Complaint #5 JeffBet Casino

Jeffbet Casino - Refund payment declined by Jeffbet

By Adeoba144

2 years ago

My payment was refunded by Muchbetter. After contacting customer service I was informed to contact my merchant which is Jeffbet, I will attach the screenshot.

After reaching out to Jeffbet I was told the PRD refused to process the payment, and that the only way was to pay through Muchbetter. I asked if it was from my end then I made a suggestion to give another Muchbetter account for the payment because they stated that Muchbetter is the only way to make payment.

Now it’s like they don’t want to comply or not because the customer service representative said what she have to say from that admin.

Pls. Help me look into this and let me get my earned money off their site

Disputed Casino JeffBet Casino

Reason Refund declined

Amount $60

Discussion

AskGamblers

• Support Team

2 years ago

Dear JeffBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Adeoba144

2 years ago

The total sum of $60 dollars and now I noticed they have place my account on suspension

AskGamblers

• Support Team

2 years ago

Dear @Adeoba144,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

JeffBet Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $60

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (215)