful verification of my accoun, it is still "limited" and I cannot withdraw money that are listed as "withdrawable funds". I have sent ...
Resolved
Resolved
CrystalCasino does not pay!
January 31 I put money on cashing. The rules stated that money on electronic purses paid up to 48 hours! It was a full week, and the money was never ...
Resolved
Resolved
Begado Casino - Refusing to process second part of my payment
hello,!I won 1800usd at Begado Casino 6 months ago.My documents was successfuly approved.They sent me an e-mail that I need to wait 90 working days to ...
Unresolved
€1,462
Unresolved
African Palace Casino still has not paid me 1462 euro after I sent them my document and cashout
I want my 1462 euro from African Palace casino. They told me I needed to verify my account so I sent them what they asked for. Now they do not respond ...
Resolved
$80
Resolved
Las Vegas USA Casino - Still no payout after 5 weeks
everything was fine till i requested a payout,then all kinds of problems started:its been over 5 weeks now waiting for someone to help me,ive summited ...
Resolved
Resolved
Cosmik Casino - Withdrawal Delays
I have been playing with Cosmik Casino for a few months now and up to this point it had been a very good experience. Each of the withdrawals I have ...
Unresolved
£300
Unresolved
Crazy Spins Casino - Giving me the runaround with a withdrawal request
I deposited 2 lots of 20 pounds with 2 lots of 4 pounds bonus, I played for over 7 hours and at the end I had won over 400 pounds, so before I lost ...
Resolved
$1,238
Resolved
Slots Jungle Casino - Declined payment of 1250$ and endless account checks
I played at SlotsJungle and won $1738 there with BlackJack. I wanted to withdrawal and recieved my first $500 instalment. My next withdrawal has been ...
Unresolved
€2,128
Unresolved
Golden Riviera confiscates 2100 euro winnings
I played and won 2128 euro at Golden Riviera casino one month ago. My winnings were confiscated. When asked casino why they did it- the only answer ...
Rejected
€60
Rejected
10Bet Casino - Can't withdraw + Limited account
I have sent all the necessary documents to verify my account, however it is still limited and I cannot withdraw my money, which is 60 EUR listed as " ...
Resolved
£500
Resolved
Casino Cruise - Having troubles to withdraw from the casino
I have deposited 495 pounds...won 500. When I requested withdrawal they asked me to send them proofs for account verification. After I done that I had ...
Resolved
€105
Resolved
Gorilla Casino - Payment Delay For Just 105 EUR
Hello! I deposited 50 eur to this casino, I got bonus, and i lost them all! And then I got 20 % (15 eur) cashback money, and I was lucky a bit, I won ...
Resolved
£2,100
Resolved
BGO Casino - Delaying my payout of £2100 due to "unusual pay-outs on the specific game(s)"
I won £2100 on slots and now haven't payed out and there excuse is not my fault if game was paying out wrong this is conversation I had we support ...
Unresolved
$350
Unresolved
Moneystorm Casino - Not willing to pay
Dear Team, i need your help but my English is not the best, SORRY! I start playing at the Casino Moneystorm at 2 Month ago and get a No Deposit ...