Blocked account and refused to pay, false accusations

I played on this casino had some luck got up a grand and usually I keep a bit of play money but I really don't like this casino my son suggested it why I dunno? It's important to mention I generally don't use bonuses I hate the tie downs. So I have never received any bonuses on syndicate not one. I tried to withdraw 850$ and went to bed next morning I have 2 emails stating withdraw request and denial talk to customer support for reason. So I go to log in and my account is blocked. Live chat tells me I have 2 IDs and they are going to excercise 4.4 of the clause for my safety. I have probably made 6 or 7 deposits ranging from 10 to 50 dollars. But never received, or wanted a bonus. So I said no I don't have 2 ids. They told me they will do a thorough investigation and if I didn't have two IDs they would reinstate my ID and pay me I told them they didn't have to worry about reinstating my ID. I ready for the next day still no email nothing from them so I went back to live chat and I said what's going on what's the status of my account lady said your account was locked cuz you have two IDs payment denied . I told them that that was impossible and would not make two IDs there considering I don't use bonuses so why would I want to IDs unless I was trying to take advantage of their bonuses. and I told her that the lady the day before told me that they were going to do an investigation on it and she said no the decision was made and I said but that decision is wrong I don't have two IDs and eventually she said that she was going to send it to a new department and then we're going to do an investigation and no matter what I would hear back whether it was good news or bad news from them another day goes by business day 2 business days still not a word still getting a lot of their spam email though to tell me to come play even though my account is blocked and I asked not to be on the email list in the first place. So they know they do I go on I say what's going on with my account tells me the same thing it's a closed investigation they're not paying me but I've had two IDs for this month and if I set up if I had two IDs why would you even let me make another account why would you let me continue to play and free roll me. And again furthermore why would I want to IDs and show me any kind of proof whatsoever that I have these two IDs .. still no word and now it's scripted what the tell me same thing