I made a deposit into Olympus casino for a amount of £20 yet this was not credited into my gaming account and they keep saying the the transaction was cancelled. I provided evidence of transaction from my credit card provider, even told this casino that I get notifications from my card provider when a transaction is accepted or fails. For the amount of evidence I've provided to this casino, they still refuse to solve the matter and won't credit my player account or refund my money.
Complaint Info
Olympus Play Casino Complaints
- 0 of 12 resolved
- 4 days avg response
- 5 days avg complaint life
- 1,445 USD avg amount
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Unresolved
Olympus Play Casino - Too long waiting for my withdrawal
£200
Unresolved
Olympus Play Casino - Too long waiting for my withdrawal
Submitted my withdrawal for £200 on 25.2.22?t&c's state up to 7-21 days to receive. The support team state exactly the same things every time you ...
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Unresolved
Olympus Play Casino - No winnings after 3 weeks
£3,300
Unresolved
Olympus Play Casino - No winnings after 3 weeks
I won £2300 on 18/2/22Told to wait 7-21 daysWaited 21 days excluding weekendsNo winnings credited to bank and now being fed all excuses eh be patient ...
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Unresolved
Olympus Play Casino - Long time to receive withdrawal
€300
Unresolved
Olympus Play Casino - Long time to receive withdrawal
I submitted my withdrawal for 300 euro on 11/2/22, t&c’s state up to 7-21 days to receive. The support team state exactly the same paragraph each ...
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Unresolved
Olympus Play Casino - Casino does not pay
€1,700
Unresolved
Olympus Play Casino - Casino does not pay
Hello everyone,I want to file a complaint against Olympus Play. I played with a welcome bonus on December 12th and then played two days to meet the ...
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