Online Casino Complaints

Planet 7 Casino - Having trouble reaching anyone there

I spoke to a couple different chat agents about my withdrawal. I was assured I had the proper paperwork and was told by two agents that it appeared I ...

BitcoinPenguin Casino - Stalling small 1LTC withdrawal

Bitcoin penguin has been stalling now over 24 hours about a small 1LTC withdraw. $100 usd and the cashier has text stating “I stand withdraw up to ...

Spin Genie Casino - Admitted ''missed'' payment

i am very disappointed in this site after the recent mishap regarding my withdrawal, after all they are quick enough to take money from you when ...

Planet 7 Casino - Bitcoin Payment Still Not Received

I was approved a payout in the amount of $472.00 on 11/07/2017. All verification documents were submitted and approved by them on 11/01/2017. The ...

Grand Reef Casino -Huge payment delay for no reason

I made a withdrawal of $730 on the 22nd of june, they had already recieved all documentation for a previous withdrawal. It is stated in their terms ...

Planet 7 Casino - Extremely long wait time for Bitcoin withdrawal

I've been staying on top of the withdrawal process from planet 7 for about a month now. Technically they're still (barely) within their posted ...

Rembrandt Casino - Missing Payout and Many Excuses

Ive been waiting for more than a week to receive my payouts. Yet i still not recrive anything. Below are my chat with their support on how they gave ...

Grand Fortune Casino - Non payout of winnings

I have been waiting 2 weeks for a withdrawal. I have confirmed with customer service that all play through requirements have been met and the amount ...

Karamba Casino - Delayed payment getting told different times of payment than those stated within their terms

Hi I made a deposit on 19/11 to karamba i also withdrew on this same day. I sent my verification documents on 20/11 i then went onto live chat on 23/ ...

Palace of Chance Casino - Excuse over excuse for delaying payments

Excuses for delayed payment- “we are very busy with so many withdrawals, please be patient, I’ll escalate your requests” it was also indicated ...

Planet 7 Casino - My withdrawal request has just disappeared

A few months ago I submitted for a withdrawal to this casino after winning a few hundred dollars. I submitted my paperwork, ie drivers license, credit ...

BetBoro Casino - Problems with small 60 euro withdrawal

Hello, i opened account on Betboro on October. Also on 15.10.2017 i made a request to withdraw amount of 60 EUR to my Bank account. After one week i ...

Dragonara Casino - Blames software provider for delay in payment of winnings

On the 1st of November I deposited £135 at Dragonara Casino. I received a bonus and ended up winning £1303. I was very careful not to break any ...

Raging Bull Casino - Declined payments

I tried to make withdrawls after doing everything right with the playthrough rules etc but never had a response on pending withdrawals. Eventually ...

Planet 7 Casino - Delayed payment tactics

Hello. I submitted withdrawal request for $630 on 16th Oct 2017. Provided all verification docs by email same date. Reference attached screen dump - ...

Raging Bull Casino - Payment taking too long

I would like to know where my $140 payout is in progress as I originally wanted $200 payout but due to bonus deduction of $60 my payout is $140..I ...

Dreams Casino - Waiting for payments of $24,831.00 since 10/10/2017

Dear Dreams Casino representative, I am waiting for the payments of $24,831.00 USD since 10/10/2017. I am very sad that it has come to this to get my ...

BetHard Casino - Not paying out

I got an email with a 50% bonus up to 1000 NOK. then i made a full deposit on 2000, making my account to be 3000 NOK. so i made some bets and won. ...

BGO Casino - Withdrawal request declined, then my funds were removed

I deposited & built a win up to £1963.99 which I then tried to withdraw. Upon doing so the withdrawal for £1963.99 was declined. This prompted me ...

Cherry Gold Casino - Not getting paid due to account 'investigation' dragging for months

Wanted to share some bad experience playing in the casino Cherry Gold. I started playing here at the end of July. They had a very appealing welcome ...

Silver Oak Casino - I have been waiting on two approved payments that total $4750

I made two withdrawals for a total of $4750. The first was approved on 9/27/2017 for $2375. The second was approved on 10/4/2017 for $2375 ...

Planet 7 Casino - Verification / withdraw Issues from Long Time Player

I was hoping it would not get to this point of filing complaint. I am not new to this casino, I know they take a while to pay (although at first it ...

Sloto' Cash Casino - Giving me again a hard time while trying to withdraw winnings

I recently had a problem with a withdrawal due to mistaken information. This time they haven't given me a real reason they just said it's denied after ...

Dreams Casino - Payments not received after weeks

Won $5571 on April 29, 2016 I did receive a check for $2285 on Oct 2,2017 I still have not received two other approved amounts Approved on 12/22/16 ...