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Olympus Play Casino - Deposit made but funds not put into my player account

UNRESOLVED

Complaint Info

Disputed casino

Olympus Play Casino

Amount

£ 20

Posted on December 22, 2021

I made a deposit into Olympus casino for a amount of £20 yet this was not credited into my gaming account and they keep saying the the transaction was cancelled. I provided evidence of transaction from my credit card provider, even told this casino that I get notifications from my card provider when a transaction is accepted or fails. For the amount of evidence I've provided to this casino, they still refuse to solve the matter and won't credit my player account or refund my money.

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