Ag Awards

Treasure Island Jackpots Casino - Slow payment

Complaint Info
Disputed casino Treasure Island Jackpots Casino
Reason Delayed payment
Amount $ 2481
Posted on February 13, 2016

On December 24, 2015, I cashed out 2481.00---after forfeiting the bonus...On January, withdrawal approved, and flushed for payment unto my payment card///..I have repeatedly mailed Amanda Anderson in withdrawals department..She says 3rd party processor is slow and has not processed my withdrawal..They send me mail--Sorry for the delays, your ithdrawal will be processed accordingly.

Posted on February 16, 2016

Dear @marbow,

Any update regarding your complaint? Thank you.

Posted on February 16, 2016

I have no definite answer about withdrawal date from treasure island jackpotsmarbow

Posted on March 3, 2016

This complaint has been reopened upon submitter's request and we would really like to give it one more chance and help both parties involved to reach to a satisfactory resolution.

Posted on March 3, 2016

Hello--received payment from TreasureIsland jackpot today after 21/2 months. Case resolved. Thanks.

Posted on March 3, 2016

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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