Resolved
$2,275
Resolved
Slots of Vegas Casino - Delayed withdrawals since August 3rd
Hello, I placed an withdrawal request on the 08/03/2021 & 08/13/2021. The first amount 1586 & 739.00. The casino states it takes five days for an ...
Resolved
$3,893
Resolved
Slots of Vegas Casino - Slow response for winnings
Waiting on payout from August 18th for $785. I know in the past that the payments are always delayed. Of course I was approved for documents and have ...
Resolved
€1,149
Resolved
Dozenspins Casino - Casino team ignoring my account verification process
Hello.I opened my account to dozenspins in 20.8.2021 and played couple deposits to their site. All work fine and the casino look good and I was very ...
Resolved
$3,576
Resolved
Planet 7 Casino - Withdrawal at Planet 7 not approved still after almost 6 months
I won $3,576 playing slots at Planet 7. I requested $2500 on 3/7 and the rest on 4/10. I sent them updated documents on March 31st. On 5/27 I went on ...
Resolved
$13,907
Resolved
Grand Fortune Casino - Approved and pending payments no movement
I will admit this is getting a bit frustrating. I'm asked to close complaints based on the reassurance that my account will be watched and funds sent ...
Resolved
$1,975
Resolved
Cool Cat Casino - Here we go again with delayed payments
I have 2 withdrawals that have been sitting in "pending" for over three weeks now totaling $5000 dollars, as is usual with this stable. Please can you ...
Resolved
$2,630
Resolved
Slots of Vegas Casino - Another delayed payment and approval
I requested a withdrawal on 8-7-2021 it was approved on 8-17-2021 for $1428. Still have not received payment. I also have another withdrawal request. ...
Resolved
$5,000
Resolved
Ruby Slots Casino - I need help getting my payments
I've been playing at Ruby Slots for a while now and have even been paid, but this time the payment request has not been paid. I requested a payout on ...
Resolved
$368
Resolved
Planet 7 Casino - Delayed payments
I submitted a withdrawal request on the 1st of August in the amount of $340.21 then another one on the 5th in the amount of 301.32. Talked to chat ...
Resolved
$2,370
Resolved
Silver Oak Casino - Withdrawal gone past terms again
Hello Tawni,I will need your help again in moving a past due withdrawal along. I have a withdrawal for $2,500 that was made the morning of August 17. ...
Resolved
Resolved
Casino Rocket - Technical issue withdrawal
I've been waiting 10 days now to be able to withdraw my winnings, I've been contacting the support team every day in regards to when this technical ...
Resolved
₹43,000
Resolved
Casino Joy - Withdrawal delayed and no response on mail
It’s over a month my withdrawal has been delayed, the chat response every time I follow with them is we have raised your problem to the concerned ...
Resolved
€2,000
Resolved
Casino Gods - Casino Gods delayed payment
Hello.I made a withdraw on casino "Casino Gods" about 3 weeks ago, 13.8.2021.They requested following documents on 16.8.2021-passport-utility billI ...
Resolved
$210
Resolved
Planet 7 Casino - Over a month since requesting withdrawal and have not received payment or communication
Requested payout on 7/22/21 at 11:59am. Received an email confirming my banking details 3 days later. Haven’t heard anything from anyone since. I’ ...
Resolved
€1,600
Resolved
Spela Casino - My account verified with a missing withdrawal and no response from the casino
Hi, I opened and played with this casino on August 10th 2021. After winnings from their welcome bonus, I was left with 1600 euro winnings which I ...
Unresolved
£1,400
Unresolved
BGO Casino - Withdrawal still not processed 10 days later
I deposited approximately £1200 over three deposits and eventually managed to ‘win’ around £200, prompting me to request a withdrawal of £1400. ...
Unresolved
£600
Unresolved
Jackpot City Casino - Refusing to pay out winnings due to not accepting verification
Complaint against Jackpotcity.I have supplied all the documentation they have asked of me, passport and driving licence to confirm my ID. Utility bill ...
Resolved
$1,000
Resolved
Planet 7 Casino - Delayed payout since April 2021
I had several withdrawal requests that were denied because I was told I needed to re-verify my identity. I have been back and forth with various team ...
Resolved
Resolved
Spinfields Casino - I can not withdraw
I played a couple of times in this casino. However, I used to deposit with my credit card and receive the payout on the credit card. The last time I ...
Resolved
$3,019
Resolved
Cool Cat Casino - Unpaid withdrawals after months of waiting
I have 4 outstanding pending withdrawals going back to May 2021. I did withdrawals on 05/03/21 for $1500, 05/24/21 for $500, 06/24/21 for $1018.77 and ...
Resolved
$2,450
Resolved
Raging Bull Casino - Delayed withdrawal request approval of $2,450
I have enjoyed playing at Raging Bull, they have good bonuses and games. I have finally won a decent amount of money, $2,450, and now I am dealing ...
Resolved
Resolved
PokerStars Casino - Unable to verify my account in PokerStars
I am unable to withdraw money from PokerStars, the error says that I need to send documents to verify my bank account (Screenshot 1 ), but the ...
Resolved
$2,245
Resolved
Royal Ace Casino - Delayed payments since May 2021
I have two withdrawals dating from 5/28 for the amount of $1,003.23 and 6/3 for $1,242.07 that are still pending. I have made multiple attempts ...
Resolved
$100
Resolved
ZigZagSport Casino - Do not pay out the prize
Hello! I played zigzag sports in a casino. I won,, and asked for revocation: Revocation Skrill 100 08/28/2021 11:32 PM pending. 9 days passed and I ...
Resolved
€2,000
Resolved
Playzee Casino - Delayed payment from Playzee
Hello,I registered and played at Playzee casino on August 19th. I deposited 150 EUR using Trustly and won 4017 EUR after clearing the wagering ...
Unresolved
€3,000
Unresolved
FireSlots Casino - Casino does not payout winnings
I deposited 300 eur, and got the 100 % welcome bonus 300 eur. I cleared 50x play-trough and tried to withdraw 3000 EUR. However, I could only withdraw ...
Resolved
Resolved
Raging Bull Casino - Giving me hard-time on withdrawal
I am a level 4 VIP at Paradiso Room (Raging Bull Casino)Over the past 3 weeks I have been denied the ability to withdraw more than $25,000 in winnings ...
Resolved
$1,777
Resolved
Slot Madness Casino - Payment Issue
On July 5, 2021 withdrawal request has been showing as 1 withdrawal in the amount of $1,777.20, in process. Upon calling customer support to determine ...