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bet-at-home Casino - Refusing to pay, refusing to explain what's the problem with my documents

UNRESOLVED
Complaint Info
Disputed casino bet-at-home Casino
Reason Verification issues
Amount £ 1450
Posted on February 27, 2016

OK bet-at-home have owed me £1450 since January 25th. I sent them my documents they asked for. They then said my ID photo was too blurry so I took another photo and sent that. It was certainly clear enough in my opinion. They are now saying there is some irregularities in my documents which there definitely is not. They wont explain to me what the problem is or anything so I have decided to make a complaint here. I sent them my driving license and bank statement which they asked for, nothing wrong with them whatsoever.

AskGamblers
Posted on March 1, 2016

Dear @betathomewontpay,

Any news regarding your complaint? Thank you.

Posted on March 2, 2016

I have not heard anything from them yet since the complaint has been made.

bet-at-home Casino Complaints

  • 6 of 20 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 2,793 USD avg amount

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