Resolved
£4,020
Resolved
Rhino.bet Casino - Live Casino fault and not paid out correctly
13 days I reported a serious fault with a Live Casino game called Boom City that occurs during a bonus round called “Lucky Drop”. The 3rd party ...
Resolved
€60,000
Resolved
20bet Casino - Casino delaying my winnings
So 2 days ago ive got a phenomenel win on the casino. I´ve created many withdrawals because the amount was above 60k.Due to their withdrawal limit it ...
Unresolved
€1,000
Unresolved
Cbet Casino - Abusive account closure
Cbet close my account without real reason and kept my 1000€ of bankroll on it.they accuse me of having used a game strategy that they don't want to ...
Resolved
£30
Resolved
21 Casino - Another casino asking for personal bank details
When I deposit using online casino sites, I tend to use ewallets (Apple Pay and PayPal) and had used Apple Pay to deposit last time with this casino. ...
Resolved
€200
Resolved
Mystake Casino - They refuse to pay my winnings for 6 months
This casino a huge scam. When you request a withdrawal, they close your account and send you an email saying that the account is under investigation ...
Unresolved
$2,100
Unresolved
Bovada Casino - Account disabled winnings in account no information after 3 months
I created my bovada account in 10/2/2022 and started sports betting, I got some winnings and decided to withdraw my winnings (2099.55 USD) this ...
Resolved
€480
Resolved
MalinaCasino - Delayed payment of 480 Euros
I withdrew 480 in total, half of it 15th of January, half of it couple of days later. The casino promises that it processes the withdrawals in 5 ...
Resolved
$502
Resolved
Cool Cat Casino - No update on withdrawal request for amount of $502
I placed a withdrawal request on 01/06/23, canceled the withdrawal on 01/11/23 & placed another withdrawal on the same day it was canceled. As always ...
Resolved
Resolved
Casoo Casino - Allowed me to KYC and Deposit from restricted country
Dear AG Team, in AUG 2020 I registered an Account at Casoo Casino. While registering, I gad to set a password, the Nickname , e-mail address and the ...
Unresolved
£275
Unresolved
Kassu Casino - Casino claiming to have paid out but haven't
I thought this would be resolved before the casino was going to be shut down but it's taken far longer than I anticipated. Nearly a year ago I tried ...
Resolved
€442
Resolved
Nucleonbet Casino - KYC Document Proof of Payment was accepted but then shortly rejected without a reason
I won on Nucleonbet Casino and had to send several documents to get my account verified. I sent the documents on 20th day of January and got two ...
Resolved
Resolved
MYB Casino - Disabled Account and Stopped Responding with a 40k Balance
I only am opening this complaint, after nothing but unsuccessful attempts at any kind of response from the sites staff or support. Earlier last week, ...
Resolved
Resolved
Boo Casino - Being ignored, they refuse to respond
I wanna start off with Ive spent boo casino about 40 emails due to my ability of not being able to sign in to the casino. One day It was working great ...
Resolved
$100
Resolved
Cool Cat Casino - Waiting on approval and withdrawal of $750
I won at playing on coolcat, was told if I use BTC withdrawals would be fast. I won $750 and withdrawal pending still, all my documents are verified ...
Unresolved
$1,436
Unresolved
Jackpot Capital Casino - Winnings plus deposit confiscated
Hello,I played Jackpot Capital casino, deposit via BTC, 50usd, bonus 87,5 played at slot Cleopatra's Gold. Covered the wager with bet size 5 and won ...
Resolved
€106
Resolved
N1Bet Casino - Withdrawal missing since 5 days
Made a withdrawal request on 20.1.23.After N1 Bet always declined docs and my withdrawal request as well, I was verified on 20.1.23.Support told me ...
Resolved
£450
Resolved
Swift Casino - Unable to request a withdrawal
Played at the casino and after playing for a period I wanted to withdraw funds. I was requested to submit documents which I did. I received ...
Resolved
$26,000
Resolved
Fairspin Casino - My withdrawal is being delayed
Hello,I don't understand why my withdrawal is still being processed when I made it two days ago.I play in more than 5 online casinos and withdrawals ...
Unresolved
$80
Unresolved
Bovada Casino - Fake chargebacks
I've gotten two fake chargebacks from Bovada the emails came exactly one month after the other to the day and the exact minute.The first time I paid ...
Rejected
$325
Rejected
PlayOJO Casino - Casino do not reply at all either to my withdrawal or verification
On the 11th of Jan, I got an email saying need id. I sent all IDs I have, bank statements, government letters, and birth certificate, but no photo id ...
Unresolved
$24,000
Unresolved
Slots.Lv Casino - Account disabled after winning 24k USD
My son told me about slots.lv a while back and I decided to give it a try about a week ago. I'm new to online gaming so wasn't too sure what to expect ...
Unresolved
$8,200
Unresolved
Bovada Casino - Account disabled after withdrawal of $8200 has been requested
On Friday January 14 2023 I made a request to withdraw my winnings of $8200 and 45 minutes later my account was disabled. I've been with Bovada for a ...
Unresolved
$12,000
Unresolved
Pulsz Casino - Casino not responding to emails and asking multiple times verification
I have 3 active redemption requests from pulsz from 1/12/23. They are 5k,5k, and 2k. They have asked me to provide verification for my debit card and ...
Resolved
₹6,600
Resolved
BlueChip Casino - Blocked Account & no money
I made account in Bluechip and deposited 4600+500 Rupee. I play some casino games like roulette. After some time I see I got some free bet I used free ...
Resolved
£600
Resolved
PlayOJO Casino - Declined payment through AApple pay
Now my THIRD complaint to playOJO since the other didn’t have enough detail. I withdrew £600 into my Apple Pay account on Sunday the 22nd at 9:17am ...
Resolved
Resolved
Ice Casino - KYC verification not proceeding no cash out
I've been waiting for verification for days now. I have uploaded everything I wanted and requested. nevertheless, for days I've only heard the same ...
Resolved
Resolved
Nucleonbet Casino - Players bonus winnings have been confiscated
Hi,I redeemed a betting deposit bonus from Nucleonbet on November 22nd, 2022 where I deposited €200 and got a €100 sports bonus.I completed the ...
Resolved
$212
Resolved
Winz.io Casino - Incorrect Deposit, up to 60 days seems like a long time
Dear AGI made a deposit of $212.04 USDT Tether on the 18th of December, 2022. I made a mistake of sending those USDT to the ETH wallet instead of the ...