Resolved
Resolved
LeoVegas Casino - Account locked for two months right after withdrawal
Right after I tried to withdraw my winnings my account was locked. I was expecting an email or anything to verify my account or a confirmation of the ...
Rejected
Rejected
Novibet Casino - Account locked and no info for well over a week now
My account with Novibet is blocked, I am unable to sign in, and cannot get any information from the live chat service. It has apparently been passed ...
Resolved
£38,000
Resolved
Novibet Casino - Withholding £38,000 Winnings
I played at this casino for the last month. On the 3rd June I finally got a win. I managed to get the money up to a huge £38,000 and withdrew in ...
Resolved
$0
Resolved
Raging Bull Casino - Declined my $600 withdraw and revoked my access
I won $600 about 7 weeks ago and Raging Bull casino has refused to pay and revoked my login. I was previously told my funds were sent through and ...
Resolved
£530
Resolved
Dream Vegas Casino - Cancelled withdrawal for no reason
I’m resubmitting this complaint as my last one was rejected for not enough information. On the 11th June 2019 I signed up to dream Vegas with an ...
Resolved
$104
Resolved
Betzest Casino - Withdrawal issue
I registered there couple of months ago, and played without any restriction or limits, while loosing maybe around 200-250 euro in that period. Than ...
Unresolved
€4,485
Unresolved
SunMaker Casino - Withdrawal delayed for over a month
Hello. 5.5.2019 I made a deposit on Sunmaker casino without any bonuses and wagered the whole amount. That wasn't my first deposit on the casino and ...
Resolved
€400
Resolved
Unique Casino - Not honoring responsible gaming request
Hi, I asked for an indefinite closure due to problems of ludopathy in August 2018 which is closed. This month without any problem can be reopened and ...
Resolved
$17,417
Resolved
Slots of Vegas Casino - Very slow account verification process, delayed payment
Hi, i won a wealthy amount on slots of vegas, i went to withdraw this and i was told to verify my details after 7 days of waiting. I then sent my ...
Resolved
$610
Resolved
Slots of Vegas Casino - Unpaid withdrawal
I originally requested with drawl on April 26. I was asked to verify my account which was fine. On May 5 I received an email stating my account was ...
Resolved
£0
Resolved
bCasino UK - Refusal to pay winnings due to twisting of term in wagering
On the 01/04/2019 i deposited £100 for bcasino'a 50% deposit bonus found here: https://www.bcasino.co.uk/promotions/daily-reload-bonus/?lang=en& ...
Resolved
€400
Resolved
Circus.be Casino - Stalling on verification process
Hi,I was already a client at the brick and mortar Circus playhalls and as such played at their online venue not expecting a need to verify my account ...
Resolved
€10
Resolved
Betzest Casino - Skrill withdrawal delayed once again
I submitted a withdrawal request on 15-06-2019, asking betzest for withdrawal of 10€ to my skrill. I already before did fill a complaint with them, ...
Resolved
£1,872
Resolved
Fantasino Casino - Not processing withdrawals
I won £1,872 with Fantasino and tried to withdraw on the 17th May.I then sent my verification docs which were accepted. Now for the last 10 days ...
Resolved
£0
Resolved
PlayFrank Casino - Waiting for my £2,062 withdrawal since April
As the title saying I have requested a withdrawal (£2062) after playing on Playfrank casino in April, they've asked for verification documents which ...
Resolved
$13,046
Resolved
Planet 7 Casino - Delayed Payouts Totaling $21,000
Ask Gamblers, Can we please reach out to the Casino Manager for resolution on this. I am a VIP level 4 verified player with verified bank wire ...
Resolved
$100
Resolved
Eclipse Casino - Hugely delayed verification as well as payment
I signed up for this casino 12 days ago and played through the wagering requirement of the free balance. They require a deposit for the withdrawal, so ...
Resolved
$300
Resolved
Cool Cat Casino - Delayed payment along with other issues
I have had issues with this casino since day one. I deposited via bitcoin using a promo code. Per the promo codes rules if a deposit was made via ...
Unresolved
kr19,975
Unresolved
Frank & Fred Casino - Withdrawal still not received
I've been going back and forth with support since the 11th of may, first I was told there was a 5-7 days delay, and that normal withdrawal times took ...
Resolved
£253
Resolved
Fantasino Casino - Payment delayed for 3 weeks
I am being told since 21st of May that withdrawals have a problem and that I will receive an email when the withdrawals are back on. So far nothing ...
Rejected
€5,200
Rejected
Guts Casino - Stalling verification and €5,200 withdrawal
I registered to this online casino and decided to give it a try seeing great reviews here. I had my fist withdrawal and everything was OK, my account ...
Rejected
£1,750
Rejected
22bet Casino - Delayed withdrawal of £1,750
Hi.I’m getting extremely concerned.I recently signed up to 22bet, for the initial free sport bet offer (I lost).I also enjoy live roulette (a little ...
Rejected
Rejected
Tangiers Casino - Verification and withdrawal issues
I have submitted my credit card details 3 times. Twice yesterday and once three weeks ago. An file upload facility is used. Last night my account was ...
Resolved
Resolved
Kerching Casino - Prolonged Delay Of Account Verification
Hello,I made a withdrawal request on the 9th June 2019, it's now the 21st June 2019 (12 days so far).I have sent so many private and confidential ...
Resolved
Resolved
SpinUp Casino - Account blocked for no reason
My account is blocked. I made a lot of deposits and withdrawals. After receiving the last withdrawal, I logged into my account to find out about ...
Resolved
$100
Resolved
Casino Moons - Misinformation and poor customer service
On the 23rd of may i requested a cash out. I had previously uploaded documents to my acc and was verified ages ago. Upon double checking i was ...
Resolved
$2,500
Resolved
Planet 7 Casino - Declined Payment & No Communication
Back in Feb/March I closed my account due to slow payouts. 2 weeks later they reopened my account with no issues and were accepting my deposits. I won ...
Resolved
Resolved
Planet 7 Casino - No info and support on extremely delayed $200 payment
As per my emails, Planet 7 still haven’t paid me my $200 winnings. They have been extremely rude and condescending when I do manage to get hold of ...