Resolved
Resolved
Palace of Chance Casino - Customer service not responding in a 2 week period
I am trying to withdraw a large amount of money ($2k). I am going through the withdrawal process. I was able to successfully verify who I was. However ...
Rejected
Rejected
PendingNEW - - Spend Limit
A spend limit was placed on my account for no apparent reason. I played and lost and the spend limit was placed by Play Ojo. It was supposed to be ...
Unresolved
kr2,000
Unresolved
Scatterhall Casino - Problem with withdrawal of my own deposit
Hi, I would like to put in a complaint against Scatterhall.com. Did a deposit on their site for 2000skr (Swedish crowns) and after the deposit, I ...
Unresolved
$193
Unresolved
Duelbits Casino - They do not payout and do not verify my account
I asked withdraw before 48 hours. At their company withdrawals are instant. waited 2 hours and nothing. Than I asked in chat, they said we need to ...
Resolved
$420
Resolved
BlueChip Casino - Impossible withdrawal for a long time
I never get to put a withdraw on the casino. Always get "something went wrong" when clicking submit.Countless contacts via chat and email. already ...
Resolved
$5,999
Resolved
Planet 7 Casino - Another Delayed Withdrawal of 2,5k US Dollars
Hello,I submitted a withdrawal request on 04/07 and am still waiting on approval. This is already hitting past the casinos 7 day approval window and ...
Unresolved
€200
Unresolved
Winbig21 Casino - Will not pay withdrawal request for more than 3 months
I’ve been trying to get my request of $200 for 3 months now. They continue to tell me they “escalated” my withdrawal but that’s a lie. When ...
Resolved
$1,450
Resolved
Planet 7 Casino - Delayed Payment due to Bank Statement
Hello,I submitted a withdrawal request on April 18, 2023 for $1500.00. After a week the request was denied and the money was put back into my casino ...
Resolved
€43,175
Resolved
Casumo Casino - Verification and withdrawal pending for 13 days
I deposited over 1 thousand euros on Casumo. I won just over 43 thousand. When I went to log in the next day my account was showing as suspended. I ...
Resolved
€2,500
Resolved
NineCasino - Account closed and 2500 euros lost
This casino are a complete fraud. They close my account when I asked to speed up my withdraw and now they don’t make the bank transfer and don’t ...
Resolved
€490
Resolved
Nomini Casino - Does not pay out 490Euros
Hello, The casino nomini has not paid me my money of 490€ since 05/01/2023. I've already sent a lot of emails to customer service and they always ...
Resolved
£1,037
Resolved
NetBet Casino - Long wait for withdrawal
Hi thereI withdrew money on the 1st of May (Monday) which was a total of £1.037.00My documents were verified the next day on the 2nd (Tuesday) I was ...
Resolved
$30,000
Resolved
20bet Casino - Stalling on big win payout
Finally won big have various pending withdrawals for $30,000 (most are $4000 each as that is the limit. All my documents were approved in less than a ...
Unresolved
£600
Unresolved
MrQ Casino - Verification docs sent
I got asked to send docs such as a payslip, and bank statements etc. I then sent the required documents.It had been a while since I had heard anything ...
Resolved
$4,041
Resolved
Helabet Casino - Keep rejecting my withdrawal of $4041
Hi,I try to withdraw again and again and my withdraw is getting rejected again and again.I even contact their customer service and complete ...
Resolved
$236
Resolved
50 Crowns Casino - 50 Crowns delaying payment
50crowns Casino has been delaying my payment of 236NZD to Skrill. I did not take any bonus and wagered my funds 3 times. They usually process ...
Resolved
$100
Resolved
Vegas Kings Casino - Delaying verification process and therefore payout
New account and won some money not a lot but wanted to check what their withdrawal process was like. Done the verification including facial ...
Resolved
£250
Resolved
PlayOJO Casino - Withdrawal of my money is late for over a week
I have been trying to withdraw my money for over a week and a half. I sent all my verification documents and have heard nothing back.I have emailed ...
Resolved
€3,900
Resolved
Icebet Casino - Casino delaying payments
On 20.04.23 I hit maxwin on Dead or a Wild slot (12500x)After trying to withdraw from the winnings I get an email from icebet saying my game session ...
Resolved
€3,400
Resolved
20bet Casino - 3400 EUR payout being delayed
I have been betting with 20bet for the last 3-4 months. Everything was fine until 4 weeks ago. They started to decline withdrawals for no good reason ...
Resolved
₹43,400
Resolved
JungliWIN Casino - Withdrawal delayed for 9+ days
I Made a withdrawal of 39000 and 4400 respectively! I am waiting for more than 9 days for my withdrawal, I do not have any message from them regarding ...
Resolved
£6,091
Resolved
NetBet Casino - Two Withdrawals Delayed
I made two withdrawals requests via Wire Transfer early in the morning on 2nd May for £1015.23 and £5076.14 these amounts included the processing ...
Resolved
€32,000
Resolved
NineCasino - Continued unexplained withdraw refusals
I joined ninecasino on Saturday night. I deposited 3 times with no issue, and I was very lucky to win 32000 euros. I sent in all of the verification ...
Resolved
€27,000
Resolved
Ice Casino - Ice Casino not paying out customer funds
Hi, I’m now waiting 13 days for Ice casino to send me the funds from my account. Are they a scam? When I talk via chat they don’t seem to know ...
Resolved
Resolved
Blizz Casino - Delays $38,000 cashout
Hi, I a VIP member, in this casino so as I told me I should get my withdrawals in a day, or at least the next day. I have my account with Full KYC and ...
Resolved
€870
Resolved
Ditobet Casino - Account closed based on unproven accusations
Hi,On 26.04.2023. I received mail from [email protected]:-----"Your account "napalk" is closed due to terms violation (together with "petruzalek88"). ...
Resolved
€2,000
Resolved
Duelz Casino - Stalling on a double-verification
I started playing in the casino about half a year ago and verified my account at the beginning. I deposited some money and then withdrawn some money, ...
Rejected
€200
Rejected
Luxury Casino - The casino stole my deposit and blocked my account
I made a deposit of 200 euros. To your account luxury casino. But after it turned out that the terms of the bonus offer offered to me by email did not ...